Saguão

Avaliações de Hilton Sydney

5 out of 5
Hilton Sydney
488 George Street, Sydney, NSW

Avaliações

8,6

Excelente

Nota 10 - Excelente. 568 de 1001 avaliações" "
Nota 8 - Boa. 244 de 1001 avaliações" "
Nota 6 - Ok. 98 de 1001 avaliações" "
Nota 4 - Insatisfatória. 54 de 1001 avaliações" "
Nota 2 - Terrível. 37 de 1001 avaliações" "

9,4/10

Limpeza

9,0/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Thomas

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything good
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Von em 30 de abr. de 2024
Dear ThomasMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your very positive rating and comments and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good central location
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Von em 1 de mai. de 2024
Dear JohnMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and rating and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Elizabeth, Dulwich

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect location, tram or walking distance to Darling Harbour (great dining options), Rocks (historic pubs) and Circular Quay (view of Bridge, Opera House and ferries to Manly etc). Staff go above and beyond to be helpful.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Von em 1 de mai. de 2024
Dear ElizabethMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive comments, particularly about our staff and location, were also most appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

6/10 - Ok

Lind

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location, close to main shopping area, restaurants, pubs/bars and public transport
Hospedou-se por 1 diária em abr. de 2024
Resposta de Von em 24 de abr. de 2024
Dear LindMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your informative feedback and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Vangana Robin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Von em 24 de abr. de 2024
Dear Vangana RobinMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.Your positive score is very much appreciated, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Joe

Viagem a dois
Pontos positivos: Comodidades
Excellent service
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Von em 24 de abr. de 2024
Dear JoeMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive score and comment about our service.Hopefully, we will have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - Boa

Juanita

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
My experience overall was very pleasing! However, the room I booked and paid for online was unfortunately not up to standard. I booked a Junior Suite to celebrate and spoil my partner for their birthday. The absolute selling point for me and the whole reason I booked that room was the retracting glass doors separating the bathroom from the bedroom which allowed us to watch TV/movies while enjoying the spa bath and then secondly, the room rate worked with my budget. I was very excited to surprise my partner with this only to find on arriving to our room that one of the glass doors was completely unusable having broken away from the track sliding device and not able to be moved at all. I rang reception straight away who had a maintenance person at the room within 10mins. The man was very polite and pleasant and understood immediately what was wrong. I asked if the hotel could possibly move the door just so we could see and watch the TV we would be happy with that but he explained it was too dangerous to even attempt. So I asked if we could be moved to another room with working glass doors. He said he would need to speak with his duty manager and returned within 5 minutes to advise us we had been assigned to a new, bigger suite. Wow!! Absolutely stunning room with superb views from every window! And the bathroom had a bigger spa bath with its own TV on the wall. Thank you Hilton Sydney, we appreciate your excellent customer care and service.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Von em 15 de abr. de 2024
Dear JuanitaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We take on board and greatly appreciate your detailed comments and pleased to see that our team actioned your requests efficiently and to your ultimate satisfaction. Rest assured that your comments have been shared with our operational leadership team for their review and attention, particularly the suite glass doors.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Joanne

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was close to where. I wanted. To go
Hospedou-se por 1 diária em abr. de 2024
Resposta de Von em 15 de abr. de 2024
Dear JoanneMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate the very positive rating and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - Boa

Anita, Middle Park

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Well located for attractions, especially the museum for the Ramses 11 exhibition and good public transport options. In house Glass Brasseire good but not open Monday nights. Not many decent dining options close by. We did find Bambini in Elizabeth Street which was good. The concierge couldn't help with this. The hotel itself was very comfortable.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Von em 12 de abr. de 2024
Dear AnitaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate the detailed feedback, mostly positive, which will be shared with our team.You will be pleased to know that Glass Brasserie will open on Mondays from 29 April and anticipate that this will make a positive addition to our dining options.Thanks again for your input, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Emily

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Cheryl, Terre Haute

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Staff was superb very helpful and friendly. Hotel is right in the middle of downtown with tons of shopping and good eats. Easy access to public transportation. The only negative, the amenity list shows laundry facilities and laundry service available. We stayed here between two extended cruises and being able to wash our clothes while at the hotel was extremely important. After checking in we found there were no laundry facilities available. They only offered laundry service. (Pay by the piece). We had to rent a car and drive to a laundromat.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Von em 10 de abr. de 2024
Dear CherylMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive and detailed feedback, which will be shared with our teams.Our apologies for the inconvenience about the laundry. Whilst we do offer a laundry service, this is processed by the hotel.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Simun

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bathroom needs to be bigger
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Von em 8 de abr. de 2024
Dear SimunMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback is very important to us and we take on board your comments. Thank you, also, for your positive rating, which is much appreciated.We hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - Boa

