Palazzo Excelsus é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade.

Qual é o horário de check-in em Palazzo Excelsus ?

Horário de início do check-in: 15h. Horário de término do check-in: a qualquer momento.

Onde fica Palazzo Excelsus ?

Em Terzigno, esta Bed and Breakfast fica a 0,2 km de Parque Nacional Vesúvio e a 3,3 km de Monte Vesúvio - Pompeia (área). PalaMangano (estádio) fica a 4,8 km. Até a Estação Terzigno, são apenas 27 minutos de caminhada.

Palazzo Excelsus : Preços, promoções e comentários

2/10 - Terrível

Diana

Viagem com família e crianças pequenas

19 de set. de 2024

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Is a HOUSE, Not a hotel. We arrived at 6:pm, and there was a house behind a huge fence, we ring the bell, no body showed up, after 1 hour waiting to be attended outside, there was a elderly gentleman that came to us and told us that his grand daughter wasn’t there, he tried to call her but never answered, so finally we leaved without a place to stay after 4 hours driving. If that place i a hotel, why there is not reception service? Who was supposed to serve us? The elderly gentleman? Finally a couple hours later we talked to her and the answer was she tried to call me, EXCUSE ME? But thats not the professional way to communicate, she HAVE to communicate by e mail. Now, i hope to have a refund for a service we NEVER got. I definitely DO NOT recommend this place to stay, is a SCAM.

Hospedou-se por 1 diária em set. de 2024

2/10 - Terrível

Peter

Viagem a dois, Viagem com animais de estimação

1 de jun. de 2024

Pontos negativos: Serviço e funcionários

Beschreibung passt nicht! Kein persönlicher Kontakt mit dem Gastgeber, alles per WhatsApp. Obwohl wir Barzahlung ausgewäht haben mussten wir nach 2 Wochen eine vorrauszahlung machen und ein Tag vor dem Einchecken den Rest bezahlen?? Das Frühstück bestand aus 2 Croissant und 2 kleine Cappuccino, kalt mit 5 Zucker?? und im Pappbecher. Die Umgebung total Vermüllt und ohne 1 Stunde Autofahrt ist nicht in der Nähe.

Hospedou-se por 5 diárias em mai. de 2024

10/10 - Excelente

Félix

Viagem com a família

3 de ago. de 2023

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

It was a wonderful stay in a wonderful place.

Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

Jason

Viagem com a família

26 de jul. de 2023

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Low point of our Italian travels

Our first impression was good, however it went downhill from there. We booked a double and two twins (emailed to confirm - no response) we received two doubles (not okay for teen boy and girl), the bathroom was shabby (plaster coming off, shower broken, water cold, toilet not functioning well), not enough towels, ants, breakfast 25 min late (making us late for our first tour) problematic communication. When we sought remedies for the issues, they were ignored or blamed on us: ants were in bathroom yet they blamed on our food which had no ants near or on it and was across the room; towel shortage and broken shower door were ignored; beds they determined were suitable regardless of our request; breakfast was due at 8am, they said we just didn’t respond but we were not contacted until 8:21, and we responded immediately. We ended up leaving after we got the ants out of our suitcase, and had to book another hotel, costing us an extra $400, and the property refused to refund any portion of our booking (we only requested the two nights we didn’t stay, not the one we did) when we asked, and when hotels.com asked. To say this experience was disappointing would be an understatement. It was a dark cloud on an otherwise lovely experience with the other 6 properties we have visited.

Hospedou-se por 3 diárias em jul. de 2023

Palazzo Excelsus

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