Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 627 de 1002 avaliações" "
10 - Excelente
627
Nota 8 - Boa. 238 de 1002 avaliações" "
8 - Boa
238
Nota 6 - Ok. 76 de 1002 avaliações" "
6 - Ok
76
Nota 4 - Insatisfatória. 33 de 1002 avaliações" "
4 - Insatisfatória
33
Nota 2 - Terrível. 28 de 1002 avaliações" "
2 - Terrível
28
9,4/10
Limpeza
9,2/10
Serviço e funcionários
8,6/10
Comodidades
9,2/10
Condições e instalações da propriedade
8,8/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Cindi
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cindi
Hospedou-se por 1 diária em abr. de 2024
6/10 - Ok
Brooke
Viagem a dois
28 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Friendly staff. Room was clean but basic. Restaurant wasn’t available. Cook shortage. Understandable but would have been nice to know ahead of time.
Brooke
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 29 de abr. de 2024
Brooke, we appreciate your wonderful comments about our friendly service and fresh accommodations. However, we regret that your stay was anything less than exceptional due to the closure of our restaurant. We apologize for the inconvenience this caused and hope you will give us another opportunity to provide you with a better experience. Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Christie
Viagem com a família, Viagem com animais de estimação
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice room, personable staff. Very close to dining.
Christie
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 15 de abr. de 2024
Christie, thank you for the great review of Hilton Garden Inn Twin Falls. We are delighted to read about your stay and how much you enjoyed our friendly hospitality and convenient location. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our efforts. We look forward to welcoming you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
6/10 - Ok
Alyssa
Viagem a dois
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place is amazing. I booked through Expedia and booked a king room. Once I checked in I was never told they didn’t have any king rooms. So when we got us to the room it was two queens. A little disappointing but other than that this place is very nice and clean.
Alyssa
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 13 de abr. de 2024
Dear Alyssa,Thank you for sharing your feedback about your recent stay. While we are pleased to learn how much you enjoyed your overall stay, we want to apologize that the room type you requested was not available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope to have an opportunity to better your experience with us whenever your travels bring you back to the areaThank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Thomas, SAMMAMISH
9 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Thx
Thomas
Hospedou-se por 1 diária em abr. de 2024
Resposta de HGI Twin Falls em 9 de abr. de 2024
Thank you! Hope to see you again soon:)
10/10 - Excelente
Ellen
8 de abr. de 2024
Ellen
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 29 de abr. de 2024
Ellen, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back to the Hilton Garden Inn Twin Falls again soon!Best Regards, Chris BlomGeneral Manager
8/10 - Boa
Amy
Viagem com a família
6 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
It’s a nice enough room and pretty lobby with good amenities. The water pressure is terrible and it feels worn. The bed is fairly soft but the room is small. Glad we are only here one night.
Amy
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 6 de abr. de 2024
Dear Amy,Thank you for reviewing our hotel. We are pleased that your visit was enjoyable overall; however, we regret that our accommodations did not meet all of your expectations. Please accept our apologies for any inconvenience you faced due to the water pressure and the size of your room. We deeply regret that these matters impacted your stay, and we assure you your feedback will be addressed. We hope you will give us another chance to welcome you back in the near future.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Lacey
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lacey
Hospedou-se por 1 diária em mar. de 2024
Resposta de GM em 31 de mar. de 2024
Lacey, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!In hospitality, Chris BlomGeneral Manager
10/10 - Excelente
Steven
27 de mar. de 2024
The front desk and restaurant staff were extremely nice. They were friendly welcoming and a delight to talk to.
Steven
Hospedou-se por 3 diárias em mar. de 2024
Resposta de GM em 28 de mar. de 2024
Steven, thank you for the great review of Hilton Garden Inn Twin Falls. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our devoted staff. We look forward to welcoming you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Jaris
28 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jaris
Hospedou-se por 1 diária em fev. de 2024
Resposta de GM em 29 de fev. de 2024
Jaris, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager
4/10 - Insatisfatória
Richard
Viagem com a família
25 de fev. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
Kinda gross. Water accumulated in the sink. The shower actuator was broken.
Rate it 2 out of 10.
Richard
Hospedou-se por 1 diária em fev. de 2024
Resposta de GM em 26 de fev. de 2024
Richard, please accept our sincere apologies for the plumbing issues you experienced in your room. Your feedback is being shared with our engineering team to address and prevent such issues going forward. We hope you will stay with us again so we can show you our commitment to providing excellent service and fresh accommodations.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Jessie
24 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Jessie
Hospedou-se por 1 diária em jan. de 2024
Resposta de GM em 26 de jan. de 2024
Jessie, thank you for the perfect ten rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Nikki
20 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nikki
Hospedou-se por 1 diária em jan. de 2024
Resposta de GM em 21 de jan. de 2024
Nikki, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Jo Ellen
8 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jo Ellen
Hospedou-se por 1 diária em jan. de 2024
Resposta de GM em 9 de jan. de 2024
Jo Ellen, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Audrey
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean and comfortable.
