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Avaliações de Oaks Sydney Goldsbrough Suites

4 out of 5
Oaks Sydney Goldsbrough Suites
243 Pyrmont Street, Darling Harbour, Pyrmont, NSW

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 2482 de 7044 avaliações" "
Nota 8 - Boa. 2810 de 7044 avaliações" "
Nota 6 - Ok. 1087 de 7044 avaliações" "
Nota 4 - Insatisfatória. 444 de 7044 avaliações" "
Nota 2 - Terrível. 221 de 7044 avaliações" "

8,0/10

Limpeza

8,0/10

Serviço e funcionários

8,0/10

Comodidades

7,4/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Apartamento antigo, feio, com limite de internet no quarto. Bem localizado.
Hospedou-se por 4 diárias em mai. de 2019
Resposta de Goldsbrough Team em 15 de mai. de 2019
It is concerning to hear we were unable to meet your expectations during your recent stay. Your concerns have been directly communicated to the correct departments for swift corrective action. This is not the standard we strive to provide and I hope you provide us with an opportunity to regain your faith soon.

10/10 - Excelente

PAULA, Fortaleza- Brasil

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Gostei da localização; Perto do Darling Harbour; Ligth Railway. Não gostei da parte dos corredores internos. Mas entendi que é um prédio antigo , completamente reformado. O quarto (apartamento) é grande, excelente: tem sala de estar, cozinha;’lavadoura de roupas e secadora.
Hospedou-se por 5 diárias em abr. de 2019
Resposta de Scott em 3 de mai. de 2019
Muito obrigado por compartilhar seu feedback e fico feliz em saber que você gostou da simplicidade do nosso quarto e edifício. Estamos ansiosos para recebê-lo de volta no futuro.

10/10 - Excelente

Rosilene

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em nov.. de 2018
Resposta de Goldsbrough Team em 9 de dez. de 2018
Thank you for your review. I am delighted to hear we were able to exceed your expectations during your recent stay. We hope to have the opportunity to welcome you again soon.

10/10 - Excelente

Aida

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Internet limitada
O apartamento é super completo, tendo inclusive máquina de lavar e secadora. A internet é limitada, acaba muito rápido a cota diária que é dividida pelas pessoas que estão no apartamento. Não tem nada muito próximo do hotel. Vale a pena por ter cozinha completa e academia mas se não estiver procurando por isso há opções melhores e mais centrais.
Hospedou-se por 3 diárias em nov.. de 2018
Resposta de Oaks Goldsbrough Team em 1 de dez. de 2018
Thank you for your review. I am delighted to hear we were able to exceed your expectations during your recent stay. We hope to have the opportunity to welcome you again soon.

10/10 - Excelente

Marcio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Confortável
Apartamento grande, muito confortável, boa localização próximo a Darling Harbour
Hospedou-se por 3 diárias em set. de 2018
Resposta de Goldsbrough Team em 27 de set. de 2018
Thank you for your review. I am pleased to hear you enjoyed your recent stay with us and our highly rated location was to your benefit. We hope to have the opportunity to exceed your expectations soon.

8/10 - Boa

Isaac

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value for your stay
The apartment is extremelly well equipped and spacious giving you the feeling of home. Short walk to the centre of the city and great views.
Hospedou-se por 1 diária em ago. de 2018
Resposta de Goldsbrough Team em 8 de ago. de 2018
Thank you for your review. I am delighted to hear we were able to exceed your expectations during your recent stay. We hope to have the opportunity to welcome you again soon.

8/10 - Boa

Veronica

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Resposta de Goldsbrough Management em 9 de mai. de 2018
Thank you for your positive review Veronica. I am pleased to hear you enjoyed your recent stay and we were able to meet/ exceed your expectations. We hope to welcome you again soon.

8/10 - Boa

Julio

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Oks hotel
O wifi limitado e a cama extra desconfortavel principalmente em pelo preco do hotel deveriam melhorar
Thanks for your feedback.

10/10 - Excelente

Lucia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfort em familia
Acomodação perfeita para familia ,cozinha e lavanderia super equipadas,perfeita quanto a familia faz Viagem para conhecimento (sai cedo e retorna tarde ).

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
Good cost x benefit
We spent four days at this this apart-hotel. # Positive points are: - Well located - Staff friendly and efficient - Facilities # Negative points - Building is really very old - Room daily cleanness - Facilities like washing machine and clothes dryer are located in the bathroom -
Internal area - 8th floor

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
otima localização wi fi caro
otima localização, wi fi carissimo para utilizar e a piscina estava em reforma e nao fui informado.

8/10 - Boa

Kylie

Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
We found it to be quiet comfortable and clean, not elegant or fancy but loved the history of the building. So close to darling harbour, walking distanve to most things. Lots of cafes to choose from
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 29 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Oaks Hyde Park Plaza Reception TeamThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Oaks Hyde Park Plaza Reception TeamThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Edmund

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
There was water backflow in the toilet leaving floor wet and having to request towels to keep it dry. This matter may require immediate attention for repair. Other than this, the Oaks brand continues to impress with spacious rooms, well equipped kitchenette, modern design pool and jet spa, large sauna, a wide range of gym equipment, and most of all, excellent customer service of the reception staff upon check-in and on stay.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 29 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Judith

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Good location, amenities.
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Loretta

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great accommodation
Hospedou-se por 1 diária em abr. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 29 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Excelente

Amiel

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great place to stay in the city. Staff were nice and room had everything we needed.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Kerryn

