Quarto standard, 2 camas de casal (Smoke Free) | Banheiro | Chuveiro/banheira combinados, toalhas de banho, sabonete, shampoo

Avaliações de Red Roof Inn Tampa Fairgrounds – Casino

2 out of 5
Red Roof Inn Tampa Fairgrounds – Casino
5001 N Us Highway 301, Tampa, FL

Avaliações

4,0
Nota 10 - Excelente. 87 de 1003 avaliações" "
Nota 8 - Boa. 66 de 1003 avaliações" "
Nota 6 - Ok. 114 de 1003 avaliações" "
Nota 4 - Insatisfatória. 151 de 1003 avaliações" "
Nota 2 - Terrível. 585 de 1003 avaliações" "

3,8/10

Limpeza

5,4/10

Serviço e funcionários

3,6/10

Comodidades

3,6/10

Condições e instalações da propriedade

4,0/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Carlos

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Abigail RediResponse Specialist em 8 de set. de 2023
Hello Carlos,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Tampa Fairgrounds – Casino. I'm disappointed to see that your stay was less than ideal that prompted a 1/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AbigailRediResponse Specialist

2/10 - Terrível

Alessandra

Hospedou-se por 3 diárias em jan. de 2023
Resposta de Xao RediResponse Specialist em 10 de jan. de 2023
Dear Alessandra,Thank you for taking the time to leave a review on the Red Roof Inn Tampa Fairgrounds - Casino. We were saddened to read that your stay resulted in a 2/10 score. Please consider adding comments to your review so that we can know what we are doing well and where we can improve. Your feedback is critical as we strive to ensure that all our guests have a clean, comfortable and a cost effective stay. Myself and the staff are grateful for the feedback you provided. We look forward to hosting you again in the future the next time your travel plans require lodging. Best regards, XaoRediResponse Specialist

4/10 - Insatisfatória

Ramon

Pontos negativos: Limpeza
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sashauna RediResponse Specialist em 20 de mai. de 2024
Hello Ramon,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

6/10 - Ok

Ghassan

Viagem de negócios
Pontos negativos: Comodidades e condições e instalações da propriedade
This hotel is going through renovation - room was updated, however the outside is still in very poor condition, construction equipment, material, and garbage everywhere, new furniture is clean, and looks nice, but not to be considered more than average. Towels and toiletries are of a very low grade. 2 star hotel at most
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sashauna RediResponse Specialist em 14 de mai. de 2024
Thank you for providing your 3/5 rating, Ghassan. I was thrilled to see you were happy with the updates done on the room and the cleanliness of the new furniture. However, we do want to apologize for any inconvenience caused due to the condition of outside along with the quality of the towels and toiletries not being to your liking. Nevertheless, your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - Excelente

Eulogio

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sashauna RediResponse Specialist em 19 de mai. de 2024
Hello Eulogio,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

Junior

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
So not stay there. Very dirty hotel with a lot of bugs, they don’t clean it at all. Very old. Roaches EVERYWHERE. Looks like a horror movie. Staff very rude and unprofessional. Expedia should review again this hotel and unlisted it.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sashauna RediResponse Specialist em 8 de mai. de 2024
Dear Junior,I appreciate you sharing your feedback following your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was saddened to read your stay fell short of expectations due to the insects you reported, the rude encounter you had with the staff, the lack of cleanliness and the other concerns you highlighted. We are very sorry for your experience. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to us and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - Excelente

Faith

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Mac is favorite
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 4 de mai. de 2024
Dear Faith,Thank you for taking the time to complete our guest survey at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I'm so glad we earned your 5/5 score. I will make sure to share your comments regarding the great service you received from Mac with the rest of our team. At Red Roof, positive guest feedback like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 - Excelente

Faith

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Mac is awesome!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sashauna RediResponse Specialist em 4 de mai. de 2024
Dear Faith, Thank you for taking the time to complete our guest survey at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I'm so glad we earned your 5/5 score. I will make sure to share your comments regarding the great service you received from Mac with the rest of our team. At Red Roof, positive guest feedback like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Dana

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The area is not well lit, trash everywhere. Bugs in the room. Mini fridge was filthy. Stained bed sheets. Floor has dirt everywhere. Mold in bathroom. I bought a blanket to put on the bed so we could sleep on top. Non refundable room. And when Expedia says "only one left" absolute lies, Maybe 10 rooms on the property had transient guests. Many people living there full time. It's gross and not worth it
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 4 de mai. de 2024
Dear Dana,I appreciate you sharing your feedback following your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was saddened to read your stay fell short of expectations due to the insects you reported, the stained bed sheets, the uncleanliness of the area and the other concerns you highlighted. We are very sorry for your experience. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to us and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

