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Avaliações de Atlantis Inn

2 out of 5
Atlantis Inn
20 Silver Ave, Tybee Island, GA

Avaliações

7,2

Boa

Nota 10 - Excelente. 123 de 434 avaliações" "
Nota 8 - Boa. 132 de 434 avaliações" "
Nota 6 - Ok. 85 de 434 avaliações" "
Nota 4 - Insatisfatória. 46 de 434 avaliações" "
Nota 2 - Terrível. 48 de 434 avaliações" "

7,0/10

Limpeza

8,0/10

Serviço e funcionários

6,8/10

Comodidades

6,6/10

Condições e instalações da propriedade

7,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Kelly, carnesville

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Friendly staff and owner's. Needs updating badly.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Jay em 26 de mai. de 2024
We appreciate the feed back and thank you.

4/10 - Insatisfatória

Darren

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Checking in was easy and parking was not a problem. Opened the door to our room and there was an instant musty smell. Hairs on our pillows and sheets. Dents from a chair in a wall, door to the bathroom had the veneer pealing off. Walls in the bathroom were disgusting. Black ring in the toilet from not being cleaned. Bugs in the kitchenette drawers. We visited friends staying at a house nearby until late in the evening. Tried to get some sleep but ended up leaving at 2:45am because of the musty smell and dirty conditions. Do not go off of any positive reviews saying this place is clean or special in any way. Because it’s not. We thought this place might be the best option since we were only staying one night and not going to spend a lot of time there. Boy were we wrong!!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Jay em 14 de mai. de 2024
Hi Mr Cornwell,Sorry you were unhappy yes after the remodel the door on restroom does need to be replaced.The dent from the stool at table is a shame since we just drywalled the entire room. Not sure of the smell you are referring too.Anyway hope you have a Great summer.

10/10 - Excelente

Kris, Fairhope

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Desk woman was so friendly and helpful! Everything was wonderful from start he room to the location. Only comment is parking is scarce. Need more parking.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Jay em 13 de mai. de 2024
Thank you we appreciate your feed back yes sue is a awesome lady. We hope we see you again.

10/10 - Excelente

Lawrence

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome place
Hospedou-se por 1 diária em abr. de 2024
Resposta de JAY em 10 de abr. de 2024
Thank you for the kind rating we appreciate it greatly thanks Jay

8/10 - Boa

LAura

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was friendly. Parking was convenient. Enjoyed the easy access to the beach.
Hospedou-se por 1 diária em abr. de 2024
Resposta de JAY em 10 de abr. de 2024
Thank you we appreciate the kind words thanks again Jay.

6/10 - Ok

Tracy

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza e serviço e funcionários
Front staff was very friendly and responsive. Bed was clean and comfortable.
Hospedou-se por 1 diária em abr. de 2024
Resposta de JAY em 10 de abr. de 2024
Thank you for the nice rating we appreciate it greatly thanks Jay

10/10 - Excelente

Kelly

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to everything
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Jay em 27 de mar. de 2024
Thank you we appreciate the kind words .

6/10 - Ok

Julie

Viagem a dois
Limited parking, not enough parking spots for the amount of rooms. We were lucky we got the last spot. On the positive, it is walking distance from the beach and entertainment.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jay em 17 de mar. de 2024
Hello yes sadly we lost a few of our spots due to local parking but I hope it didn't spoil your time , hope we see you again tha KS Jay

6/10 - Ok

Mark

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Cheap blinds let outside light bleed in and dumpster noise kept me up; shower very slippery
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jay em 17 de mar. de 2024
We appreciate the feed back once curtains are in place will make a difference .

8/10 - Boa

Diana Von

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great except the bed was not firm enough for my back.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de JAY em 21 de mar. de 2024
Im sorry about the bed we have gotten new ones and they are not as firm as our old ones , but we are glad you had a nice time .

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great beach visit!
Very cute place, a super quick walk to the ocean, boardwalk, and restaurants/bars. Woman who checked me in was incredibly sweet. Room was clean and spacious.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jay em 26 de fev. de 2024
We appreciate your great feedback!

10/10 - Excelente

Joel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice place.
Great large room that felt like an apartment.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Jay em 20 de fev. de 2024
Thank you Joel we appreciate it and look forward to seeing you again!. Thanks again.

10/10 - Excelente

Audrey

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Cute little spot, close to everything!!
This was a great little spot right on the strip. Close to everything, convient free parking and a small patio outside to sit and enjoy coffee or drinks. The room was pretty standard, small but clean and recently renovated. That staff was very pleasent and friendly. My olny complaint would be the sulfer water which is obviously not under the hotels control. Not horrid but can definitely smell and taste it.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Jay em 29 de dez. de 2023
Thank you for the nice review we appreciate it thanks again .

