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Avaliações de Mantra 2 Bond Street

4.5 out of 5
Mantra 2 Bond Street
Corner Of George & Bond Street, Sydney, NSW

Avaliações

8,6

Excelente

Nota 10 - Excelente. 1336 de 2918 avaliações" "
Nota 8 - Boa. 1122 de 2918 avaliações" "
Nota 6 - Ok. 297 de 2918 avaliações" "
Nota 4 - Insatisfatória. 117 de 2918 avaliações" "
Nota 2 - Terrível. 46 de 2918 avaliações" "

8,8/10

Limpeza

8,4/10

Serviço e funcionários

8,6/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

FERNANDO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel confortável, limpo e muito bem localizado
O hotel é perto do comércio e das principais atrações da cidade de Sydney. A qualidade do alimento servido no restaurante do hotel é excelente. Com certeza voltaria a me hospedar nesse hotel.
Hospedou-se por 4 diárias em jan. de 2020
Resposta de Cassie W em 22 de fev. de 2020
Dear Fernando, Thank you for taking the time to share your kind feedback. I do hope we might get the opportunity to welcome you next time you stay in Sydney.Warm Regards, Cassie W Front Office Manager

10/10 - Excelente

Daniella

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2019
Resposta de Cassie W em 27 de fev. de 2019
Dear Daniella, Thank you for the 10/10 rating! Warm Regards, Cassie W Front Office Manager

10/10 - Excelente

Queico

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito Bom
Hotel com ótima localização Varias lugares pra comer
Hospedou-se por 4 diárias em jan. de 2018
Resposta de Lloyd em 1 de fev. de 2018
Thank you for your feedback of Mantra 2 Bond.

8/10 - Boa

Alessio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Foi bom mas poderia ótimo.
Atendeu mas poderia ser melhor.
Hospedou-se por 6 diárias em dez. de 2017
Resposta de Lloyd em 8 de jan. de 2018
Thank you for your feedback of Mantra 2 Bond Street.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Custo beneficio
Foi muito boa cafe da manha excelente

10/10 - Excelente

Maurit, Rio de Janeiro, Brazil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
In the heart of everything
Hotel is fantastic. In the heart of everything. All you need is around the hotel. The harbour bridge and the fabulous Opera House just a small walk from the hotel. Certainly I would stay at Mantra 2 bond street again.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom hotel
Hotel bom, bem localizado, perto de estação de trem e de restaurantes e bares a noite. Ficamos em um quarto estúdio, é bem amplo. Veio na nossa reserva do hotéis.com descrito banheira, porém acredito que nem exista essa opção. O Wi-Fi praticamente não funcionou no quarto em que ficamos. Alguns quartos dão para um beco-galeria que fica movimentado a noite devido à vida noturna no local e pode haver barulho. Optamos por reservar com café da manhã, é bem servido e saboroso, com opções de frutas, pães, ovo, bacon, panqueca, sucos, café, etc.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Ótimo hotel
Ótimo hotel. Localização excelente. Tivemos problemas com a máquina de lavar e secar roupas e o problema não foi solucionado durante os 5 dias de estadia.

10/10 - Excelente

Melissa

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Was a really nice place to stay. So close to everything and service and room were great
Hospedou-se por 4 diárias em fev. de 2024

8/10 - Boa

Edie

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Melissa Martinez - Front Office Manager em 19 de mai. de 2024
Dear Edie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

8/10 - Boa

Matthew

Pontos positivos: Limpeza
Great location
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Melissa - Front Office Manager em 28 de abr. de 2024
Dear Matthew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

10/10 - Excelente

Shadi

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This time I had better room was quiet and nice .
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Melissa em 23 de abr. de 2024
Dear Shadi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

2/10 - Terrível

Shadi

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
They offer me room with motors start running 7 am
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Melissa Martinez - Front Office Manager em 18 de abr. de 2024
Dear Shadi,Thank you for taking the time to tell us about your experience at Mantra 2 Bond St. Please allow me to express my sincerest apologies for the inconveniences experienced.We would have loved the opportunity to rectify any issues while you were here with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Elizabeth

