6/10 - Ok
James W.
25 de jul. de 2025
Villa needs a little update and TLC
I’ve stayed on this street a couple of times in a different villa so knew it was a good location in Puerto Del Carmen, you’re a 5 minute walk to the beach, shops and bars/restaurants which is ideal. The booking process was easy and check in process was straight forward. However, we weren’t aware of the security deposit required until 3 days before we were scheduled to arrive so had to pay 150 each for this. When we arrived at the villa, the inside was clean and fine as expected although it looked as if the outdoor area hadn’t been cleaned in a while as there was lots of debris and dust (more than that would accumulate in a normal week never mind a day), this was mainly around the outdoor table and table tennis table.Inside, the drainage for the shared shower room isn’t great (we had 3 sharing this room). The was a cupboard door missing from the kitchen (picture below) and on our last full day when washing dishes we noticed a leak under the sink. When checking this, the drainage wasn’t securely connected and almost hanging off. Contacted the owner and the maintenance guy was there in less than 30 minutes to sort this. Drainage was sorted, although I believe there may be a leak under the sink where the water pipe comes in as it was coming through the tiles under the sink (I informed the owner of this too).Beds and pillows could do with a refresh too.It’s a great place to stay but does definitely need an update and some TLC to improve.
James W.
Hospedou-se por 7 diárias em jul. de 2025