10/10 - Excelente
Marco
Viagem a dois
13 de out. de 2025
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Based on other excellent reviews and images of the Villa and rooms, our expectations were high. Thankfully we were not disappointed and everything exceeded expectations, from the initial warm welcome through to departure. Breakfast was super delicious with fresh fruit and freshly baked bread, croissants and local pastry delicacies. The setting (Villa, gardens, jacuzzi and Vesuvius in the background) was something special. Hosts Adi and Fabio and owner Antonio were all very friendly, readily available, offered great advice to experience the local area at its best, and always available to assist when needed. A much better experience than staying at a hotel. And whilst the Villa is near the E45 motorway, you don't notice the road noise, certainly not inside.
Just how good a service really is, you will not truly experience until something goes wrong (not unlike a good insurance company). We had an unpleasant experience with our rental car following a puncture where our car was taken from us by a tow truck driver not speaking any English. Leaving us stranded without any transport to get to the airport the next day, Fabio helped us by speaking to our rental company in Italian on our behalf, and arranging a taxi transfer to the airport. Super!
Fabio, Adi, Antonio – you have all been amazing and made our stay at the Villa a relaxed and wonderful experience. We wish we could give more than a 5-star rating here. Thank you for letting us be a guest at your villa. Grazie mille a tutti.
Marco
Hospedou-se por 7 diárias em out. de 2025