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location and very clean. Staff is very friendly and helpful
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Melissa Martinez - Front Office Manager em 18 de abr. de 2024
Dear Elizabeth, we very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

10/10 - Excelente

Michelle

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Melissa Martinez - Front Office Manager em 18 de abr. de 2024
Dear Michelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

8/10 - Boa

Erica

Hospedou-se por 1 diária em mar. de 2024
Resposta de Melissa Martinez - Front Office Manager em 18 de abr. de 2024
Dear Erica,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

8/10 - Boa

Ben

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
The hotel was quite nice for the price. However, we used the hotel spa on the rooftop for 30 minutes and there was so much chlorine in it that our skin has been peeling off since using it. I recommend the hotel but avoid the spa at all costs!!
Resposta de Melissa Martinez - Front Office Manager em 26 de mar. de 2024
Dear Ben, Thank you for taking the time to tell us about your experience at Mantra 2 Bond St. While we are delighted to read that you recommend the hotel, we regret that we fell short of your expectations with our pool facilities. Rest assured that your comment has been shared with the appropriate hotel team to ensure that this was an isolated issue. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Sydney.Warm regards,Melissa MartinezFront Office Manager

10/10 - Excelente

Colleen

Pontos positivos: Limpeza e condições e instalações da propriedade
We liked that we were right at the metro stop as we walked out the door. We could also walk down to Circular Quay.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Melissa em 12 de mar. de 2024
Dear Colleen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Terrence

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great accommodation.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Terrence,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Denis

Pontos positivos: Limpeza e condições e instalações da propriedade
The staff were excellent. The café too.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Denis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

4/10 - Insatisfatória

Miu Ha

Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Miu Ha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Teka-Ann

Viagem em grupo, Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The location is priceless. The Bridge Street tram stop is literally right outside the lobby. The staff was very nice and super helpful with locations and directions. Our 2 bedroom suite was awesome. Great views outside the windows. Fully stocked with supplies. Kitchen was wonderfully equipped. Really loved this location and our suite.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Teka-Ann,We very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Philip

Pontos positivos: Limpeza e condições e instalações da propriedade
Very good people are here to help make your stay as comfortable as can be.
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Philip,We very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Sheryl

Pontos positivos: Limpeza e comodidades
Great location. Close to the train for transport to and from the airport. Views from the roof top pool were great!!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Sheryl,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

6/10 - Ok

Ella

Pontos negativos: Comodidades
Shower was moldy and caulking around the base of the shower was pulled off the wall along a large strip of the wall. Water leaks from shower into the bathroom floor. No luggage racks in the room. Asked staff when we checked in and they said we would two in the morning after people checked out of other rooms - that never happened - mid afternoon I had to ask again at the desk - only one ever came. Parking was a disaster - we paid for it and several times there was no space to park in. Instructions of where we allowed to park given by staff when we checked in were different and more restrictive than what the staff on the next day told us. For a deluxe two bedroom we had lots of space but for the price we paid you’d expect more attention to all the details which were sorely lacking. Which this review could have been more positive.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Ella,Thank you for taking the time to tell us about your experience at Mantra 2 Bond St. We are saddened to read that our service was not up to standards. We would like to assure you that we are taking corrective actions to ensure that this does not happen again in the future.We appreciate your patience and understanding and look forward to the better serve you in the near future.Warm regards,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Tanya

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Highly recommend
Central location to everything we needed, spacious and fully equipped unit and amazing staff. Absolutely recommend this place.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Tanya,We very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

tzuyu

Pontos positivos: Limpeza e conforto do quarto
床超級舒服 服務超級好
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Tzuyu,We very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Melinda

Hospedou-se por 1 diária em fev. de 2024
Resposta de Melissa Martinez - Front Office Manager em 26 de mar. de 2024
Dear Melinda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