Andia

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very dirty, unsafe surroundings, very dissatisfied
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 2 de mai. de 2024
Dear Andia,Thank you for taking the time to tell us about your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the lack of cleanliness and the safety of the surrounding not being to your liking is truly regrettable. We are very sorry for your experience. Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 - Excelente

Faith

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I think the staff is great. The cleaning lady was so friendly. I mean I guess it is what it is. They allow dogs there so I’m not really big on the smell of animals you know but other than that the place is great. The people are nice and they don’t bother you so I like it I have my own room. I’m not bothered, it’s
Hospedou-se por 1 diária em abr. de 2024
Resposta de OnielRediresponse Specialist em 28 de abr. de 2024
Thank you Faith, for taking the time to write a review of your stay at the Red Roof Inn Tampa Fairgrounds – Casino. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, it's also nice reading that you took liking to our staff and other occupants at our property. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 - Boa

Lyubov

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very good
Hospedou-se por 1 diária em abr. de 2024
Resposta de Xao RediResponse Specialist em 26 de abr. de 2024
The team at our Red Roof Inn Tampa Fairgrounds – Casino would like to thank you for sharing your feedback with us, Lyubov. We were elated to read that we accomplished our goal to provide you with a great stay. Your noted that your experience was very good, which delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Tyleyah

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
nothing
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 25 de abr. de 2024
Hello Tyleyah,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding additional comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

4/10 - Insatisfatória

Robert

Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
Bathroom was nasty, ceiling paint all falling down, beds uncomfortable and lacking pillows
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 24 de abr. de 2024
Dear Robert,Thank you for taking the time to tell us about your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I am sorry that your experience did not meet your expectations, prompting your 2/5 score. The situation you described regarding the ceiling falling down, the uncleanliness of the bathroom and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to address your concerns.Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

Amy

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Roaches! No elevator and was placed on 2nd floor. No help with bags. Roaches were reported they said sorry ams that was it. The $100 deposit was on an old room. $100 deposut was a suprise and stopped me from getting my next hotel room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 22 de abr. de 2024
Dear Amy,I appreciate you sharing your feedback following your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was saddened to read your stay fell short of expectations due to you being unaware of the deposit, the insects you reported and the other concerns you highlighted. We are very sorry for your experience. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to us and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

Briana

Hospedou-se por 1 diária em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 14 de mai. de 2024
Hello Briana,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

8/10 - Boa

Francesca

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
it was clean and the staff was friendly. my card key didnt work after i returned late in the evening, but they made me a new one. the shower pressure was very light.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Gabrielle RediResponse Specialist em 19 de abr. de 2024
Thank you for taking a moment to leave a review, Francesca. The staff and I at the Red Roof Inn Tampa Fairgrounds – Casino appreciates your 4/5 score following your stay. I am happy that our cleanliness and friendly staff pleased you. However, you stated that the shower pressure was light and the key card didn't work after you returned in the evening. You mentioned that the staff made you a new key card, which was pleasing to read. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Evan

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
There were holes in the wall, plenty of bugs and roaches, a rusty bathtub and the place reeked of cigarette smoke even though it was a non-smoking room. This was the worst hotel I have ever stayed in.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 18 de abr. de 2024
Dear Evan,I appreciate you sharing your feedback following your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was saddened to read your stay fell short of expectations due to the insects you reported, the rusty bathtub, the smoke odor and the other concerns you highlighted. We are very sorry for your experience. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to us and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof Management RediResponse Specialist

4/10 - Insatisfatória

Tim

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The property had cockroachs everywhere and had to buy spray to fumigate the room in order to have a good night's rest. Ants are also an issue. Facility was nothing like the pictures on Expedia. False advertisement. Staff was friendly.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 17 de abr. de 2024
Dear Tim,I appreciate you sharing your feedback following your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was saddened to read your stay fell short of expectations due to the insects you reported and the appearance of the property not meeting your expectations. We are very sorry for your experience. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Nevertheless, I am happy you were pleased with our friendly staff. Your feedback is important to us and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

