Área externa para banquete

Avaliações de The Westin Tampa Bay

4 out of 5
The Westin Tampa Bay
7627 W Courtney Campbell Cswy, Tampa, FL

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 484 de 1005 avaliações" "
Nota 8 - Boa. 215 de 1005 avaliações" "
Nota 6 - Ok. 151 de 1005 avaliações" "
Nota 4 - Insatisfatória. 78 de 1005 avaliações" "
Nota 2 - Terrível. 77 de 1005 avaliações" "

8,4/10

Limpeza

8,4/10

Serviço e funcionários

7,8/10

Comodidades

8,0/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Renuka D

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em mai. de 2024
Resposta de HotelMgmt em 16 de mai. de 2024
Renuka, we appreciate your positive rating and hope to see you again soon for another great stay!

8/10 - Boa

Oscar David Del Valle

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de HotelMgmt em 16 de mai. de 2024
Thank you for rating your stay! We hope to be your preferred property whenever your travels bring you to the area!

10/10 - Excelente

Alessandro

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I enjoyed the experience overall. I must emphasize that the service provided by the entire hotel staff is worthy of a 5 star rating. Highly recommended!
Hospedou-se por 1 diária em mai. de 2024
Resposta de HotelMgmt em 15 de mai. de 2024
Alessandro, thank you for your high recommendation of The Westin Tampa Bay. We are delighted you had an excellent stay and the service provided by our team exceeded your expectations. The pleasure would be ours to welcome you back!

10/10 - Excelente

INDIRA

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very easy process, nice views and great time
Hospedou-se por 1 diária em mai. de 2024
Resposta de HotelMgmt em 14 de mai. de 2024
Indira, thank you for your high recommendation of The Westin Tampa Bay. We are glad you had an excellent stay and were pleased with our beautiful views, easy check-in, and great amenities. The pleasure would be ours to welcome you back!

4/10 - Insatisfatória

Marlene

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was ready over 5 hours after check in time. On the second day, housekeeping came to do the room after 4pm. The hotel is dated and not well maintained. There’s no pool and the food is mediocre. The phone by the bed was out of service. The bed covering is super heavy and uncomfortable. The AC position was annoying, hitting you straight when sitting or laying in bed.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de HotelMgmt em 14 de mai. de 2024
Marlene, thank you for sharing your concerns. We apologize for the delays and the issues you experienced during your stay. We are actively working on improvements in maintenance, service, and amenities. We value your feedback and hope to have the opportunity to provide you with a much better experience on your next visit.

10/10 - Excelente

Liuver

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff!!! Very clean
Hospedou-se por 2 diárias em mai. de 2024
Resposta de HotelMgmt em 14 de mai. de 2024
Liuver, thank you for staying with us! We are glad you had a clean and comfortable stay at The Westin Tampa Bay. Your kind words about our team are very much appreciated. We hope to welcome you back again soon!

4/10 - Insatisfatória

MOISE

Alarm clock was turned off before we arrived & went off very early next morning.
Hospedou-se por 1 diária em mai. de 2024
Resposta de HotelMgmt em 14 de mai. de 2024
Moise, thank you for bringing this to our attention. We apologize for the inconvenience with the alarm clock and will ensure our team checks this as part of our room preparation process. We hope to welcome you back for a more restful experience in the future.

10/10 - Excelente

daymi

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em mai. de 2024
Resposta de HotelMgmt em 14 de mai. de 2024
Daymi, thank you for your perfect rating of The Westin Tampa Bay. We are glad you enjoyed your stay and were pleased with our accommodations. The pleasure would be ours to welcome you back!

10/10 - Excelente

Karl

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotelmgmt em 13 de mai. de 2024
Thank you for the five-star rating, Karl! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 - Excelente

ARIELLA

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel is about 15 minutes away from Tampa city center and has a. very quiet and limited surrounding but it's price is very reasonable and it's clean and the rooms are great. Staying there saved us money and provided us a quiet escape from the city.
Hospedou-se por 1 diária em fev. de 2024
Resposta de HotelMgmt em 14 de mai. de 2024
Ariella, thank you for your review. We are glad you found value in our pricing and enjoyed the cleanliness and comfort of our rooms. It is great to hear our location provided a peaceful retreat. We look forward to welcoming you back for another serene and economical stay at The Westin Tampa Bay!

2/10 - Terrível

Abigail

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotelmgmt em 7 de mai. de 2024
Abigail, we apologize that your stay missed the mark on this occasion. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

10/10 - Excelente

Adrienne, Fayetteville

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The check in was seamless and the staff is very courteous!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de HotelMgmt em 6 de mai. de 2024
Adrienne, we are pleased to hear that your check-in experience was seamless and our team impressed you with their courtesy! Thank you for sharing your experience, and we look forward to welcoming you back for another smooth and enjoyable stay at The Westin Tampa Bay.

