Thurston Lava Tube

The staff is wonderful, delicious fruit for breakfast and amazing views. Valerie is a wonderful host at this resort.

We chose this B&B because of its excellent reviews and it's proximity to Volcano National Park. The manager was accommodating by letting us change our room to a larger one because we were 3 people. However there are quite a few things that went wrong: 1. our room wasn't air conditioned- it was hot in August 2. Promised daily breakfast- we got a basket of a few items but it wasn't re- filled on the second day- so we had to go out to buy breakfast on the second day. 3. Very noisy - we had to sleep with the windows open - due to no ac - very loud birds making noise all night. In addition at 4 am both nights a beeping started every minute- the manager said it was the gate. 4. No instructions about how to get provisions, ice, .... 5. They do not come in to tidy the room . You get a clean room when you arrive and that is it. As a result, we didn't sleep both nights we were there. They charged us over $600 for 2 nights and we feel it was a waste. Ask questions before you book here