2/10 - TerrĆvel
Brent
Viagem com a famĆlia
25 de jul. de 2025
We were under the impression that this was all inclusive (full board). The gentleman explained that we did not pay enough for our reservation to be full board, even though it states full board. We were advised that only breakfast was included and that all other meals would be $22 per person per meal. We were asked to join a meet and greet where we we advised of the excursions and the price for each, there was a canal tour that states it was included but yet we had to pay $48 per person. A month prior to our trip I received an email about the transfer from San Jose and the price of the boat. I advised David on 6.17 that we would drive ourselves to the harbor because we live in Costa Rica. He advised that was not a problem and the price for the boat transfer was also included - yet we had to pay $50 per person for the transfer. For the first time using Expedia we are very disappointed in the bait and switch we felt at this lodge. I would like someone from Expedia to respond, rm as Iām would be best.
Brent
Hospedou-se por 2 diƔrias em jul. de 2025