10/10 - Excelente

Pamela

Hospedou-se por 1 diária em nov. de 2023
Resposta de JAY em 21 de nov. de 2023
Thank you, Pamela we appreciate, the rating!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de JAY em 17 de nov. de 2023
Thank you for the Nice rating we appreciate it :)

8/10 - Boa

BRANDON

Viagem a dois
Hospedou-se por 1 diária em out. de 2023
Resposta de JAY em 16 de nov. de 2023
Thanks Brandon we appreciate you!

10/10 - Excelente

Gail

Hospedou-se por 1 diária em out. de 2023
Resposta de JAY em 6 de nov. de 2023
Thank you for the Great rating. we appreciate it very much.

8/10 - Boa

Linda

Hospedou-se por 1 diária em out. de 2023
Resposta de JAY em 25 de out. de 2023
Thank you for the Nice rating we appreciate it .

10/10 - Excelente

Loretta, Slemp

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was extremely clean. The staff are very friendly and nice. The young lady who checked us was very friendly and very efficient with getting us in our room quickly. Great room and great location. Check out was fast
Hospedou-se por 4 diárias em out. de 2023
Resposta de Jay em 7 de out. de 2023
Thank you for the Nice and kind review thanks Jay

10/10 - Excelente

Shawna

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
For a last minute reservation, I have zero complaints. My husband had one complaint- the property has lights right outside every unit and it was shining right through the thinner curtains all night. He is a stickler about complete darkness in order to fall asleep and stay asleep. It didn't bother me so much and we were able to joke about it; I actually like how safe the property feels with it so well lit. But it would make sense for the rooms to have blackout curtains for guests like my husband to be able to fall asleep easier. As for everything else, checking for us was after hours for the office and shortly after making our last minute reservations I received a call explaining this, with information on which room we would be in, where we could find our key, and giving me a phone number where I could reach the gentleman who I spoke with in case we had any issues. We didn't spend much time in the room for the one overnight, as we wanted to eat and spend time on the beach. There were sufficient clean towels, the bed was comfortable and the room was clean. The shower wasn't anything exceptional, but nothing to complain about either. Checkout was also smooth and easy the next morning before we continued our vacation down the coast. We stayed mid-September, so the Inn and the island were both slower with tourists and traffic, but I can't speak to how a stay would be during the busy summer months. Overall we enjoyed our stay and would recommend Atlantis Inn to others.
Hospedou-se por 1 diária em set. de 2023
Resposta de Jay em 20 de set. de 2023
We thank you for the kind words we appreciate it. We hope to see you again and rest assured we will be addressing the curtain issue thanks again. J

10/10 - Excelente

Claire

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The guy who checked me in and out was so friendly and had the cutest dog! I felt right at home and the cleaning lady was awesome! Everything about this place is so clean and wonderful. It’s the perfect little island getaway for yourself or with family. I’m trying to convince my family to come with me for a trip next year.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Jay em 16 de set. de 2023
Thanks for the kind words Claire see you soon. We hope

10/10 - Excelente

Keith

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No problems.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Jay em 29 de ago. de 2023
Hope to see you again :)

8/10 - Boa

Terri

Hospedou-se por 2 diárias em abr. de 2023
Resposta de Jay em 29 de ago. de 2023
Thanks for the kind words :)

10/10 - Excelente

Keith

Hospedou-se por 2 diárias em ago. de 2023
Resposta de JAY em 18 de set. de 2023
we appreciate your feedback Thanks Again!

8/10 - Boa

Scott

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de Jay em 27 de ago. de 2023
Thank you for the kind words we appreciate it.

10/10 - Excelente

Hilary

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice staff, great location, comfortable cold room.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Jay em 6 de ago. de 2023
We're glad you enjoyed your stay we hope you come again. Thanks Jay

8/10 - Boa

Lauren

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A very convenient place to stay! All walking distance to the beach, restaurants, and shops! The only downside was the window AC unit was in the front room and the bed room was in the back- took a long time to cool down. Would definitely recommend.
Hospedou-se por 1 diária em jul. de 2023
Resposta de JAY em 19 de jul. de 2023
Thanks for the review, there always appreciated.

