Hi Maria,Thank you for your honest reply.What could we have done to make your stay better?Katrina

Thanks Jiaxu for the review.We hope to see you again soon.Katrina

Thank you for the review Emma, we agree it would be better with cooking facilities. At least there are heaps of places to eat around us and remember we always have yummy pizza and garlic bread for you to enjoy.We hope to see you again soon.Katrina.

Thank you for the review Peter.We hope to see you again.Katrina.

Thanks for the review Miria, glad you enjoyed it.

Hey Mayank, would love some tips on how we can better your next stay with us here at Granville Hotel, happy to chat. 9637 1424

Thanks Melissa, glad you enjoyed your visit. See you again soon.

Thanks for taking the time to leave a review Claudia, see you again soon.

Hi Murtuza, our advertisement shows that the rooms have shared facilities, for this reason the rooms are priced accordingly. Thank you

Thanks for taking the time to review us Allan, unfortunately - as communicated with you, the room you had booked was damaged by the guest prior and was not able to be re-sold to you. Again, our apologies for this occurrence which had adversely affected you.

Thanks for the review Deb, we'd love some feedback with how we can better your stay.

Thanks for leaving a review Ayesha. Our rooms are tended to daily by trained housekeepers. In regards to the tap, we have logged a service call with our plumber for this, thank you.

Thanks Momtina!We love when we receive reviews like this, it's like adding sprinkles to your ice cream!See you next time...

Thanks for taking the time to review us Adrian. Would love some feedback regarding how to better your stay.

Thanks for the review Maryanne. We have the wifi code aprinted to all room keys. Glad you enjoyed our facilities.

Thanks for the review Selina, glad you enjoyed your stay.

Thanks Campbell! Were quite chilled here at the venue, glad you enjoyed it!

Hi Suresh, Thanks for taking the time to review our venue. Whilst I appreciate you may have missed the room description, we ensure it is advised in the description. We also show our guests to their room, so we'd have been happy to discuss any changes / refunds if needed.

Thanks for the review Abdullah, we'd love some feedback with how we can better your stay.

Thanks for taking the time to review us David.As we had mentioned to all guests checking in that day we had changed our supplier of our linen and there was a delay with the delivery, we certainly did not expect to receive it at 11:45pm otherwise we would have relocated all of our guests had we know. Our apologies once again David, we have credited all guests a refund for their experience. RegardsShaun Patterson

Thanks Meric, glad you enjoyed your stay with us!

Great to hear you enjoyed our premises Tiny, we'd be happy to have you back any time!

Hi Shyam, Thanks for your review. I apologise that your stay was not what you expected. However, we do clean and deodorise our rooms daily. Shaun

Thanks for the review Karan. Glad you enjoyed your stay with us here at Granville Hotel

Hello Shreesha, thanks for taking the time to review us. It is unfortunate some people do not have the decency to leave bathrooms the way they would expect them. We have noted this and are increasing our bathroom inspections.

Hi Abinesh. My apologies your stay was not as you expected. They are mens toilets, but ass they also contain the laundry we do at times, have ladies in there for a short time whilst they do their laundry.

Hi Tien, Thanks for you review. our linen is 100% clean and fresh, serviced daily by housekeeping. Would have been happy to change your linen had you requested to do so. Shaun

Hello Bruce, thank you for taking the time to leave some feedback. As we have only just reopened, we have had a few teething issues, specifically those you have identified. Whilst I do apologise for these inconveniences, I can assure you that they were rectified yesterday afternoon by our maintenance team. Regards Shaun Patterson