Not only was the owner rude and disrespectful, the hotel was supposedly remodeled, the place smelled just like cigarettes. I came to stay the night, checked in ab 6pm then left and went with friends. When I came back to the room, I started to open the door, and a Doberman Pinscher dove to the door, growling and snarling. Startled, I closed the door and then knocked only to see an elderly lady come to the door in my room with her dog. I immediately went to the front desk, asking the owner why was a dog and a woman in the room that I paid for. He very rudely said it was a misunderstanding, that he could just put me in another room, meanwhile, it’s midnight! I asked for my money back and he said he wasn’t returning my money bc he coulda just put me in another room. I didn’t want to stay at this place after the smart remarks he kept making. I just wanted my money back. He refused, I had to call the police up to the hotel and stay talking with them for over 2 hours, as well as hotels.com, and the owner, still being rude while the officers were there, telling my black boyfriend that he needed to go back to Jamaica (he is not Jamaican). I told the owner that I was going to post on my facebook page so everyone would know and not ever come to that hotel. He then told me that he was NOT giving me my money back if I posted on social media. By that time the police officer talked to hotels.com and although the owner of the hotel was supposed to give my money back, hotels.com had to.