2/10 - Terrível

Maggie

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Dirty and roaches
Hospedou-se por 1 diária em jul. de 2023
Resposta de Jay em 16 de jul. de 2023
Sorry you had a bad experience, but in our defense palmetto Bugs are roaches they are attracted by moisture all the rain we have had lately no control.

10/10 - Excelente

Dawn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Parking was kind of limited.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Jay em 13 de jul. de 2023
Yes sadly we are very short on parking but we try to accommodate our guests

8/10 - Boa

Angela

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Room was dirty underneath furniture. We slid the nightstand out to get to an outlet and it was filthy with sand and dust bunnies. We also stayed 3 nights and never had room cleaned or sheets changed. We had to ask for clean towels and were given two sets per day which is not enough when you are going back and forth to beach/heat and showering often.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Jay em 12 de jul. de 2023
We are glad you had a good stay, we look forward to seeing you again.

10/10 - Excelente

Valerie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Walk ability plus!
Was so close and convenient to the beach which was main reason for booking in advance. We knew going in it would be typical beach and older condition. Gunner was an added benefit. Everything was walkable. Sunrise on the Atlantic was spectacular.
Sunrise
Early morning 5k walk
Shoreline on southern beach walkings.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Jay em 7 de jul. de 2023
Thank you for the kind words and glad you enjoyed Gunny! He loves making New Friends

8/10 - Boa

ray

Viagem a dois
Pontos positivos: Limpeza
Close to everything down side no pool
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Hotel Manager em 6 de jul. de 2023
Dear Guest,Thank you for your stay. We appreciate your feedback and are glad to hear that our location was convenient for you. We apologize for any inconvenience caused by the lack of a pool. We use feedback from guests to improve our services. You can expect an even better stay the next time. Hope you will visit again soon.Sincerely,Hotel Manager

10/10 - Excelente

Joseph

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Very pleasant
Hospedou-se por 1 diária em jun. de 2023
Resposta de Jay em 1 de jul. de 2023
Thanks Joseph,We appreciate the feed back Hope we get to enjoy your company again.Thanks Again Jay

8/10 - Boa

Karen

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Great location! Staff was pleasant and helpful. The hotel could use some updating however. Everything is rather dated with minimal amenities. Would have been nice to at least have a box of tissues in the room!
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Jay em 28 de jun. de 2023
We're glad you enjoyed your stay ,we hope you come again we do have boxes of tissue at front desk next time just ask and we will be glad to give you a box. JAY

10/10 - Excelente

Jack

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2023
Resposta de Jay em 17 de jun. de 2023
Thank you we appreciate the Kind words and we hope we see you again .

8/10 - Boa

Amy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Even on the most chaotic of event weekends it was a pleasant experience in a quaint vintage hotel
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Hotel Manager em 25 de abr. de 2023
Dear Amy,Your experience is important to us, so thanks for sharing it. We appreciate your kindness in letting us know that 4 out of 5. Our mission is to provide the best service and ensure that our guests rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. You can except a still better experience next time. Please stay with us again. We are thankful for your feedback.Sincerely,Hotel Manager

10/10 - Excelente

Jamal

Hospedou-se por 2 diárias em abr. de 2023
Resposta de Jay em 12 de abr. de 2023
Thank you, Jamal for the Kind words we appreciate them, and we look forward to seeing you again. Jay

10/10 - Excelente

April

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved the retro vibe of the hotel and the staff was very friendly.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de JAY em 10 de abr. de 2023
Thank you we appreciate the kind words.

10/10 - Excelente

James

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location and friendly staff!
Hospedou-se por 1 diária em mar. de 2023
Resposta de JAY em 7 de mar. de 2023
we appreciate your feedback Thanks Jay

10/10 - Excelente

Mathil

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Location is Perfect for Beach & Restaurants
Very convenient location - quick walk to beach, restaurants, bars and shops on Tybrisa St. Room was clean but not perfect. Bed we slept in was comfortable, sheets clean. The other 2 beds were not tested. Staff was nice. We got free parking at the property. Price in off season was great for the location. Overall room and furniture condition was fair and in need of proper repairs. The experience was good enough for us to consider staying again - especially for the great location… but I might have a hard time wanting to pay peak season prices here in the present condition.
Hospedou-se por 2 diárias em fev. de 2023
Resposta de JAY em 27 de fev. de 2023
Hello, we appreciate your feedback and yes as you could tell we are in mid renovations! again thank you for the nice review. Jay

10/10 - Excelente

Jacek

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A lovely, charming, affordable place.
Hospedou-se por 1 diária em fev. de 2023
Resposta de Hotel Manager em 20 de fev. de 2023
Dear Jacek,Thank you for your positive review. We are thrilled to hear that you found our place lovely, charming, and affordable. Our values put customer satisfaction as a top priority and we are committed to our customers. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

