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Avaliações de Novotel Bali Ngurah Rai Airport

4 out of 5
Novotel Bali Ngurah Rai Airport
Jalan Raya Ngurah Rai, Tuban, Bali

Avaliações

8,8

Excelente

Nota 10 - Excelente. 543 de 1000 avaliações" "
Nota 8 - Boa. 340 de 1000 avaliações" "
Nota 6 - Ok. 73 de 1000 avaliações" "
Nota 4 - Insatisfatória. 17 de 1000 avaliações" "
Nota 2 - Terrível. 27 de 1000 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Rui

Hospedou-se por 1 diária em dez.. de 2022
Resposta de Ifan Taufan Asst. Front Office Manager em 17 de jan. de 2023
Dear Rui,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan Taufan Asst. Front Office Manager

10/10 - Excelente

OSWALDO L G S

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
colha
Excelente para quem vai dormir só uma noite em Bali e vai pegar um voo no dia seguinte. Tem acesso direto do hotel para o check-in
Hospedou-se por 1 diária em jan. de 2020
Resposta de Praditya em 8 de fev. de 2020
Dear OSWALDO L G S, Thank you so much for your generous review and for staying with us at Novotel Bali Airport We are thrilled that you loved your time here, it was our pleasure to welcome you. It is wonderful to note that you were able to take full advantage of our highlighted facilities, which met your expectations. At Novotel, we pride ourselves on offering our guests the very best in service and accommodations and I am glad to see that this was reflected during your stay. Your recommendation is greatly appreciated and we cannot wait for you to return in the future. Yours Sincerely, Praditya Mahardhika Front Office Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Agilidade e localizacao
Localizacao excelente. Hotel ideal para quem chega de madrugada no hotel e esta cansado para se deslocar!
Hospedou-se por 1 diária em mar. de 2019
Resposta de Diaz em 22 de mar. de 2019
Dear Valued Guest, We sincerely appreciate you taking the time to send us your feedback. We are glad that you find our location inside the airport complex suits your need for a hassle-free experience and makes it easy to transit between international and domestic airport. We hope that this experience will give positive memory towards us and we very look forward to welcoming you again in Novotel Bali Ngurah Rai Airport. Warm Regards, Diaz Putri Guest Experience Manager

10/10 - Excelente

LIA, Sao paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo hotel para conexão em Bali
Ficamos apenas uma noite no hotel, mas a estadia foi ótima. Ele fica bem dentro do aeroporto, então foi ótimo para fazer a conexão de um dia para o outro. Dentro do próprio hotel, existe uma passagem tanto para a área de embarque doméstico como internacional, o que facilitou super a nossa locomoção com tantas malas. Adoramos e super recomendamos!
Hospedou-se por 1 diária em set. de 2018
Resposta de vivi em 7 de out. de 2018
Dear LIA, Thank you very much for sharing your experience during your stay at Novotel Bali Ngurah Rai Airport. We’re happy to know that you had a comfortable stay and enjoyed our strategic location and hospitality of our staff. We will always strive to provide an excellent service for our guest and look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

10/10 - Excelente

Stephanie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
conveniently located, connected to the airport, the personnel are friendly, there is a nice restaurant to have a meal without leaving the area. We stayed for a couple hours to rest before catching our midnight flight.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ifan Taufan Front Office Manager em 17 de mai. de 2024
Dear StephanieThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

8/10 - Boa

Terence, Southport

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ifan Taufan Front Office Manager em 15 de mai. de 2024
Dear Terence,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Toru, Fujishi, Kamiya

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
空港にほぼ隣接しており最高の立地です。また、部屋もきれいでベッドもすばらしい。
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 15 de mai. de 2024
Dear Toru,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Celia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean and conveniently located in the airport
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 15 de mai. de 2024
Dear Celia,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

8/10 - Boa

Hiroe, Shibuya ku

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
good but no shop to buy water or snak Buying water i cafe is so expensive
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 1 de mai. de 2024
Dear Hiroe,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Arnaldo, New York

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great service. Clean. Only problem is the traffic to get in and out of hotel.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 1 de mai. de 2024
Dear Arnaldo,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanFront Office Manager

