Hotéis em Tagana-An, 13

"Very clean. Excellent staff"

"Bath had black mold. Staff was ignoring my complaint. I had to get angry before this was taken seriously. The whole experience was very upsetting. We left after first night of planned two day stay"

"If you want to visit this area, it is one of your only options. It is a beautiful location and the staff was helpful. It looks beautiful but it is really run down. We did appreciate hot water and you can see that they are trying to make some improvements. Never the less, the pictures are still very misleading. Expedia and other sites need to do a better job of removing these locations from their listings. I knew ahead of time that it wasn't going to be like the pictures but there are some...

"We reserved 2 family rooms and they tried to give us a family room and 2 twin beds. The toilets in one of the rooms did not have a working flusher, the family room had steep stairs to the bathroom. One of the rooms reeked of cigarette smoke!! People were milling around in front of there rooms, almost as if the air conditioner was not working. The place was DIRTY and I mean dirty!! The outside was dirty and the rooms were dirty!! The linens did not look like they have been changed! The bathroom...