2/10
1. Property was not ready or available at time of checkin due to previous tenants breaking a door. Was offered another property inconveniently further away, and was a downgrade and huge inconvenience.
2. we immediately noticed that the door had been replaced. However, the unit still was under construction with exposed drywall and grout. Also in bedroom. The lock in main door did not work and there was no exterior lighting.
3. There were dirty dishes and garbage left by previous tenants not to mention the dirty SHEETS and linens just shoved in the cupboard. UNACCEPTABLE
4. The 3rd bed (queen) was broken with only 2 legs.
5. Terrible communication. I voiced my concerns and gave them the opportunity to correct the issue with me privately before my review with Hotels/Expedia. They did not offer much compensation at all.
This is my first review ever and felt it necessary to warn others not to stay at Property Valet properties.
Kristen
Hospedou-se por 3 diárias em ago. de 2023