6/10 - Ok

Julia

Pontos negativos: Condições e instalações da propriedade
Good location, but run down and not the cleanest
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Melissa em 25 de fev. de 2024
Dear Julia,Thank you for taking the time to tell us about your experience at Mantra 2 Bond St. Rest assured that I will address your comments with our Housekeeping Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

6/10 - Ok

Christopher

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Melissa em 24 de jan. de 2024
Dear Christopher, thank you for rating your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would have love to know more about it so we can improve. It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Claire

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Easy check in, easy booking, clean, comfortable, everything worked
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Melissa em 13 de jan. de 2024
Dear Claire, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St

6/10 - Ok

bharat

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Melissa em 13 de jan. de 2024
Dear Bharat,Thank you for rating your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would have love to know more about it during your stay with us so we can improve it while you were here. It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

8/10 - Boa

karine

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Melissa em 6 de jan. de 2024
Dear Karine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St

4/10 - Insatisfatória

Dr Abdul

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
beds are no good AC is not working
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Melissa em 5 de jan. de 2024
Dear Dr. Abdul,Thank you for rating your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would have love to know more about it during your stay with us so we can improve it while you were here. It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

6/10 - Ok

Laura

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Melissa em 5 de jan. de 2024
Dear Laura,Thank you for rating your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would have love to know more about it so we can improve. It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

6/10 - Ok

GABRIELLA

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza e comodidades
The AC was inefficient. The floors need a make over.
Hospedou-se por 25 diárias em nov.. de 2023
Resposta de Melissa em 10 de dez. de 2023
Dear Gabriella,Thank you for taking the time to tell us about your experience at Mantra 2 Bond Street.Thank you for you feedback and please rest assured that I will pass on your comments to our Building Manager and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Julie

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Melissa em 5 de jan. de 2024
Dear Julie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St

10/10 - Excelente

Long Sing Raymond

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The property is very well equipped with washing and drying machines as well as dishwasher. There are TVs in the living room as well as the bedroom but none can function as “smart” TV. All the staff are polite and helpful. The property is very centrally located and within walking distance to most of the famous city sights. All in all I have had an excellent experience with this hotel.
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Melissa em 10 de dez. de 2023
Dear Long Sing,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Melissa MartinezFront Office ManagerMantra 2 Bond St

10/10 - Excelente

Michelle

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Melissa em 10 de dez. de 2023
Dear Michelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Melissa MartinezFront Office ManagerMantra 2 Bond St

8/10 - Boa

Colin

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
All in all it was generally good. The parking fee is very steep for one night. I don’t justify how you can charge $60 for one night when I know some other hotels in the city don’t even charge you for parking.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Melissa em 10 de dez. de 2023
Dear Colin,Thank you for taking the time to tell us about your experience at Mantra 2 Bond Street. Thank you for you feedback and please rest assured that we will take your comments on board. Sincerely,Melissa MartinezFront Office ManagerMantra 2 Bond St

10/10 - Excelente

LOC TUONG

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Melissa em 28 de nov. de 2023
Dear Loc Tuong, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Melissa MartinezFront Office Manager Mantra 2 Bond St

10/10 - Excelente

Jueun

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location and price
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Melissa em 28 de nov. de 2023
Dear Jueun, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Melissa MartinezFront Office ManagerMantra 2 Bond St

10/10 - Excelente

JIHOON

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
적극 추천합니다
오래된 건물이지만 룸 컨디션도 좋고 시설이 깨끗하게 관리되었어요. 트랜역 바로 앞이라 접근성도 좋았구요 리셉션 직원들도 친절했고 조식도 괜찮았습니다. 다만 바로옆이 클럽이라 밤늦게까지 조금 시끄러웠어요
Hospedou-se por 1 diária em nov. de 2023
Resposta de Melissa em 28 de nov. de 2023
Dear 적극 추천합니다, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Melissa MartinezFront Office ManagerMantra 2 Bond St