The stay was terrific. Staff was wonderful. Pets were allowed and we had no issues with our service dog being with us. Other places have given us grief even with her service dog paperwork. This place was wonderful. The room was clean and the restaurant had yummy food too! Would stay here again.
Audrey
Hospedou-se por 2 diárias em dez. de 2023
Resposta de GM em 3 de jan. de 2024
Audrey, thank you for the great review of Hilton Garden Inn Twin Falls. It was a pleasure welcoming you and your service dog on your recent adventure! We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our devoted staff. We look forward to welcoming you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager208-733-8500
10/10 - Excelente
Leann
Viagem com a família
28 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Leann
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 29 de dez. de 2023
Leann, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Joanna
23 de dez. de 2023
Joanna
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 26 de dez. de 2023
Joanna, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
HEATHER
Viagem com a família
16 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel and staff are very inviting. The lobby has a great ambiance to it. Everything is clean and our room had the best closet system I've ever seen in a hotel. There's a bar and restaurant in the hotel.
Well be staying again!
HEATHER
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 16 de dez. de 2023
Dear Heather,Thank you for sharing your experience with other travelers about your time here at Hilton Garden Inn Twin Falls. We enjoyed reading your kind comments about our fresh and clean accommodations and that our devoted associates took excellent care of you. We look forward to your next visit. Have a wonderful day, and travel safely.Thank you for choosing to stay with us, Chris BlomGeneral Manager
8/10 - Boa
Sally
15 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Eye spy
This place was nice and clean. The room was spacious. The bathroom door swung out and I ran into it when it dark. Ouch...black eye and everything.
Sally
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 16 de dez. de 2023
Dear Sally,We appreciate your wonderful comments about our hotel. However, we regret that your stay was anything less than exceptional and that you had any issues with the bathroom door. We hope you will give us another opportunity to provide you with a better experience. Thank you for choosing to stay with us, Chris BlomGeneral Manager
8/10 - Boa
Dobromir
Viagem com a família, Viagem com animais de estimação
12 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good place to stay on the road. Friendly staff. However, their pet fee is outrageous and not disclosed at booking. If we knew in advance that we have to pay almost a full extra room for our dog we would never choose this one.
Dobromir
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 14 de dez. de 2023
Dear Dobromir,Thank you for taking the time to share about your stay. We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. Thank you, Chris BlomGeneral Manager
10/10 - Excelente
Mary
Viagem de negócios
11 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was clean and comfortable. Lobby was very inviting and comfortable. Staff very friendly.
Mary
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 12 de dez. de 2023
Dear Mary,On behalf of all us here at Hilton Garden Inn Twin Falls, we enjoyed your kind comments about our fresh and clean accommodations. Thank you for sharing your review with other travelers, and we hope you will revisit the next time you visit Twin Falls!Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Viajante verificado
Viagem de negócios
10 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Will definitely book here again!
Very nice place, 5 minutes away from our business Christmas party. Very clean and comfortable.
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 12 de dez. de 2023
Dear Valued Guest,Thank you for the generous review of your recent stay at the Hilton Garden Inn Twin Falls! We are pleased you found our location near your company’s party to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Thank you for choosing to stay with us, Chris Blom
8/10 - Boa
Jeff
8 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Jeff
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 9 de dez. de 2023
Dear Jeff,We are delighted to receive this wonderful rating of your stay at Hilton Garden Inn Twin Falls. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Twin Falls.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Karren
6 de dez. de 2023
Karren
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 7 de dez. de 2023
Dear Karren,Thank you for sharing your experience with other travelers about your time here at Hilton Garden Inn Twin Falls. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
8/10 - Boa
Viajante verificado
Viagem com a família
3 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hotel was great loved the king suite for our family. The hotel was able to provide a pack and play for our baby. The only down side was the draft from the windows and we couldn’t get the thermostat to heat the room any more.
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 5 de dez. de 2023
Dear Guest, We appreciate your wonderful comments about our hotel. However, we regret that your stay was anything less than exceptional. Thank you for bringing these observations to our attention. We hope you will give us another opportunity to provide you with a better experience. Thank you for choosing to stay with us, Chris BlomGeneral Manager208-733-8500
2/10 - Terrível
soon
19 de nov. de 2023
soon
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Manager em 9 de dez. de 2023
Dear Soon,We appreciate your comments. Our goal is to provide each guest with comfortable accommodations and outstanding service, so we apologize for not meeting your expectations. We appreciate your business and hope you will consider giving us an opportunity to welcome you again.Thank you, Chris BlomGeneral Manager
10/10 - Excelente
IBRAGIM
18 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
IBRAGIM
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de GM em 20 de nov. de 2023
Dear IBRAGIM, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Hilton Garden Inn Twin Falls; we hope to see you again soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
8/10 - Boa
Rose
Viagem com família e crianças pequenas
6 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great, including the staff! Very friendly and helpful. I couldn’t have asked for better!!
