10/10 - Excelente
Melissa
Viagem com a família
29 de mar. de 2026
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I couldn’t have asked for a better staff. They were so nice and patient with my travel group of ten. They took in our luggage early and had them in our rooms at check-in time. They provided a bus to Kinosaki throughout the day. Kadue was spectacular and her English was good.
The views were amazing throughout the entire stay! Views of the water from the moment you walk in, with a viewing area on every single floor, and in the rooms the views were spectacular. The rooms and bathroom areas were really clean and spacious. Snacks and a tea set was provided. The artwork throughout the property was beautiful and serine, and the layout of the property itself was gorgeous.
The food was delicious!
1) The Walrus Cafe is a mix of pizza, pastas and Japanese food at decent prices. There are a plethora of games to choose from. They also have free coffee. We ate there twice in our two night stay.
2) Breakfast buffet was delicious and with a lot of variety
3) Ramen/ Japanese restaurant was good too! We had appetizers here and the food was fresh and yummy
4) You need reservations for Japanese dinner; we didn’t have one
The onsen was amazing!!! Clean, offered quality supplies needed, and had outside and inside options. It was my first onsen experience and I am grateful I started here.
My family wanted massages and our staff helped book them and for a reasonable cost too. The masseuse went to the rooms, which was very convenient. They also have massage chairs on the first floor at no cost.
Melissa
Hospedou-se por 2 diárias em mar. de 2026
