6/10 - Ok
Christopher
17 de dez. de 2025
Pontos negativos: Serviço e funcionários
The stay was fine. Not great not amazing but fine. The space was adequate and rhe DIY decorations provided some hilarious laughs. However upon departure at 11:00am check out was the major issue. At 11:05 we were finishing up putting the garbage in the garbage can, all dishes in the sink, piling the dirty towels and straightening out the furniture and piling the used linens on the bed and being courtesy guests instead of leaving a disaster zone, when we left and said thank you to the maid on the way out, she then followed out to the parking lot and Thanked Us for cleaning up which is why we left the place at 11:10. Well, that’s were things went sideways, after she thanked us in the parking and we said “you’re welcome and have a nice day, she yelled out “I am being Sarcastic, you left a mess and threw is the most unbelievable negative attitude I have ever seen. The Proceeded to swear at us in a foreign language. I am not sure what this lady’s problem was but I absolutely went back in and gave her a piece of mind, took pics of how tidy the place was and told her “sorry you have cleaning job but it’s not our problem. We will never stay here again. Complete disrespect. The property manger took my complaint and then said you should have been out at 11am which likely caused a this woman to say what she did. I then told the manager that 10 min delay in departing is irrelevant and left it at that.
Christopher
Hospedou-se por 1 diária em dez.. de 2025
