8/10
The hotel sits up above Swanage bay with a beautiful view out to sea. We had a room with a balcony. The room was quite small, but on arrival very clean. There was no fridge or worrying no safe. We stayed for two days at a cost of £536. Yes a little steep but i was expecting great things. On our return we found our room in the same state as we left it. Bed not made dirty cups and toiletries not replaced. On questioning this at the reception, we were told that you have to request your room to be cleaned. I have never heard of such a thing. Apparently we should have been informed of this on arrival, which we were not as there is no way i would have refused it. On the whole a very disappointing stay,certainly not what we expected. I have stayed in many hotels mainly abroad but have never experienced this policy.
michael
Hospedou-se por 2 diƔrias em jul. de 2025