6/10 - Ok

William

Pontos positivos: Limpeza e serviço e funcionários
Renovations going on, someone was banging around above us at 4:00 am.
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Hotel Manager em 13 de fev. de 2023
Dear William,Thank you for sharing your experience with us. We apologize for the disturbance caused by the renovations and for the inconvenience of being woken up at 4:00 am. Your comfort is important to us and we will take measures to ensure that similar situations do not occur in the future. We will take the necessary steps to improve staying experience and ensure that your next stay at our hotel will be a memorable one. Sincerely,Hotel Manager

10/10 - Excelente

william

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place is great if you like older B&Bs.For a near hundred year old building it is great value. It was exactly what my wife and I were looking for, for a one week stay at Tybee. You couldn't ask for a better location. Right on the edge of the main strip, one block from the beach, best breakfast in town practically across the street, and a wonderful staff.
Hospedou-se por 3 diárias em set. de 2022
Resposta de Hotel Manager em 20 de set. de 2022
Dear william, A big thank you for your stay at our hotel.It is really delightful to see your feedback.Our team has proven that they can do wonders with genuine hospitality.Eagerly looking for your next visit.Sincerely, Hotel Manager

4/10 - Insatisfatória

Lena

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
The manager was nice, but the room was hot the air conditioning was broke and it was 100 degrees outside no other rooms available and they couldn’t provide a fan. The room smelled like puke that they mopped up in the kitchen. I won’t be going back.
Hospedou-se por 1 diária em ago. de 2022
Resposta de Hotel Manager em 17 de ago. de 2022
Dear Guest, Thank you for your stay. Very much disappointed about the inconveniences due to issues related to amenities. We shall surely check and take action for improvement. This is not a regular feature of our hospitality. Request your understanding and hope you will visit us again soon. Sincerely, Hotel Manager

10/10 - Excelente

Kelly

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Suzanne at the front desk was amazing. She answered all of our questions and gave us ideas on what to do while on the island. We will definitely stay here again.
Hospedou-se por 1 diária em jul. de 2022
Resposta de Hotel Manager em 26 de jul. de 2022
Dear Guest Thanks for using some of your valuable time to write this review. Our goal is satisfaction, and we're glad that you would stay with us again. I appreciate your kind comments about our great staff. Our hospitality professionals are here to serve you again. We're happy to hear your comments. Sincerely Hotel Manager

10/10 - Excelente

Diana Von

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was very pleased with my stay and will return in the future
Hospedou-se por 2 diárias em fev. de 2022
Resposta de JAY em 4 de mar. de 2022
Thank you for the kind words we appreciate your input 😊

6/10 - Ok

Pamela

Viagem com a família, Viagem com animais de estimação
Pontos negativos: Comodidades
The place was quirky but older of course. The price was great and it was pet friendly. No coffee pot in room. Couch very old and worn.
Hospedou-se por 2 diárias em fev. de 2022
Resposta de j em 1 de mar. de 2022
we are glad you liked our quirky little place at the Beach and yes, we are replacing furnishings slowly thanks again! Jay

4/10 - Insatisfatória

DALE

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The floor inside the room was dirty. Lamp light bulb was blown. Could not go in to inspect the room before deciding to stay. Did not have a safety lock on the door. Furniture was dirty. We had to soap up and wash the wash cloths before we could use them. I am glad that we had beach towels with us so we could dry off after our shower because the towels were also dirty. We will not stay here again
Hospedou-se por 2 diárias em fev. de 2022
Resposta de JAY em 20 de fev. de 2022
We're sorry we you didn't enjoy your visit to Tybee, we will try hard to tend to what you have mentioned 😊 Jay

10/10 - Excelente

christopher

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good stay, no problems and great area.
Hospedou-se por 1 diária em fev. de 2022
Resposta de Jay em 20 de fev. de 2022
Thanks for the kind words we appreciate it thanks again Jay

6/10 - Ok

Lori

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Place in a great location. Owners very nice. Room was way to small couldn’t move with 2 people. Needing a good cleaning. Door didn’t seal and lock was very lose. We keep the chain on the door at all times. Very outdated for the price
Hospedou-se por 1 diária em fev. de 2022
Resposta de Hotel Manager em 18 de fev. de 2022
Dear Guest Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. We will surely work on it. Trust us with your stay in the future for excellence beyond measure. Please stay with us again. Sincerely Hotel Manager