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great apartment in the city
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

6/10 - Ok

Lee

Viagem com a família
Pontos positivos: Limpeza
Appartment looked very tiered, carpets where very marked & stained also burn marks from where iron had been dropped
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 - Excelente

Leah

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I spent a great night with my 2 daughters after attending rhe musical Grease. Woyld stay again
Hospedou-se por 1 diária em abr. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Hannah

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We stayed in a split-level apartment which was perfect for our needs - somewhere for the adults to sit and chat when our child was asleep. Some of the furniture and carpets are a bit dated and old but the amenties were great - the kitchen, washer and dryer and 2 bathrooms a big plus for a bigger group. The location was great, once you navigate through the multistorey opposite, you are into the main Darling Harbour area, close to the tram and there's plenty of food options around. It's really good value for money.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Brad

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Best location, in between darling harbour and the cbd, easy walking distance to everything
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Ann-Britt Susanne

Viagem com a família
Pontos positivos: Comodidades
I liked that it was an easy walk to Darling Harbour, the city, Chinatown etc. The staff were friendly and helpful. I did find a couple of dead cockroaches in the cupboard under the sink which wasn't nice. I also had a little bit of rubbish that I needed to get rid of before I checked out, but couldn't find where the bins were located. I was then told by reception that there was a door next to the lifts that doesn't have a sign for it. How is anyone supposed to find that?
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Leidy

Pontos positivos: Limpeza
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Excelente

Salvador Cano

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location!!!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Excelente

Ruaridh

Pontos positivos: Limpeza
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 19 de abr. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

4/10 - Insatisfatória

Marcel

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Die Unterkunft war nicht so, wie auf den Bildern präsentiert. Das Schlafzimmer war sehr klein. Der Poolbereich war nicht erhitzt. Bei der Dusche ging nur kalt oder heiß (gefühlt).
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 - Excelente

Yuki

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Vince

Pontos positivos: Limpeza e condições e instalações da propriedade
Bed was comfortable Bathroom was clean
Hospedou-se por 1 diária em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

WENDY

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
the best staff we have come across in the last 5 holidays
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

2/10 - Terrível

David, Carmel Valley

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
This place was awful. The rooms looked nothing like the website. Construction 6 days a week starting at 7:30am. Had no idea there was construction. The layout reminds me of a prison. Broken Lyfts so had to work around that as well. Overall a terrible place and I Don t write bad reviews. Go to the Sofitel or another better known property.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

6/10 - Ok

Joanne

Viagem a dois
Pontos positivos: Comodidades
Great location, really good access to Darling Harbour with eateries and easy walk into the city centre. The room itself was average - the fridge ran constantly quite noisy, there was a hose running in the laundry tub sporadically and the towel rail was not affixed to the wall properly. Had a housekeeping issue and it took 3 follow ups before it was addressed. Quite pricey for what was an average experience.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 - Excelente

David

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Excelente

Damien

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

2/10 - Terrível

Anthony

Hospedou-se por 1 diária em fev. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

8/10 - Boa

Simon, Morayfield

Pontos positivos: Comodidades
Great location without paying a premium, pool and sauna were a great addition
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Excelente

SHARON

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Been here before. Will be back.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

4/10 - Insatisfatória

Mario

Viagem com a família
Pontos negativos: Comodidades
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 - Excelente

Samuel James

Hospedou-se por 3 diárias em fev. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

4/10 - Insatisfatória

Lee

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

6/10 - Ok

Wayne

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

8/10 - Boa

Janet

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Front desk helpful. No elevator from street level to front desk was a small problem since one of our travelers was handicapped and taking luggage up stairs was cumbersome to say the least. The shortcut to Darling Harbor was a plus.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Sharon

Great room, clean, roomy vey close to Darling Harbour
Hospedou-se por 1 diária em fev. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

6/10 - Ok

Daniel Rhys Rhys

Pontos positivos: Limpeza
I mean I did book the hotel But was a mistake, really out of the way, right next to motorway, quite stark. Feels like a backpackers Just not for me Staff were nice enough when I asked for a refund and moved hotels for my last 2 nights Good for families and lower budget perhaps if you want to be no where near anything
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 - Excelente

Lisa

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Excelente

Katrina

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Clean and comfortable, perfect distance from darling harbour and other attractions.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Excelente

Monika

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Happy with our stay
Hospedou-se por 1 diária em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Excelente

ebony

Pontos positivos: Limpeza e conforto do quarto
Excellent
Excellent, would stay again.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Selena

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Overall the Oaks is a good accommodation to stay in when visiting Sydney. I was though disappointed at the condition and cleanliness of our apartment. The bathrooms in particular had loose tiles not affixed to the wall, shower silicon was black and dust on the fittings. The kitchen was a good full sized with microwave, full oven and cooktop. A note though that there was no baking tray to cook in oven or oven gloves to get hot things out of the oven. I did ask for both of these items but none were available. I was delivered a casserole dish and 2 x tea towels which we made do with. I have stayed at this property 10 years ago and the rooms were very well presented but in my opinion over this time the interior maintenance has not been kept up. We still enjoyed our stay and the staff were friendly and helpful when we needed extra supplies from housekeeping. Check in and out was also very fast and friendly.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Boa

Giuseppe

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Travelled with my 3 kids on my own, everything was good and staff has been fantastic when my little one injured himself. We will definitely come back
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Excelente

Damien

Pontos positivos: Conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Oaks Sydney Goldsbrough Suites Reception Team em 22 de mar. de 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.