Tahesha

There is a $100 deposit once you check in in addition to the fee. Poor service
Hospedou-se por 1 diária em abr. de 2024
Resposta de Linton RediResponse Specialist em 17 de abr. de 2024
Dear Tahesha,Thank you for telling us about your recent visit at RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was disappointed to hear that the deposit policy and the service offered were the downsides of your visit. Please be advised that our Red Roof team takes pride in the betterment of our hotel, so we are grateful for your feedback as it will be used to aid in the improvement of our services and guest experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 - Ok

John

Pontos negativos: Condições e instalações da propriedade
Pretty run down. Tv good and bed is good. Microwave and fridg.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Linton RediResponse Specialist em 11 de abr. de 2024
Dear John,Thank you for telling us about your recent visit at RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was happy to read you found our TV and bed good. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,LintonRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Chris

Pontos negativos: Limpeza
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 10 de abr. de 2024
Hello Chris,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Nick

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was very dirty in my opinion and I had to get new key cards for my room overall I will not be staying here again
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Olivia RediResponse Specialist em 8 de abr. de 2024
Hello Nick, Thank you for telling us about your stay at the Red Roof Inn Tampa Fairgrounds – Casino. I am disappointed you had a less than satisfactory experience, prompting your 1/5 score. The situation you described regarding the lack of cleanliness in your room and the key cards not being to your liking is truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

2/10 - Terrível

Stephen

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Linton RediResponse Specialist em 29 de abr. de 2024
Hello Stephen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

4/10 - Insatisfatória

Randy

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Broken rundown filthy stinks , words that come to mind.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 6 de abr. de 2024
Dear Randy,Thank you for taking the time to tell us about your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I am sorry that your experience did not meet your expectations, prompting your 2/5 score. The situation you described regarding the upkeep of the hotel, the smell and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

Berson

Viagem a dois
Pontos negativos: Condições e instalações da propriedade
The property is Horrible Carpet is Dirty found cigarette bud all on the carpet I do NOT Recommend this place and never again
Hospedou-se por 1 diária em abr. de 2024
Resposta de Linton Rediresponse Specialist em 5 de abr. de 2024
Dear Berson,Thank you for telling us about your recent visit at RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was disappointed to read that the uncleanliness concerns you brought up hindered your stay. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

2/10 - Terrível

Tima

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place is such a disgusting place that I have ever been. The room is so dirty like a public bathroom that you find in subway stations. I regretted as soon as I entered in that room. The picture online look nice but a whole other thing in person.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Xao RediResponse Specialist em 4 de abr. de 2024
Thanks for sharing your feedback with us, Tima. The team at our Red Roof Inn Tampa Fairgrounds – Casino was saddened to see that we failed to provide you with a satisfactory stay. You stated that the property did not match the photos and the rooms were dirty, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

6/10 - Ok

Nika

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
Not bad. Wish they had a microwave and fridge. Yield Ras weren't clean. But beds were clean.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Xao RediResponse Specialist em 4 de abr. de 2024
Thank you for sharing your feedback with us, Nika. The team at the Red Roof Inn Tampa Fairgrounds – Casino was pleased to know that you were fond of our clean beds. However, you made mention of the lack of a microwave and refrigerator. Should you require them in the future, please feel free to browse our room options and select the one that best suits your needs.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Debra

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was under remodeling it was dirty with roaches and bed bugs. I have pics. We also have issues with the front desk not being available for calls or in person. Terrible property!!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Linton Rediresponse Specialist em 3 de abr. de 2024
Dear Debra,Thank you for telling us about your recent visit at RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was saddened to hear that the insects you reported and the other concerns were the hindrances you faced during your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

2/10 - Terrível

Vinokumar, garden city

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Linton Rediresponse Specialist em 3 de abr. de 2024
Hello Vinokumar, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

10/10 - Excelente

Thomas

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sashauna RediResponse Specialist em 24 de abr. de 2024
Hello Thomas,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

Philip

Viagem de negócios, Viagem em grupo
Floors were dirty, had to wash my feet before I got into bed. Shower curtain had mildew on the bottom. Bed was uncomfortable, woke up with a sore back. Pillows were nasty, worn out. Took 100 tries or so just to get the room key to work. Put the card in the key slot multiple times, sometimes the red light would come on, sometimes the green light would come on, sometimes no light would come on and you just could not get the door to open.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sashauna RediResponse Specialist em 31 de mar. de 2024
Dear Philip,Thank you for taking the time to tell us about your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the mildew on the shower curtain, the uncleanliness of the floor and the discomfort you encountered from the bed is truly regrettable. We are very sorry for your experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

bella

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is the worst hotel I have ever stayed in. The room smelled like disinfectant, and there were bloodstains on the floor and walls. I don't know what happened here, and there were cockroaches on the floor and bed. I got allergic reactions after staying there for one night! ! ! !
Resposta de Toni-Ann RediResponse Specialist em 27 de mar. de 2024
Dear Bella,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tampa Fairgrounds - Casino. We are disappointed to see your 1/5 score and to know that this is the impression you left with of our hotel. Issues you've described regarding an odor in the room, stained walls and insects are regrettable. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Thank you for making us aware of your concerns. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Kyle

