Chalés em Sulzberg, 8

"We arrived at 10 pm to do the self check-in, but the machine showed an error and would not give us the room key. We tried several times, and after the fifth or sixth attempt, without a phone line to make a phone call, we had to get a line late at night and in the cold to call the chalet team. The staff member promptly helped us, and we got the key. Up to that point, everything was fine. The chalet was beautiful and modern, but it had problems such as a clogged shower drain and organic waste...

"Awful communication from the host and whoever is on their team. They were rude and unhelpful. The room was not fully clean. All silverware was dirty and sticky. The room also had a thermostat that could not be adjusted so it was 27° inside and too uncomfortable to get good rest. Never again!"

"Pros: Wir haben die Räumlichkeiten sehr genossen!"