Hotéis perto de The Shops at Kanawha WV

"The staff went above and beyond to make our stay special as it was our first family vacation. The hotel is very quiet - perfect for our newborn baby. The rooms are clean and spacious and parking is free! Can’t say enough good things about this place. We will definitely be back!"

"Television stations were either without sound or in Spanish. Most of outdoor door card readers did not work. Outdoor trash cans were overflowing on to ground. Entire building had a strong smell of marijuana. Would not stay here again"

"Staff was friendly & room was clean. Perfect stay for us and our dog!"

"We enjoyed our stay. The rooms were clean and the beds were comfortable. The staff was friendly and helpful. We had an issue and they resolved it quickly."

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"Quiet and convenient to restaurants and stores"

"Its definitely time to up grade bedding, new furnishings,pretty much everything needs updated "

"The employee that checked me in went against company policy and took my cash as a deposit and stole it. They won't give me my money back or acknowledge that my money was stolen because I used a towel to clean up a sweet tea spill and some got on the sheets. The room had roaches and stains already on the towels but I wouldn't have cared or complained until the staff decided to handle this the way they did. Nasty jacuzzi tub also."

"Good atmosphere "

"Heat didn’t work properly when I got there but staff was very quick in fixing the issue for me. Would stay again"

"Hotel was clean, staff very friendly and helpful. The room itself was dated. The mattress on the pull out couch was awful (wicked thin and the couch itself was broken so when pulled out, the mattress inclined backwards instead of flat.) Draw in the bathroom was broken, so couldn't access the hair dryer or extra toiletries housed in it."

"Great location, clean rooms, and incredible staff!"

"Clean and friendly service. "

"Clean room, great breakfast buffet and restaurant!"

"I was having surgery so I couldn't have breakfast but my husband went down and breakfast was being served and he said everything was good and hot. As for the staff, not impressed. She was taking a reservation on the phone and didn't bother to say I'll be right with you and when she got off the phone didn't apologize for my wait. She didn't tell me which way our room was or anything else we should know except the wi-fi was our room number. She wasn't rude just very dry. She also should use her...

"My room looked brand new, super clean. It was quiet too even though the windows were facing a highway."

"I thought this would just be a "regular" hotel, but I really ended up liking it so much! The staff were very friendly, the room was great, and the surrounding neighborhood restaurants and shops were so fun--especially the antique stores!"