10/10 - Excelente

Diego

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Me gusto mucho que el hotel estuvo muy limpio
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 6 de mai. de 2024
Diego, thank you for your high recommendation of The Westin Tampa Bay. We are glad you had an excellent experience and were pleased with our clean accommodations. We hope to have the pleasure of welcoming you back again soon!

10/10 - Excelente

Melissa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed here last weekend and loved it. The valet staff was amazing and made traveling with my elderly mom so much easier. The pool and dj were great fun along with the singer on Saturday night. I felt like once there , you never have to venture out. I love it. Bartenders and reception staff were so warm and attentive too. I would definitely go back
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 6 de mai. de 2024
Melissa, we are thrilled that our valet team and welcoming bartenders and reception team made your stay enjoyable and convenient, especially while traveling with your mom. It is great to hear you felt no need to leave the fun behind! Thank you for your kind words, and we eagerly await your return to The Westin Tampa Bay.

10/10 - Excelente

Marlie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de HotelMgmt em 3 de mai. de 2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Marlie!

2/10 - Terrível

Evert, Lake Worth

Pontos negativos: Limpeza, serviço e funcionários e comodidades
Horrible place. There is no pool because it has a “private beach”. The private beach is nasty on a canal with boat traffic and oil slick and dirty water. Restaurant is terrible and restaurant staff even worse. The breakfast buffet is the biggest repoff at $22 per person. A cheap Holiday Inn has better free breakfast. Honestly I don’t see how this place can be a 4 star hotel. At least they have a Starbucks inside to make up for the horrible breakfast. Save your money and get a better place.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de HotelMgmt em 3 de mai. de 2024
Thank you for taking the time to share your feedback, Evert. We deeply apologize for the dissatisfaction you experienced during your stay. We are sorry to hear that our private beach and restaurant did not meet your expectations, and we understand your concerns regarding the quality of the breakfast buffet and the overall value. We strive to maintain high standards across all areas of our service, and it is evident from your feedback that we did not achieve this during your visit. We value your input as it helps us identify areas needing improvement. We hope to have another opportunity to better serve you in the future and to show you the quality and service we are known for.

6/10 - Ok

Floriano

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Room seemed dated. Thermostat was unreadable, fan stayed on all night, very loud and hitting the bed.
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 1 de mai. de 2024
Floriano, we apologize for the issues with the room's thermostat and fan noise. We are addressing these concerns to ensure a more comfortable stay. Thank you for your feedback. We look forward to welcoming you back for a better experience.

2/10 - Terrível

Isaiah

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotelmgmt em 1 de mai. de 2024
We wish we had more details to understand the reason for your rating, Isaiah, and would welcome the opportunity to host you once more to change your impression.

10/10 - Excelente

Tamara

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was right on the bay with its own little beach and nice outside deck to relax with a cocktail! Very comfortable for a woman traveling alone on business.
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 29 de abr. de 2024
Tamara, we are delighted you enjoyed our bayfront property and felt comfortable during your solo business trip. We hope to welcome you back for another relaxing stay soon!

10/10 - Excelente

Susan, Cary

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
My husband and I had a nice stay and will consider staying at the Westin again the next time we’re in time. We also liked the proximity to Clearwater Beach!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de HotelMgmt em 29 de abr. de 2024
Susan, thank you for staying with us! We are glad you and your husband enjoyed your visit and hope to see you again soon.

6/10 - Ok

Lara

Viagem com família e crianças pequenas
Seemed average considering the price I considered better
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 29 de abr. de 2024
Lara, we appreciate your feedback and apologize if your experience did not meet your expectations. We continuously strive to improve and hope to exceed your expectations on a future visit. We look forward to welcoming you back for a better experience.

4/10 - Insatisfatória

Eric

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Old poor quality for a Weston Marriott brand I was very b surprised staff was slow but did help just may be area just not used to hotel was old as I am not worth money they charge buffet breakfast sucks not worth 21.99 better of at McDonald
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 29 de abr. de 2024
Eric, thank you for your valuable feedback. We are saddened to hear that your stay fell short of your expectations and for that we are truly sorry. We will be sure to use your feedback in order to improve and hope to have another opportunity to welcome you back for a better experience in the future.

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Wonderful stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 29 de abr. de 2024
Robert, thank you for your high recommendation. We are glad you had a wonderful stay and hope to welcome you back again soon!