Daniela

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Hilton is a central, convenient and accessible to all of Sydney's major drawcards. A smooth operator. I loved the breakfast buffet which was great value, and the staff were always warm and attentive. I was disappointed with my television which had a problem with its reception/sound/connection. I reported this the first day and the attendant at reception said it would be fixed but it wasn't, so my viewing of morning and evening news was interrupted by poor quality viewing.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Von em 8 de abr. de 2024
Dear DanielaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive and detailed feedback, which will be shared with our teams. Our apologies, however, for the poor TV connection. We are very sorry that this disrupted your viewing. Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

john andrew

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Von em 1 de mai. de 2024
Dear john andrewMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.Your very positive score was greatly appreciated, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

6/10 - Ok

Michael

Hospedou-se por 1 diária em mar. de 2024
Resposta de Von em 22 de abr. de 2024
Dear MichaelMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We would love to find out more about your visit so that we can make improvements wherever possible. If you have any constructive feedback to share, please do not hesitate to send your thoughts to: dutymanager_sydney@hilton.com. We genuinely value all your comments and will strive to improve our operation and service through it. We hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Graeme

Viagem com a família
The concierge asked if we would stay in a noisy room.He then offered us a free breakfast.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Von em 2 de abr. de 2024
Dear GraemeMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback is very important to us and will be shared with our operational leadership team for further review and action. Thanks again for your valuable input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - Boa

tony

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em mar. de 2024
Resposta de Von em 27 de mar. de 2024
Dear TonyMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate the positive feedback and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

randall

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was extremely clean with an outstanding team of employees
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Von em 25 de mar. de 2024
Dear RandallMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about our cleanliness and staff, and will certainly share your kind words with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

2/10 - Terrível

Li

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Von em 4 de abr. de 2024
Dear LiMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations on this visit but hope to have another opportunity to extend our hospitality to you in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Marisa

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Great weekend at an amazing place
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Von em 11 de mar. de 2024
Dear MarisaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and will certainly share your kind comments with our teams.Thanks again for the input, and we look forward to welcoming you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Thomas, Laguna Niguel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
5 start hotel with a very nice room and fantastic breakfast. Location is great. The only negative is the pool and spa which is actually operated by a local gym. The sauna and steam room and locker room were dirty. Nevertheless, overall the hotel is very good.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Von em 6 de mar. de 2024
Dear ThomasMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about the room and breakfast. Our sincere apologies, however, if we fell short of your expectations with regard to the pool and spa. Rest assured that your comments have been shared with the management for further review and attention.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

2/10 - Terrível

Nadine

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Von em 25 de mar. de 2024
Dear NadineMany thanks for taking the time to post a rating of your recent visit to Hilton Sydney.We do apologise for falling short of your expectations on this occasion and wonder what more we could have done to improve your guest experience. If you have the time, please do not hesitate to reach out to the hotel to provide any further feedback.Thanks again for your input, and we hope you will give us another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - Boa

Tomariguchi

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
シドニーの地理がわからずヒルトンホテルの名前で予約しましたが、意外に交通の便がよく(路面電車のQVBの真正面であったこと、タウンホール駅までも歩いてするだったこと)、おかげで滞在中は交通で困ることはありませんでした。
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Von em 27 de fev. de 2024
Dear TomariguchiMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about the location of the hotel and the convenience it offered you. Hopefully, we will have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

lia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service!
Hospedou-se por 10 diárias em fev. de 2024
Resposta de Von em 22 de fev. de 2024
Dear liaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive feedback, particularly about our service, was very much appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Margaret

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent Location! Friendly and Helpful Staff, Comfortable Beds.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Von em 22 de fev. de 2024
Dear MargaretMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive feedback about our location, staff and beds was very much appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Paul

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We only stayed 1 night, it was conveniently located and was more than expected. View from the 41st floor was a nice surprise.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Von em 12 de fev. de 2024
Dear PaulMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and will certainly share your kind comments with our teams. Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

SASAKI

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everyone at the hotel was very kind and nice. Thank you very much.! it was a great trip to Sydney! ホテルの皆さんとても親切で感じよかったです。いいシドニーの旅になりました。ありがとう!
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Von em 6 de fev. de 2024
Dear SASAKIMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about our teams, and look forward to welcoming you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - Boa

Zhanwei

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Von em 25 de mar. de 2024
Dear ZhanweiMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.It was pleasing to see that you were happy with most aspects of your stay, and we hope to have another opportunity to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

María

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was excellent
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Von em 2 de fev. de 2024
Dear MariaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your glowing feedback, which will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Chiajen, Renton

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location A lot of activities around
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Von em 31 de jan. de 2024
Dear ChiajenMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about our location, and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Rachel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Von em 31 de jan. de 2024
Dear RachelMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney. Your positive score was very much appreciated, and we hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Fernando