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Did not like it
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sashauna RediResponse Specialist em 26 de mar. de 2024
Dear Kyle,Thank you for taking the time to tell us about your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. However, it's truly disheartening to see you highlight that you did not like your stay. We are very sorry for your experience. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

4/10 - Insatisfatória

larry

Pontos positivos: Limpeza e serviço e funcionários
room faced the highway, very noisy. tv didn't work, no signal. tried to check in early, 130pm and was told there would be an xtra $25 charge, even though room was ready. NEVER AGAIN!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Toni-Ann RediResponse Specialist em 27 de mar. de 2024
Thank you for choosing to stay with us here at our RED ROOF INN TAMPA FAIRGROUNDS - CASINO, Larry. We are saddened to see that your experience with us was not satisfactory. We sincerely apologize for issues you've mentioned regarding no signal on the TV, noise disruptions and the early check in fee not being to your liking. It is always our goal to give you a 5-star experience and I apologize for failing to do so. We hope that you'll have a better experience in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - Excelente

Eileen

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
The property is going through renovation and I was able to get one of the new rooms. Rooms are beautiful. Very clean. The cons are no microwave, no coffee machine and no fridge. Maybe they will be added later. They did have coffee available in the office. Coffee was very good!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sashauna RediResponse Specialist em 26 de mar. de 2024
Dear Eileen,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our beautiful newly renovated rooms and the cleanliness. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. As it relates to the amenities you mentioned, I saw where you booked a standard two full beds which does not have a microwave, coffee machine or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our superior king room.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

Carol

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room smells like cigarettes bed dirty next room we changed to was cleaner but mattress was filthy. Need a refund checked out. People were smoking pot not safe area.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sashauna RediResponse Specialist em 26 de mar. de 2024
Dear Carol,We are sorry to hear your recent experience at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO was less than ideal. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Ricardo

Viagem de negócios, Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dirty room and mold all over .
Hospedou-se por 1 diária em mar. de 2024
Resposta de Linton Rediresponse Specialist em 25 de mar. de 2024
Dear Ricardo,Thank you for sharing your thoughts in your recent visit at RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was disappointed to read that the uncleanliness of room hindered your ability to enjoy your stay. Please know guest feedback enlightens us in areas of opportunity so that we can make improvement. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

2/10 - Terrível

Nate

Viagem de negócios, Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is probably the dirtiest, nastiest hotel I've ever encountered. The room was absolutely infested with german roaches and fleas. Literally walked into the room, immediately turned around checked out and went somewhere else. Lots of suspect people hanging around the outside as well.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Linton Rediresponse Specialist em 25 de mar. de 2024
Dear Nate,Thank you for sharing your thoughts on your recent visit at RED ROOF INN TAMPA FAIRGROUNDS - CASINO. It's regrettable to read that the insects you reported, the uncleanliness concerns mentioned and the other issues were the downsides of your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 - Boa

Adrian

Hospedou-se por 1 diária em mar. de 2024
Resposta de Sashauna RediResponse Specialist em 14 de abr. de 2024
Hello Adrian,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 - Boa

Ronnie

Hospedou-se por 1 diária em mar. de 2024
Resposta de Sashauna RediResponse Specialist em 14 de abr. de 2024
Hello Ronnie,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 - Boa

Crisbel

Hospedou-se por 1 diária em mar. de 2024
Resposta de Sashauna RediResponse Specialist em 14 de abr. de 2024
Hello Crisbel,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

elisha

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room had bugs crawling on the covers on the bed and in the bathroom The smoke defector was hanging off the wall and the small refrigerator had mold in it i checked out immediately
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sashauna RediResponse Specialist em 22 de mar. de 2024
Dear Elisha,I appreciate you sharing your feedback following your stay at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the smoke detector hanging off the wall and the other concerns you highlighted. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - Terrível