One thing I was disappointed in was they do not offer a free breakfast. Only choice was to eat in their on site restaurant, which seemed pricey, but then is per normal these days.
Rose
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 6 de nov. de 2023
Dear Rose, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Thank you for choosing to stay with us, Chris BlomGeneral Manager
8/10 - Boa
Latisha
Viagem a dois
3 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly and comfortable
Latisha
Hospedou-se por 1 diária em out. de 2023
Resposta de GM em 4 de nov. de 2023
Dear Latisha, Thank you for the generous rating of the Hilton Garden Inn Twin Falls. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the area.Thank you for choosing to stay with us, Chris BlomGeneral Manager
4/10 - Insatisfatória
Stan
Viagem de negócios
28 de out. de 2023
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Arrived an hour and a half before the 4pm check in time after a long travel day. They wanted a $40 early check in fee.
Stan
Hospedou-se por 1 diária em out. de 2023
Resposta de GM em 29 de out. de 2023
Dear Stan, It is disappointing to learn that we did not meet your expectations during your time with us. Thank you for sharing your observations so we may improve our guest experience. We are sorry your stay was anything short of perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received during this visit.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Julie
Viagem de negócios, Viagem com a família
22 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The midnight desk attendant was really friendly and welcoming. The beds were comfy and down pillows luxurious. The air conditioning was quiet and steady, and stayed on, rather than going off and on all night and waking people up. I've stayed in a lot of hotels, and this property is among the best for a road trip!
Julie
Hospedou-se por 1 diária em out. de 2023
Resposta de GM em 22 de out. de 2023
Dear Julie, Thank you for your recent stay at the Hilton Garden Inn Twin Falls and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Twin Falls. We enjoyed having you as our guest, and we hope to see you again on your next visit. Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Emily, Meridian
Viagem de negócios, Viagem com família e crianças pequenas
18 de out. de 2023
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Great experience!
Emily
Hospedou-se por 1 diária em out. de 2023
Resposta de GM em 18 de out. de 2023
Dear Emily, Thank you for the great review of Hilton Garden Inn Twin Falls. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our devoted staff. We look forward to welcoming you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Tracy
17 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Tracy
Hospedou-se por 2 diárias em out. de 2023
Resposta de General Manager em 18 de out. de 2023
Dear Tracy,We are thrilled you had an excellent stay at Hilton Garden Inn Twin Falls, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Donna
Viagem a dois
14 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was great
Donna
Hospedou-se por 1 diária em out. de 2023
Resposta de GM em 15 de out. de 2023
Dear Donna, We are delighted to read the review of your stay at Hilton Garden Inn Twin Falls. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Twin Falls.Thank you for choosing to stay with us, Chris BlomGeneral Manager
8/10 - Boa
Charles
13 de out. de 2023
Charles
Hospedou-se por 1 diária em out. de 2023
Resposta de GM em 2 de nov. de 2023
Dear Charles, Thank you for choosing the Hilton Garden Inn Twin Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Mark
26 de set. de 2023
Mark
Hospedou-se por 1 diária em set. de 2023
Resposta de GM em 17 de out. de 2023
Dear Mark, Thank you for choosing to stay with us and leaving a positive rating. We're delighted you had a great experience at the Hilton Garden Inn Twin Falls. If you have any specific feedback or suggestions, please feel free to contact us! We look forward to welcoming you back on your next visit.Thank you for choosing to stay with us, Chris BlomGeneral Manager
6/10 - Ok
Judith
25 de set. de 2023
Judith
Hospedou-se por 1 diária em set. de 2023
Resposta de GM em 26 de set. de 2023
Dear Judith, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserved. We never want a guest to leave with a contrary opinion, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Thank you for choosing to stay with us, Chris BlomGeneral Manager
8/10 - Boa
kathleen s., Bellingham
24 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
kathleen s.