6/10 - Ok

Craig

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
The hotel was clearly an older building but well Kept and clean. The problem was with the morning staff. 1. My husband had a question regarding logging onto the WiFi in the lobby. She basically ignored him, kept talking to her co worker and then took his phone and brought him to the pay to use. 2. Upon checkout it appeared that we had been charged twice. The man at the counter replied “ I have no idea how Expedia pays us”. That’s it. He thought that was a reasonable response. Then my husband asked for a printed receipt hoping that might clarify what had been charged- the employee sighed, literally rolled his eyes and then apologized to the 1 person in line behind us for the delay. Would not go back to this Westin because of these 2 employees.
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 29 de abr. de 2024
Craig, we are glad you found our hotel well-kept. We apologize for the inconvenience caused by the morning team. Your feedback is valuable, and we will address these issues internally. We hope to have the opportunity to welcome you back for a more positive experience.

10/10 - Excelente

Greg

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotelmgmt em 23 de abr. de 2024
We are humbled to have earned your perfect score, Greg! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 - Excelente

AMEEN

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 24 de abr. de 2024
Ameen, thank you for your perfect rating of The Westin Tampa Bay. We are glad you had an excellent stay and found our accommodations clean. We hope to have the pleasure of welcoming you back again!

4/10 - Insatisfatória

Karen

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotelmgmt em 22 de abr. de 2024
Karen, we regret we missed the mark on truly impressing you during your stay. We would love the opportunity to make it up to you on a future visit.

8/10 - Boa

Jeffrey, Palatine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great area by airport
Hospedou-se por 2 diárias em abr. de 2024
Resposta de HotelMgmt em 22 de abr. de 2024
Jeffrey, thank you for your review. We are pleased to hear you appreciated our location near the airport. We look forward to welcoming you back soon for another convenient and enjoyable stay!

10/10 - Excelente

Ryan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really nice just far from everything!
Hospedou-se por 4 diárias em abr. de 2024
Resposta de HotelMgmt em 22 de abr. de 2024
Ryan, thank you for your high rating. We are glad you had an overall enjoyable stay and hope to welcome you back the next time you are visiting the area!

8/10 - Boa

Joe

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
We booked this hotel hoping it would be an all-in-one place for our getaway. While the hotel was nice, there were a few things that we wished we would have known ahead of booking. The main things were there was no refrigerator in the room, the safe in the room did not work (was told most of them did not), they were working on "improvements" at the time, the elevators had a mind of their own (sometimes waiting 10 mins) and the restaurant was out of a lot of items. We made the best out of it though and just chose to spend most of our time out and about.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de HotelMgmt em 22 de abr. de 2024
Joe, thank you for your feedback. We apologize for the inconveniences you experienced and appreciate your understanding as we work on improvements. We are glad you still enjoyed your time exploring the area. We hope to welcome you back in the future with all facilities up to standard for a more seamless and enjoyable experience.

10/10 - Excelente

Gregory

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was a lovely property
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotelmgmt em 21 de abr. de 2024
Thank you for the compliment, Gregory! We're so glad you enjoyed your time with us and we hope to welcome you back for another memorable stay soon.

8/10 - Boa

Steve

Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotelmgmt em 7 de mai. de 2024
It was a pleasure to serve as your home-away-from-home, Steve, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

10/10 - Excelente

Emmanuella D

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotelmgmt em 16 de abr. de 2024
Emmanuella, it's rewarding to see that you had a great stay! Thank you and we hope you'll join us for another five-star experience soon!

4/10 - Insatisfatória

Tara

Viagem com a família
Stayed for 4 nights. Toilet was dirty. Room was not cleaned 2 of the days we were there . Ran out of toilet paper. They did bring some up with in 15 mins. Asked to have the trash emptied too. That didn’t happen for 2 days. Complained and was given complementary breakfast. Food was not good either. Best part of the hotel is “Starbucks” and the little beach.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de HotelMgmt em 16 de abr. de 2024
Tara, we apologize for the issues with room cleanliness and service during your stay. We are addressing these concerns to ensure they are not repeated. We are glad you enjoyed the Starbucks and the beach. We hope you will consider staying with us again for a much-improved experience.

8/10 - Boa

Luis

Viagem de negócios
Pontos positivos: Serviço e funcionários
I’m glad to know there’s renovations going on since it feels outdated for a Westin property
Hospedou-se por 3 diárias em abr. de 2024
Resposta de HotelMgmt em 12 de abr. de 2024
Luis, thank you for staying with us at The Westin Tampa Bay. We are glad you enjoyed your stay and hope to welcome you back again soon when our renovations are complete!

10/10 - Excelente

Bryan, Spring Creek

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked everything about this hotel.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de HotelMgmt em 12 de abr. de 2024
Byran, thank you for your high recommendation. We are delighted that you enjoyed your stay and were pleased with our accommodations. We hope to welcome you back again soon!