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location excellent
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Von em 30 de jan. de 2024
Dear FernandoMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to have another opportunity of welcoming you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Jeannie, Glenadale

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is an excellent place to stay in the Sydney CBD. I stayed 6 nights and had a grand time. Easy tram ride or walk to get to Circular Quay, botanical gardens, and art galleries. Close to Hyde Park for a daily morning stroll. Plenty of restaurants to choose a variety of meals.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Von em 30 de jan. de 2024
Dear JeannieMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your glowing feedback, particularly about our location, and will share your kind comments with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Yiu Fung

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Service and the cleanliness of the room are above standard. Had a comfortable stay.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Von em 30 de jan. de 2024
Dear Yiu FungMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive feedback, particularly about our service and cleanliness, was very much appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

4/10 - Insatisfatória

Andrea

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Air-conditioning did not work properly, kept reseting to 22.5c. No bed top sheet only had heavy duvet-comforter. Seemed cheap for the price.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Von em 30 de jan. de 2024
Dear AndreaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback is very important to us, and we do apologise for falling short of your expectations on this visit. Rest assured that your comments about the air conditioning have since been referred to our maintenance team for their investigation. Please also note that top sheets can be provided upon request.Thanks again for your input, and we hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

valérie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Von em 30 de jan. de 2024
Dear valerieMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to have another opportunity to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Darren

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was great location
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Von em 25 de jan. de 2024
Dear DarrenMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about our location, and hope to have another opportunity to welcome you back in the future.Thanks again for your input.Kind regardsAngela BlackExecutive Office

8/10 - Boa

MARIANNA

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff very pleasant and accomadating. Located close to our event venue and accessible to shopping. No hesitation in recommending.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Von em 22 de jan. de 2024
Dear MARIANNAMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive comments, particularly about our staff and location, were very much appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

4/10 - Insatisfatória

Nuunu Eli

Hospedou-se por 5 diárias em jan. de 2024
Resposta de Von em 22 de jan. de 2024
Dear Nuunu EliMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive rating and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Joseph V

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Von em 22 de jan. de 2024
Dear Joseph VMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive score and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Lyndel

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Von em 5 de fev. de 2024
Dear LyndelMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Andrew

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Usually lovely
Its always lovely a Hilton Stay but unfortunately this time after a flight from Hawaii-Auckland-Sydney we were shattered & looking forward to a sleep in. We were woken before 9am with drilling, hammering etc coming from the room above, it sounded like they were coming through the floor. We were very annoyed to be woken by this before 9am
Hospedou-se por 1 diária em jan. de 2024
Resposta de Von em 15 de jan. de 2024
Dear AndrewMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback is very important to us, and we do apologise for falling short of your expectations on this occasion, particularly concerning noise disturbance. Rest assured that your comments have been referred to our operational leadership team for their attention and actions.Thanks again for your input and hope you will give us another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 - Boa

Alex

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable and convenient
Room is small but comfortable, perfect for one or two person. This hotel is ideal for short stay in the middle of the city, close to transport and shops.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Von em 15 de jan. de 2024
Dear AlexMany thanks for taking the time to post a review of your recent stay at Hilton Sydney. We greatly appreciate your valuable feedback, particularly about the room and location, and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

ZIYU

Hospedou-se por 4 diárias em jan. de 2024
Resposta de Von em 15 de jan. de 2024
Dear ZIYUMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

6/10 - Ok

Frank

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Von em 9 de jan. de 2024
Dear FrankMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your feedback and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

6/10 - Ok

Clark

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Toilet and bathroom too small
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Von em 9 de jan. de 2024
Dear ClarkMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback, particularly about the size of the toilet and bathroom, is very important to us and has been shared with our leadership team for their further review.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Jacquie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Fantastic location. Heart of shopping precinct. Light rail to Circular Quay or sporting stadiums at front door. Central Station so close. It was perfect 👌
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Von em 9 de jan. de 2024
Dear JacquieMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your very positive feedback, which will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

2/10 - Terrível

TSZ WING

Hospedou-se por 1 diária em jan. de 2024
Resposta de Von em 9 de jan. de 2024
Dear TSZ WINGMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations on this visit but hope you will give us another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

6/10 - Ok

Ashish

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Overall, underwhelmed with my stay at such a famous hotel. The location is great and rooms are also ok but the service is quite ordinary with several reminders required for anything you need in your room even for things that you expect at any hotel such as housekeeping.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Von em 9 de jan. de 2024
Dear AshishMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations on this visit, particularly concerning service. Rest assured that this is not indicative of our usually very high standards of service and hospitality, however, your feedback has been shared with our operational leadership team for their review and attention.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 - Excelente

Colin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Weekend Getaway
A great location Bed very comfortable Easy access and central
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Von em 9 de jan. de 2024
Dear ColinMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about the bed, access and location, and will certainly share your kind comments and excellent rating with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office