6/10 - Ok
Barbara W.
19 de jun. de 2025
Beautiful home, 0 luxury
The house itself is spacious and beautiful, but lacks simple maintenance and listed amenities. Stove knobs are stripped, making turning gas on (more importantly, OFF) difficult! No spare propane tanks as specified, existing tank barely got our burgers cooked. 5 Poolside umbrellas pictured in listing, there were 2 on site and both were very broken. Refrigerator leaks, having to keep a towel down on the kitchen floor at all times. Air conditioning in master bedroom front bedroom was not cooling, slept on a sofa in the living room for 2 nights because it was 79in those rooms (we had a full house). The front bedroom is missing the remote to control ceiling fan,and was set to super slow; a small room fan was on the floor but didn't work at all. Listing and welcome emails offer a gorgeous dock for use, but in reality it had been severely damaged from hurricane and hasn't been repaired. It is in NO WAY usable/safe for use. Photos show kayaks or canoes, but were too dirty and gross. Property manager did not respond to message sent on day 1 in VRBO app, and took 7 hours to respond via text the following day- hardly acknowledging and ZERO apology regarding our issues. We chose this property because of convenience to other family in nearby area, over properties of similar size and amenities that were 3/4 the cost. Definitely suffering some buyers regret on this trip. Simply, don't offer and charge for 'luxury' that can't be delivered.



Barbara W.
Hospedou-se por 4 diƔrias em jun. de 2025