4/10 - Insatisfatória
loana a.
7 de jul. de 2025
Pontos negativos: Limpeza
Needs deep cleaning and maintenance
We booked this property months in advance and added two extra nights because of a situation and no other options were available. It was not cleaned properly—floors felt dirty, bathroom had stains and foot marks, cabinets and knobs were dirty, and thick dust was present on fans and surfaces. AC vents were filthy, and no mop was provided to clean. The dock cleats were loose, bumpers were missing, and we had to tie our boat to a concrete table. Outdoor lights didn’t work, power outlets on the terrace were loose and unsafe, dryer took long to dry, dirty oven, no hot water at washer. Towels provided were old and stained—brought my own. I sent the host photo evidence, and her response was dismissive, she called me “nitpicky.” She claimed she would’ve sent a housekeeper, but I didn’t come here to supervise cleaning during my vacation—I expected the home to be ready and clean. Bed sheets clean and bed comfortably. Good location. Host response : Well, isn’t that why you came to go boating and I think you’re being very nitpicky but go ahead leave me whatever review and remember I will leave you a review as well. I was very accommodating to give you a very reduced rate to come a day early with your boat and also to let you stay another night. You never complained to me once while you were there, I would’ve had my housekeeper come over and address any of your concerns.
loana a.
Hospedou-se por 8 diárias em jun. de 2025