Vu

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This Red Roof Inn is nasty and should be condemned!!! The Non-Smoking room is filthy and smelled like weed as soon as we opened the door. The furniture is dirty, ripped, and outdated. The lock on the door looks like someone forced their way in and was never repaired. The AC unit was nasty. We didn't even bother looking in the bathroom or touch the beds. We feared for our safety and checked out as soon as we found lodging at another property for twice the price.....but at least I know could sleep without any concerns for our safety
Hospedou-se por 1 diária em mar. de 2024
Resposta de Linton Rediresponse Specialist em 19 de mar. de 2024
Dear Vu, We are sorry to hear your recent experience at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Sincerely, Linton Red Roof Management Rediresponse Specialist

2/10 - Terrível

Dianela

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The conditions of the room are very bad, the bathroom is broken, with flukes and spiders, the room is dirty for the cost, it is really terrible, the worst experience we have ever had.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Linton Rediresponse Specialist em 18 de mar. de 2024
Dear Dianela,Thank you for telling us about your recent visit at RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was saddened to read that the insects you reported, the uncleanliness concern mentioned and the other downsides hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. At Red Roof, comments from our guests are always welcome and as such, your review will be shared with upper management in an effort to address the concerns highlighted. We value you as our guest and appreciate your business. Please know guest feedback enlightens us in areas of opportunity so that we can make improvement. As such, we will be utilizing the information provided to limit such occurrences in the future. Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

2/10 - Terrível

NICOLE

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ROACHES EVERYWHERE!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kerry-Lee RediResponse Specialist em 13 de mar. de 2024
Dear Nicole, Thank you for leaving your feedback after your experience at RED ROOF INN TAMPA FAIRGROUNDS - CASINO. Regarding the insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 - Terrível

Dennys

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The workers were excellent but the room had a musty smell and broken walls, the bathroom was disgusting, dirty towels, I don't recommend it
Hospedou-se por 1 diária em mar. de 2024
Resposta de Red Roof Management em 12 de mar. de 2024
Dear Dennys,Thank you for telling us about your recent visit to RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was happy to read that our excellent staff met your needs. However, I was disappointed to read that the condition of the bathroom, the issue with the wall and the other concern hindered your stay. Please know guest feedback enlightens us in areas of opportunity so that we can make improvement. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

2/10 - Terrível

Donna, Berkley

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The $100.00 deosit for a room that had water damage and towels so thread bare they would not make shop rags. The non funtioning alarm clock, the bugs that kept me company when I sat on the toilet. The coffee maker that had no basket for the coffee grounds , no coffee ,no cups
Hospedou-se por 1 diária em fev. de 2024
Resposta de Red Roof Management em 11 de mar. de 2024
Dear Donna,Thank you for your participation in our guest survey following your recent visit with us at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. You mentioned that the water damage, the non-functioning alarm clock, the insects encountered along with other listed concerns were reason for your poor scoring. Please accept our heartfelt apologies, as this situation is truly unfortunate.Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. Our team at Red Roof is committed to satisfying our guests, so your feedback will be taken very seriously, and rest assured that they will be taking the appropriate measures to address the problems and prevent any future occurrence. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Mellisa

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The room looked nothing like the pictures. It was quiet dirty with food dried on the bed cover. The walls looked like something was poured down them. The furtature was in need of repair. The tub was covered in someone elses dirt and hair. Room over all was just not somewhere most people would stay. I worried what i was going to be bit by or crawl upon me if i fell asleep.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Red Roof Management em 8 de mar. de 2024
Dear Mellisa,Thank you for telling us about your recent visit at RED ROOF INN TAMPA FAIRGROUNDS - CASINO. It's disappointing to read that the condition of the walls and the other downsides were the issues you had during your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Sincerely, Linton Red Roof Management Rediresponse Specialist

2/10 - Terrível

Clarice

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I made the reservation through the app and when I arrived at the hotel I asked to see the room before checking in because there were already other guests at the hotel reception complaining about dirt and mold. The employee took me to the room that had been reserved and I could see that it was really impossible to sleep there! There was an unbearable mold smell, and there were cockroaches in the bathroom! I didn't check in and informed the reception staff that I wanted my money back. He was rude and asked me to contact Expedia because they were the ones who charged. I've been trying to contact the app so they can refund my money but to no avail so far...
Resposta de Red Roof Management em 8 de mar. de 2024
Dear Clarice,Thank you for telling us about your recent visit to RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I was saddened to read that the insects you reported, the foul odor and the other issues you brought up hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. At Red Roof, comments from our guests are always welcome and as such, your review will be shared with upper management in an effort to address the concerns highlighted. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Best regards, Linton Red Roof Management RediResponse Specialist