Hospedou-se por 1 diária em set. de 2023
Resposta de GM em 26 de set. de 2023
Dear kathleen s, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at the Hilton Garden Inn Twin Falls. We look forward to your return and wish you all the best with your future travels.Thank you for choosing to stay with us, Chris BlomGeneral Manager
8/10 - Boa
Sarah
16 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Sarah
Hospedou-se por 1 diária em set. de 2023
Resposta de GM em 19 de set. de 2023
Dear Sarah, Thank you for choosing the Hilton Garden Inn Twin Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Linda
15 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Linda
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 17 de set. de 2023
Dear Linda,Thank you for choosing Hilton Garden Inn Twin Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Chris BlomGeneral Manager
10/10 - Excelente
Carol
Viagem a dois
15 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The gentleman at check in was superb! Very friendly and helpful. So much better staff and accommodations than the last 2 Hampton Inns during this trip
Carol
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 17 de set. de 2023
Dear Carol,Thank you so much for your kind review. We are delighted to know that you enjoyed your stay. We strive to make sure all of our guests are taken care of, and we are happy to know that you loved our wonderful staff. We hope you will join us again the next time you are visiting our area. Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Greg
Viagem com a família, Viagem com animais de estimação
12 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good parking safe
Greg
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 12 de set. de 2023
Dear Greg,Thank you for sharing your experience with other travelers about your time here at Hilton Garden Inn Twin Falls. We are pleased that you loved our fantastic location and parking, and we hope to have the pleasure of accommodating you again soon.Thank you for choosing to stay with us,Chris BlomGeneral Manager
10/10 - Excelente
CAITLIN, Boulder
11 de set. de 2023
CAITLIN
Hospedou-se por 1 diária em set. de 2023
Resposta de GM em 1 de out. de 2023
Dear CAITLIN, Thank you for choosing the Hilton Garden Inn Twin Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Steven
9 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Steven
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 11 de set. de 2023
Dear Steven,Thank you for the outstanding rating! We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was our pleasure having you as our guest at Hilton Garden Inn Twin Falls, and we hope you will revisit the next time your travels bring you to our area.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
patrick
Viagem de negócios, Viagem em grupo
2 de set. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
All
patrick
Hospedou-se por 1 diária em set. de 2023
Resposta de GM em 3 de set. de 2023
Dear patrick, We are delighted to read the review of your stay at Hilton Garden Inn Twin Falls. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Twin Falls.Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Rex
28 de ago. de 2023
Rex
Hospedou-se por 1 diária em ago. de 2023
Resposta de GM em 18 de set. de 2023
Dear Rex, Thank you for your kind rating! We are glad you had such a positive experience during your time at the Hilton Garden Inn Twin Falls, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Thank you for choosing to stay with us, Chris BlomGeneral Manager
8/10 - Boa
Mark
27 de ago. de 2023
Mark
Hospedou-se por 1 diária em ago. de 2023
Resposta de GM em 18 de set. de 2023
Dear Mark, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at the Hilton Garden Inn Twin Falls so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Thank you for choosing to stay with us, Chris BlomGeneral Manager
10/10 - Excelente
Velmann
26 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Velmann
Hospedou-se por 1 diária em ago. de 2023
Resposta de GM em 31 de ago. de 2023
Dear Velmann, Thank you for the wonderful rating for the Hilton Garden Inn Twin Falls! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
2/10 - Terrível
Sherman
Viagem com a família, Viagem com animais de estimação
21 de ago. de 2023
Pontos negativos: Serviço e funcionários
I'm not sure who dropped the ball... THERE WAS NO ROOM for us when we arrived. Even though I provided emails confirming our stay there was NO ROOM!!!
I don't think I can express how this experience left me feeling angry after traveling 12 hrs only to be let down at 11:30 at night without a room. I can not recommend to anyone That Expedia or Hilton provided a pleasurable experience.
Sherman
Hospedou-se por 1 diária em ago. de 2023
Resposta de GM em 3 de set. de 2023
Dear Sherman, We appreciate you taking the time to bring these concerns to our attention. We are grateful for your thoughts on this matter and your patience. Thank you for your time; you have our assurance that we will address your comments appropriately.Thank you for choosing to stay with us, Chris BlomGeneral Manager
4/10 - Insatisfatória
Harold
Viagem em grupo, Viagem com a família, Viagem com animais de estimação
20 de ago. de 2023
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Requested a handicap accessible room. Was given a hearing accessible room. Room is no different than regular room. When requesting a change agent at desk said I had an accessible room. Was not interested in helping even though she could see I was in a wheelchair. Typical exp at hotels in this area.
Harold
Hospedou-se por 1 diária em ago. de 2023
Resposta de GM em 20 de ago. de 2023
Dear Harold, Thank you for taking the time to review your stay with us. We apologize that there was a mix-up with your room reservation and that we were unable to provide you with the specific room type you booked. We are genuinely sorry for the inconvenience this caused you. Our goal is to provide exceptional service to our guests, and we are sorry this was not your experience. We are grateful for your feedback and for your patience. It was our pleasure hosting you, and we hope to do so again on your next visit to our area.Thank you for choosing to stay with us, Chris BlomGeneral Manager