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Diamond Hotel

Propriedade 2.0 estrelas
Este hotel em Torquay tem balcão de recepção 24 horas.

Escolha as datas para ver os preços

Avaliações

6,4 de 10

Comodidades populares

  • Wi-Fi grátis
  • Estacionamento disponível
  • Recepção 24 horas, todos os dias

Informações a área

Mapa
27 Croft Road, Torquay, England, TQ2 5UD

Opções nos arredores

  • Estação Torquay - 14 min de caminhada
  • Aeroporto Internacional de Exeter (EXT) - 43 min de carro

Sobre esta propriedade

Diamond Hotel

Hotel em Centro da cidade de Torquay
Diamond Hotel oferece comodidades como café da manhã continental grátis e muitas outras. Com o Wi-Fi grátis nas áreas comuns, você fica sempre on-line.
Os benefícios oferecidos por hotel incluem:
  • Estacionamento no local, recepção 24 horas e equipe multilíngue
  • Áreas para não fumantes

Propriedades semelhantes

Recepção
The Trecarn Hotel
  • Wi-Fi grátis
  • Restaurante
  • Café da manhã disponível
  • Serviços de negócios
6.6 de 10, 778 avaliações
The Trecarn Hotel

Comodidades da propriedade

Internet

  • Disponível em algumas áreas públicas: Wi-Fi grátis

Estacionamento e transporte

  • Estacionamento no local (sobretaxa)
  • Estacionamento limitado sem manobrista no local

Conveniências

  • Balcão de recepção 24 horas

Serviços para hóspedes

  • Arrumação de quartos semanal
  • Equipe multilíngue

Acessibilidade

  • Sem elevador

Mais

  • Não é permitido fumar nesta propriedade

Políticas

Check-in

Horário de início do check-in: 15h. Horário de término do check-in: 22h.
Check-in antecipado sujeito à disponibilidade.
Idade mínima para o check-in: 18

Check-out

Check-out até 10h.

Instruções especiais para o check-in

A equipe da recepção vai receber os hóspedes no momento da chegada.

Métodos de acesso

Porteiro

Animais de estimação

Animais de estimação não são aceitos

Crianças e camas extras

Crianças são bem-vindas

Opções de pagamento na propriedade

Informações importantes

O que você precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito.
Esta propriedade oferece limpeza profissional

Importante

Esta propriedade não tem elevadores
Esta propriedade se garante o direito de recusar reservas para eventos ou festas de grupos, inclusive festas como despedidas de solteiro e de solteira
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly)

A propriedade também é conhecida como

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Perguntas frequentes

Diamond Hotel é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Diamond Hotel?

O estacionamento sem manobrista está disponível por uma taxa.

Qual é o horário de check-in em Diamond Hotel?

Horário de início do check-in: 15h. Horário de término do check-in: 22h.

Qual é o horário de check-out em Diamond Hotel?

Horário de check-out: 10h.

Onde fica Diamond Hotel?

Em Centro da cidade de Torquay, este hotel fica a 10 minutos a pé de Centro Internacional de Conferências Riviera, Torquay Marina e Princess Theatre. Torre Abbey Sands e Torre Abbey também ficam a 15 minutos. Até a Estação Torquay, são apenas 14 minutos de caminhada, e até a Estação de Torre, 16 minutos.

Avaliações

Avaliações sobre Diamond Hotel

6,4

6,8

Limpeza

8,4

Localização

7,4

Serviço e funcionários

5,6

Condições e instalações da propriedade
Nota 10 - Excelente. 63 de 313 avaliações
Nota 8 - Boa. 94 de 313 avaliações
Nota 6 - Ok. 51 de 313 avaliações
Nota 4 - Insatisfatória. 42 de 313 avaliações
Nota 2 - Terrível. 63 de 313 avaliações

Avaliações

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto

Muito ruim

Hospedou-se por 2 diárias em ago. de 2018

2/10 - Terrível

Rob

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Hospedou-se por 2 diárias em out. de 2025

10/10 - Excelente

Mark

Hospedou-se por 2 diárias em set. de 2025

2/10 - Terrível

Aleksandra

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay £10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.
Hospedou-se por 2 diárias em set. de 2025

4/10 - Insatisfatória

Paul

Viagem a dois
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Hospedou-se por 2 diárias em out. de 2025

10/10 - Excelente

Fidelis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2025

2/10 - Terrível

AnnMarie

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Hospedou-se por 11 diárias em set. de 2025

2/10 - Terrível

Donna

Viagem a dois
Horrible
Hospedou-se por 1 diária em out. de 2025

6/10 - Ok

Tammy

Pontos negativos: Condições e instalações da propriedade e conforto do quarto

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Hospedou-se por 1 diária em set. de 2025

6/10 - Ok

Quoc Hung

Hospedou-se por 1 diária em set. de 2025

2/10 - Terrível

Stella

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Hospedou-se por 1 diária em set. de 2025

2/10 - Terrível

Sarah

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Hospedou-se por 3 diárias em set. de 2025

2/10 - Terrível

Loyston

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2025

6/10 - Ok

Judy

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2025

2/10 - Terrível

Hooi

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Hospedou-se por 3 diárias em set. de 2025

8/10 - Boa

Robert, Edmonton

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Required a lot of up and down climbing to get around
Hospedou-se por 4 diárias em set. de 2025

2/10 - Terrível

Charlie

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Hospedou-se por 1 diária em set. de 2025

4/10 - Insatisfatória

Hari

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em set. de 2025

4/10 - Insatisfatória

Lewis

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e comodidades
I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Hospedou-se por 2 diárias em ago. de 2025

8/10 - Boa

sukhwinder

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Excellent service by Hotel Staff
Hospedou-se por 1 diária em ago. de 2025

2/10 - Terrível

Samantha

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Hospedou-se por 3 diárias em ago. de 2025

4/10 - Insatisfatória

Ronald

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Hospedou-se por 2 diárias em ago. de 2025

6/10 - Ok

Sam

Pontos negativos: Limpeza
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Hospedou-se por 2 diárias em ago. de 2025

2/10 - Terrível

Maureen

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Hospedou-se por 2 diárias em ago. de 2025

4/10 - Insatisfatória

Heather

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Hospedou-se por 2 diárias em ago. de 2025