8/10 - Boa

Vanessa

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Good functional stay for an early morning flight. Connected to airport and easy access to international terminal.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 1 de mai. de 2024
Dear Vanessa,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanFront Office Manager

8/10 - Boa

Nataly

Viagem em grupo, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The key cards kept deactivating during our stay. I also suggest that the hotel should make sure it matches what it offers online as the sofa was not an expandable sofa-bed but a group of smaller pieces that put together would make it look like a sleep thing. Super tight and uncomfortable. Service was excellent, good food, peaceful. Room was beautiful and convenient. Thank you for your Services.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 27 de abr. de 2024
Dear Nataly,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Amy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
it was the perfect way to start my trip after a 35 hour travel day. I was able to sleep well the first night which made my transition to Bali so much easier.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 27 de abr. de 2024
Dear Amy,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Kris

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 27 de abr. de 2024
Dear Kris,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Rachael

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So close to airport, very safe for a female to walk to on her own after late arrival…
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 25 de abr. de 2024
Dear Rachael,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanFront Office Manager

6/10 - Ok

SEUNGGYU

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 20 de abr. de 2024
Dear SeunggyuThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Jiho

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
everything was so good except one thing that i asked airport cart but is wasnt be the room so i had to go to the front employee and get my self.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ifan Taufan Front Office Manager em 19 de abr. de 2024
Dear Jiho,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

8/10 - Boa

Belinda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ifan Taufan Front Office Manager em 10 de abr. de 2024
Dear Belinda,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 - Excelente

malcolm

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Extremely convenient for airline connections in Denpasar, Bali
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 29 de mar. de 2024
Dear Malcolm,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

10/10 - Excelente

Kay

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff are delightful and the breakfast is awesome
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ifan Taufan Front Office Manager em 29 de mar. de 2024
Dear Kay,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

8/10 - Boa

Stefan, Hamburg

Pontos positivos: Limpeza e serviço e funcionários
Efficient, but outdated and morning buffet not really impressive
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 23 de mar. de 2024
Dear Stefan,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

10/10 - Excelente

Sharon

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 20 de mar. de 2024
Dear Sharon,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Martin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very convenient location for a one night stop over located next to airport.Room was spacious clean and quiet.All staff were attentive and polite and restaurant and breakfast were excellent with plenty of choice. Only slight negative was pool umbrellas broken. Would stay here again and recommend.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 16 de mar. de 2024
Dear MartinThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 - Excelente

mark, Casuarina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
close to the plane
Hospedou-se por 1 diária em fev. de 2024
Resposta de Ifan Taufan Front Office Manager em 6 de mar. de 2024
Dear Mark,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Sandra

Hospedou-se por 1 diária em fev. de 2024
Resposta de Ifan Taufan Front Office Manager em 24 de fev. de 2024
Dear Sandra,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Lois

Hospedou-se por 1 diária em fev. de 2024
Resposta de Ifan Taufan Front Office Manager em 21 de mar. de 2024
Dear Lois,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 - Excelente

Sean

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super convenient Hotel at the airport, makes arriving late at night with kids super easy!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 21 de fev. de 2024
Dear Sean,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

Mehroonisha

Hospedou-se por 1 diária em fev. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 21 de fev. de 2024
Dear Mehroonisha,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

elizabeth

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic hotel next to airport
Lovely stay in the Novotel. So close walking distance to the airport and adjacent to departures. Would highly recommend
Hospedou-se por 1 diária em fev. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 16 de fev. de 2024
Dear Elizabeth,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanAsst. Front Office Manager

10/10 - Excelente

Ann

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice room convenient for the airport
A comfortable hotel a minutes walk from the airport Room nice, food good and very pleasant staff
Hospedou-se por 1 diária em fev. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 11 de fev. de 2024
Dear Ann,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

