Hotéis em Sungala, 05

"4night stay and regret choosing the hotel. Room was dirty for the 4 days, not once cleaned properly. Wifi is non existent! Noisy room and poorly equipped. The staff were of no help at all whilst there, everything seems like a pain for them and they simply just didn’t want you there. The room is not what a superior queen looked like online. Hotels.com should remove from their stay list."

"Our request to check in early was not approved. This caused an inconvenience as we had requested this well before check in. And we were assinged a room where the safe was not working. This caused us even more inconvenience."

"The room was very clean and staff were helpful and excelent"

"Staff not friendly. Room there was no hand face towels, buggy service is good but get in and out from buggy bit difficult for disabled people. "

"初めてのスレンバン滞在でした。 ショッピングモール直結は、とても良いです。 急な雷雨なども問題になりません。 飲食店もモール内及び外にも飲食店が多数あり充実しています。 部屋の印象ですが、施設が古いため暗い印象です。 また、お湯が出ないため、モール内のSPAを利用しました。 早朝のフライトを控えていたので、寝るだけなら充分です。早朝のチェックアウトも問題なくでき、ロビー内でgrabの到着を待って空港に行きました。 朝食付きだったのですが、利用しないで出発したので朝食が気になりました。"

"Lovely clean room, bathroom well laid out and very clean. Bedding, sheets, duvet fresh and clean. AC fabulous. Water cooler (hot and cold) on each floor. Ironing facilities available. Staff were helpful and very friendly. I have had a really nice stay."

"Staff front office girl Suriya was very helpful girl excellent. Good breakfast "

"Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. "

"The condo has a stunning ocean view, one of the best you can imagine. The apartent is very clean and cosy. During the work days, the beach and the pool are nearly empty. "

"Gostamos muito, ficamos por 4 dias; o hotel e muito bonito,limpo, atendimento muito bom. Infelizmente a praia nao e tao bonita, mas as criancas adoraram os entreterimentos disponiveis na praia [ha cama elastica, mini-golfe, piscina, que e diferente da do hotel]; a grande maioria dos hospedes nao respeitam as filas. A localizacao nao e de facil acesso, sera necessario usar o servico de taxi ou alugar um carro."

"The room is no good"

"The room is clean and new. Environment also very good. Outside is already beach perfect for my children to play sea and sand together. "

"Near to beach other . Swiming pool ok. Other then. That nothing"

"Reached after the usual check in time. Thank you to staff for passing me the keys still. I like the firm pillows too, room is nice and clean Only downside is nil lift, we had to walk the stairs without our large luggages "