10/10 - Excelente

Nicole

Viagem em grupo
Pontos positivos: Condições e instalações da propriedade
Excellent convenient location. Two bedroom suite option was fantastic.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Nicole em 28 de nov. de 2023
Dear Nicole, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Melissa Martinez Front Office Manager Mantra 2 Bond St

4/10 - Insatisfatória

Vanessa

Upon checking in I was greeted by man who didnt really seem too interested. I told there was no room available (even though I booked one) and then told that the room I booked was an accessible one so would need to move the next day if they needed it, which is fine but it was just the way I was told, really bluntly and with little regard to the fact that I might of actually booked the accessible room for my self on purpose. I then asked if my accore membership gotnme any perks (I knownit at least got me a late check out). He told me to ask someone tomorrow. I did ask the next day and they applied late check out to my room but then when i came from the pool area to access my room 20 min begore checkout i was locked out and had to go back down to reception in my swimming costume and towel to get them to activate my key. There was bo house keeping for my three night stay. It cost me overn $1000 dollars and was just a bit of a flop really. The room itself was fine but noisy and faced a brick wall also the aircon was useless and I woke up very warm every night without any way of adjusting the temperature asnit was locked. This is my second time staying here and the service was very similar so I don't beleive I will book here again.
Resposta de Melissa em 28 de nov. de 2023
Dear Vanessa, Thank you for taking the time to tell us about your experience at the Mantra 2 Bond Street. We are sorry to read that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that I had already share this with my team and we will improve from now onwards. Thanks for sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 - Excelente

Elaine

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Excellent location, very clean well maintained hotel. Easy walk to the Opera house and on a street with many dining options , shops and transportation right outside the hotel. Room was very clean, well stocked and was better than the advertised photos. Staff very helpful and cheerful. Would definitely stay here again if I went to Sydney.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Melissa em 28 de nov. de 2023
Dear Elaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Melissa MartinezFront Office ManagerMantra 2 Bond St

10/10 - Excelente

Joseph

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Weekend getaway
The room was comfortable and very clean Service was great
Hospedou-se por 1 diária em out. de 2023
Resposta de Melissa em 5 de nov. de 2023
Dear Joseph, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Melissa MartinezFront Office ManagerMantra 2 Bond St

6/10 - Ok

Sharne

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I liked that it was a studio apartment, so bigger than a hotel room. I tried ringing the front desk a number of times but it went unanswered. I could not get the WiFi to work, and it was not explained to me that the number written on my key card wallet was the internet password. When I told the front staff that the wifi wasn't working I was basically told it was my fault. Improvements in customer service could be considered.
Hospedou-se por 1 diária em out. de 2023
Resposta de Melissa em 5 de nov. de 2023
Dear Sharne, Thank you for taking the time to tell us about your experience at Mantra 2 Bond St. Please allow me to express my sincerest apologies for the inconveniences experienced. Rest assured that I will share your comments with my team to prevent this happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

6/10 - Ok

Steve

Viagem em grupo
Check in was slow. Long queue, understaffed. Parking terrible. There were no parks and we were told ‘too bad, your problem’. Staff very unhelpful. Will not be back.. ever!!
Hospedou-se por 1 diária em out. de 2023
Resposta de Melissa em 5 de nov. de 2023
Dear Steve, thank you for taking the time to tell us about your experience at Mantra 2 Bond St. We are saddened to read that we didn't exceed your expectations. Unfortunately car parking spots are on a first come first serve basis. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 - Boa

Lisa

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e comodidades
Our family loved our little holiday at the Mantra. The location was brilliant with the light rail just out the front. The kids loved swimming in the pool and the warmth of the spa. Our only little issue was our leaking shower but the staff provided us with extra towels to manage it.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Melissa em 24 de out. de 2023
Dear Lisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Melissa MartinezFront Office ManagerMantra 2 Bond St