James

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Novotel Bali offers a mesmerizing escape amidst the serene beauty of Bali. From the moment you step into the lush, tropical surroundings, you're enveloped in a sense of tranquility and luxury. The resort's elegant design seamlessly blends modern comforts with traditional Balinese touches, creating a harmonious atmosphere that soothes the soul. The rooms are spacious and meticulously designed, providing a haven of relaxation after a day of exploration. I was lucky to get an upgrade to one of the superior rooms. The resort boasts an array of amenities to cater to every guest's needs, from rejuvenating spa treatments to exhilarating water sports activities. The infinity pool is a highlight, offering breathtaking views of the ocean and the perfect spot to soak up the Balinese sun. Dining at Novotel Bali is a culinary journey, with an eclectic selection of restaurants and bars serving exquisite dishes inspired by local flavors and international cuisine. Whether you're indulging in fresh seafood at the beachfront restaurant or sipping cocktails by the pool, every meal is a delightful experience. But what truly sets Novotel Bali apart is its exceptional service and warm hospitality. The staff goes above and beyond to ensure that every guest feels welcomed and cared for, creating memories that last a lifetime. conclusion, Novotel Bali is a haven of luxury and relaxation, where every moment is infused with beauty and tranquility.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 11 de fev. de 2024
Dear James,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

Pamela

Pontos positivos: Serviço e funcionários
Quiet and friendly helpful staff
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 3 de fev. de 2024
Dear Pamela,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

Francisco

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 3 de fev. de 2024
Dear Francisco,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

8/10 - Boa

Sabine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 28 de jan. de 2024
Dear Sabine,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 - Boa

YANNY

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good place for late arrival and departure.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 24 de jan. de 2024
Dear Yanny,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

steve

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 19 de jan. de 2024
Dear Steve,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

Penny

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
員工服務親切有禮, 住宿距離國際離境大樓入口只需步行約2分鐘, 對於要趕早機的我非常方便, 由於國際航班需要3小時前處理登機, check in 完行李還可以回酒店房間休息多一會才回機場, 非常滿意今次住宿 還有酒店4樓Roof Top Bar晚上有歌手表演, 時間許可的話不要錯過, 餐牌跟2樓餐廳是一樣的
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 17 de jan. de 2024
Dear Penny,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

Gary

Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 17 de jan. de 2024
Dear Gary,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 - Boa

YUKO

Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 12 de jan. de 2024
Dear Yuko,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

8/10 - Boa

Trinh

Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 28 de jan. de 2024
Dear Trihn,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 - Boa

Nicole

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Resposta de Ifan Taufan Asst. Front Office Manager em 11 de fev. de 2024
Dear Valued Guest, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
접근성이 좋고 친절해요
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ifan Taufan Asst. Front Office Manager em 11 de jan. de 2024
Dear Valued Guest,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanAsst. Front Office Manager

6/10 - Ok

Oeyvind

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ifan Taufan Asst. Front Office Manager em 11 de jan. de 2024
Dear Oeyvind,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

Srinivasan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent!!
Amazing staff,well kept
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Ifan Taufan Asst. Front Office Manager em 11 de jan. de 2024
Dear Srinivasan,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 - Boa

Minjee

Pontos positivos: Conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ifan Taufan Asst. Front Office Manager em 11 de jan. de 2024
Dear Minjee,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 - Boa

Barbara

Pontos positivos: Limpeza e serviço e funcionários
Location is excellent and extremely convenient while transitting through Denpasar, catching a flight the next day. Hotel is a bit dated, in terms of furnishing, etc. In a room for two persons, there is only 1 chair, it makes more sense to have at least 2 chairs.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ifan Taufan Asst. Front Office Manager em 29 de dez. de 2023
Dear Barbara,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

2/10 - Terrível

FAN

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ifan Taufan Asst. Front Office Manager em 3 de jan. de 2024
Dear Fan,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

Kelly

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ifan Taufan Asst. Front Office Manager em 27 de dez. de 2023
Dear Kelly,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

10/10 - Excelente

Marathe

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Inconvenient approach from the airport
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ifan Taufan Asst. Front Office Manager em 27 de dez. de 2023
Dear Marathe,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

8/10 - Boa

Hyesun

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ifan Taufan Asst. Front Office Manager em 27 de dez. de 2023
Dear Hyesun,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager