2/10 - Terrível
Pedro Ernesto
18 de nov. de 2024
Absurdly expensive considering what is offered
We payed a small fortune to stay 2 days in this hotel in November.
The check in is at 4pm and the check out is at 11am. There were no breakfast included.
There is a 35$ fee per day for valet parking. Otherwise you have to self-park in a place very far away from your room. For me it was like 10 minutes walking.
The structure of the resort is huge. But the only difference for us in that matter was that we had to walk like half a mile to arrive at our room, because everything was closed during the off season.
We were aware that it was off season. But still there was absolutely nothing to do in the hotel. No activities whatsoever were offered by the resort included in the almost 400 dollar price you pay per night.
It was my birthday during our stay. I told the attendant the moment we checked in hoping to get something special but nothing was arranged.
There is a 45$ dollar fee per day for the amenities and activities supposedly offered by the hotel.
When checking out we told the attendant we thought we shouldn’t pay this fee while we weren’t able to enjoy the resort facilities at all. She told us this fee was charged for the the availability of the pool, the gym and for complimentary coffee, among other things that were out of order.
So we still had to pay this extra 95$ with taxes for absolutely nothing.
It was probably the most frustrating situation I ever passed regarding a hotel. Especially considering the very expensive price we payed.
Pedro Ernesto
Hospedou-se por 2 diárias em nov.. de 2024
