2/10 - Terrível
Jesus I
Viagem com a família
16 de mar. de 2026
We reserved this hotel and totally regretted after we got to the property. It is absolutely not as described. We were vey disappointed with the hotel and also expedia customer service.
This place did not feel safe at all, we contacted expedia customer service to cancel and get a refund. After a long conversation with the agent, he tried communicating with the front desk of this hotel which seemed almost impossible. I also made several attempts to communicate with them by phone, email and had no response.
We had 4 rooms reserved, despite the loss of money for all rooms we all decided to leave the property to go rent somewhere else.
I insisted expedia to get a full refund for not staying in this property but they denied it.
Jesus I
Hospedou-se por 1 diária em jan. de 2026