6/10 - Ok

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Only stayed one night. They didn’t have grab bars next to toilet. This is a violation of the ADA.
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 12 de abr. de 2024
David, thank you for bringing this to our attention. We apologize for any inconvenience and are reviewing our compliance to ensure all our facilities meet ADA standards. We appreciate your feedback and hope to have the opportunity to welcome you back for a comfortable and accessible stay.

10/10 - Excelente

Max Anthony, Sayreville

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Helpful front staff, good food recommendations.
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 12 de abr. de 2024
Max, thank you for your kind words. We are delighted to hear that our team was helpful and that you enjoyed our food recommendations. We look forward to welcoming you back for another enjoyable experience soon!

6/10 - Ok

K P Kamani KUMARI

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful view to the ocean.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de HotelMgmt em 22 de abr. de 2024
Thank you for your review. We are thrilled you enjoyed the beautiful ocean view. We look forward to welcoming you back soon for more breathtaking scenery and a relaxing stay!

6/10 - Ok

Amber

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and clean property. Staff were very polite and helpful. Location good for the airport. Not much around the area and not great transport links. Would be fine if you were driving. Sound proofing wasn’t great, could hear the conversations of the people in the next door room, especially as there was an interlinking door.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de HotelMgmt em 10 de abr. de 2024
We are delighted you found our property clean and our team polite, Amber! We appreciate your feedback on location, transport links, and soundproofing. We are working on improvements for a quieter stay. We are looking forward to welcoming you back!

8/10 - Boa

Leonel

Pontos positivos: Limpeza e serviço e funcionários
a lot of noise in the buffet area, but there was good attention in the front desk.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de HotelMgmt em 10 de abr. de 2024
Leonel, thank you for your valuable feedback. We are glad you had an overall enjoyable stay and were pleased with the service our front desk team provided. We sincerely apologize for the inconvenience you experienced in the buffet area and will use your comments to improve. We hope that you will stay with us again for an even better experience!

8/10 - Boa

David, Conception Bay South

Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotelmgmt em 28 de abr. de 2024
Our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again.

10/10 - Excelente

Thomas S.

Viagem com a família
Great staff and location, but not a lot around the hotel. Amazing views of the bay though!
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 10 de abr. de 2024
Thomas, thank you for your perfect rating of The Westin Tampa Bay. We are delighted you had an excellent stay and were pleased with our convenient location, amazing views, and helpful team. Your kind words are very much appreciated. The pleasure would be ours to welcome you back!

10/10 - Excelente

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great experience staying at the Westin inn Tampa. Will definitely go back!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de HotelMgmt em 9 de abr. de 2024
John, thank you for your glowing review of The Westin Tampa Bay. We are thrilled you had an excellent stay and were pleased with our accommodations and amenities. We hope to have the pleasure of welcoming you back!

10/10 - Excelente

Sonya

Hospedou-se por 2 diárias em mar. de 2024
Resposta de HotelMgmt em 4 de abr. de 2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Sonya!

8/10 - Boa

DIXIE

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de HotelMgmt em 4 de abr. de 2024
It's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon, Dixie.

10/10 - Excelente

Sherontelle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2024
Resposta de HotelMgmt em 4 de abr. de 2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience!

4/10 - Insatisfatória

Jaime

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
My check in was a bit dry. Felt like I was bothering the person checking me in also with the person around 11am weren’t to helpful. We were excited to stay when we saw photos and views.
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 4 de abr. de 2024
Jaime, we sincerely regret your arrival was not warm and welcoming and that it fell short of the expectations you had for your trip. This is not the level of service we strive for and we will use your feedback as a training opportunity with the team. Please accept our apologies! We hope for a second chance to restore your trust and show you what we are truly capable of. Thank you.

10/10 - Excelente

Keith

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 3 diárias em mar. de 2024
Resposta de HotelMgmt em 4 de abr. de 2024
We loved hosting you, Keith, and appreciate your high praise! All of us at The Westin Tampa Bay hope you will revisit in the future!

6/10 - Ok

Suzanne Elizabeth

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
The hot water took 20 min to heat up, the air conditioner in room was sub par, all the cleaning staff didnt speak one word of english and could not communicate at all. The parking garage arm was broken for days not very safe and im suppose to pay to park my car.
Hospedou-se por 7 diárias em mar. de 2024
Resposta de HotelMgmt em 3 de abr. de 2024
We're truly sorry to hear about your experience, Suzanne Elizabeth. Providing a seamless stay is our priority, and we apologize for falling short in terms of our amenities and communication. Our team will be addressing your comments internally. Thank you, and we'd love the opportunity to welcome you back and showcase the improvements we've made.