6/10 - Ok
moira m.
3 de fev. de 2022
Pontos positivos: Limpeza
Nice but a few problems
This is the email i sent the owner, still no reply
Hi Colin have you spoken to the management regarding villa? I gave the rep a list of things that needed attention and nothing was done. Broken tiles on entry to villa, broken lifebelt, no lights at pool table, so couldn't use at night, power shower not working, kettle and fridge sorted after 2 days, but lost food in fridge and had to replace, oven not fixed in, so when I opened the door it comes out a bit. Front sliding doors couldn't lock, no table tennis table as stated in advert, interior door hard to open, rubs on tiles, marble skirting in kitchen fell onto my foot last day under sink. Other than that villa was lovely and staff were lovely, except Caroline who never had her phone on. Had to contact UK to get in touch with her. I think I am entitled to a partial refund, as villa was not as stated, kind regards,
moira m.
Hospedou-se por 21 diárias em jan. de 2022