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Avaliações de American Inn

2 out of 5
American Inn
550 West Charter Way, Stockton, CA

Avaliações

4,8
Nota 10 - Excelente. 9 de 100 avaliações" "
Nota 8 - Boa. 17 de 100 avaliações" "
Nota 6 - Ok. 15 de 100 avaliações" "
Nota 4 - Insatisfatória. 16 de 100 avaliações" "
Nota 2 - Terrível. 43 de 100 avaliações" "

5,4/10

Limpeza

5,4/10

Serviço e funcionários

3,2/10

Comodidades

4,6/10

Condições e instalações da propriedade

4,0/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

William

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Kept telling me to pay again and kept harassing me for 20 buks 20 buks. Staff are very unknowledgeable and very rude
Hospedou-se por 1 diária em set. de 2022

2/10 - Terrível

Veronica

Hospedou-se por 1 diária em set. de 2022

2/10 - Terrível

Onajite

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel scam
There was no room for the reservation number so I was scammed by hotels.com because American inn said they don’t do business with hotels.com
Hospedou-se por 1 diária em set. de 2021

2/10 - Terrível

David

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2021

4/10 - Insatisfatória

Viajante verificado

Hospedou-se por 3 diárias em jun. de 2021

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I didn’t like it, when we first got there it was super hot the ac was not on and it was like 100 degrees. The shower was dirty and the room looked like they don’t clean it good. The restroom door was broken it didn’t close. I won’t go there again.
Hospedou-se por 1 diária em jun. de 2021

10/10 - Excelente

Leah

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Always come back here
These guys are very nice and understanding
Hospedou-se por 1 diária em jun. de 2021

8/10 - Boa

Jose

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Needs more cleaning
Went back to the same hotel due to complications. I was given the same room. Room had some dirty parts but i let it go the first time but looks like they just clean the parts i got dirty and let the room just the same...
Hospedou-se por 1 diária em dez.. de 2020

10/10 - Excelente

Gregorio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay very comfy and huge room
Hospedou-se por 1 diária em nov. de 2020

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários e conforto do quarto
It was ok... The carpet was really stained and there was alot of noise from other guests
Hospedou-se por 1 diária em ago. de 2020

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em ago. de 2020

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Disgusting!!
Disgusting, one of the worst places we ever stayed in ! Roaches in room , dirty, customer service from hell , rude , room key card locked us out every time , homeless transients outside of the place , unsafe - nothing good to say , sleep in your car you better off !!! This place should be closed down !!
Hospedou-se por 3 diárias em ago. de 2020

2/10 - Terrível

Roth

Hospedou-se por 1 diária em jul. de 2020

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Comodidades
Hospedou-se por 1 diária em mai. de 2020

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very clean and worth it !
Such a clean and great stay didn’t expect it to be a very nice room highly recommend!
Hospedou-se por 1 diária em abr. de 2020

10/10 - Excelente

Giesha

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Its ok to stay
It was pretty comfortable. The maids are rude.
Hospedou-se por 1 diária em dez.. de 2019

2/10 - Terrível

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Poor no towels room are poor not going there anymore
Hospedou-se por 1 diária em mar. de 2020

2/10 - Terrível

Viajante verificado

Hospedou-se por 1 diária em mar. de 2020

6/10 - Ok

Giesha

Bed bug infest
My stay was ok the cleaning people are not comforting. I had bed bugs. I felt unsafe too.
Hospedou-se por 1 diária em fev. de 2020

2/10 - Terrível

Rogelio

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2019

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Random $20 CASH ONLY deposit upon check in. Never seen anything like it before. Sketchy area sketchy people around most of the evening. I guess I shouldn't expect too much, but spend the extra $10 for a Motel 6
Hospedou-se por 1 diária em out. de 2019

2/10 - Terrível

Viajante verificado

Hospedou-se por 1 diária em set. de 2019

4/10 - Insatisfatória

Weslarian

Viagem de negócios
Pontos negativos: Condições e instalações da propriedade
The place was bad with people smoking crack in the stairwell everyday.
Hospedou-se por 1 diária em ago. de 2019

6/10 - Ok

Weslarian

Viagem de negócios
Pontos positivos: Conforto do quarto
Hospedou-se por 1 diária em set. de 2019

2/10 - Terrível

Viajante verificado

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
First of all the lobby was closed we had to do business through a window like a teller. Then the first room the air conditioner didn’t work while it was 100° the second room the TV didn’t work but the air work it was dirty the sheets had cigarette holes several the bathroom towel rack was falling off a terrible odor in the bathroom noises outside the entire night. And someone knocked on our door at 11 PM it was just a bad experience after 50 years of going to hotels
Hospedou-se por 1 diária em ago. de 2019

2/10 - Terrível

angela

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nightmare on Charter Way
This place is unexceptable and should not be an option on hotels.com and have the nerve to charge almost 100.00 a night! That is not fair and the pics they have on the site are no way near it's actual condition!! If I figure out how to upload these actual photos I will post them as well.
Hospedou-se por 1 diária em ago. de 2019

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
I liked the size but hated the homeless sleeping i had to step over to get to my room
Hospedou-se por 2 diárias em ago. de 2019

2/10 - Terrível

Michael

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Cheap but not worth it.
Avoid this hotel, there are homeless people EVERYWHERE, the place is run down and dirty. This is know to locals as the place to get prostitutes. Do yourself a favor and avoid staying in Stockton all together.
Hospedou-se por 5 diárias em ago. de 2019

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Where to start! I showed up at the bullet proof glass window in the office to check in and their credit card machine wasn't working. The hotel wanted cash. I didn't happen to have $200+ on me. Thank goodness I chose to pay through Expedia. Nevertheless, the hotel still demanded $20 for a single, plastic, room key card, that only worked the first time I used it. Had to get another. The long list of hotel rules posted at the front door starts with No Prostitution and No Drugs. I was given no directions to my room and wandered around the complex trying to find it. Once found, I opened the door only to see the room hadn't been cleaned since the last guest. Back to the office for another room. There were pieces of clothing in the stairwell, and the stairwell smelled of urine. On my second day, there were different pieces of clothing in the stairwell. Getting undressed there seems to be a regular event. I stepped out of the shower (filthy shower curtain) to a graying, threadbare towel, only to find no hair dryer--and this only 40 minutes before I had to give a major presentation. One of the reasons I selected this hotel was because it had a refrigerator in the room. It didn't work! Throw in a sticky floor, a noisy heater, and a crummy neighborhood and you get the full picture. I'm no travel princess--I've stayed in 3rd rate places all around the world--but this was a new low for a U.S. hotel.
Hospedou-se por 2 diárias em fev. de 2019

2/10 - Terrível

Viajante verificado

Hospedou-se por 2 diárias em fev. de 2019

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2018

2/10 - Terrível

Kimberly, reno, nv

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We were trying to check in at 6 pm Lobby was all locked up and a small window to check 3 parties in Outside were many people hanging around no wonder their lobby was locked up We felt very uncomfortable and did not stay there We called the phone number listed on their hotel information and it went to a private home I called the fax number listed on the same sheet and then the hotel answered I told them we did not want to stay there and they said they couldn't cancel our reservation and they told me to call Expedia to cancel I explained to Expedia about the situation and he called the hotel direct and when he returned to our conversation he said the manager would not be in until 8/23/18 I have been a customer for several years and have never felt threatened or unsafe in all my hotel stays I am going to fight our room charge even thought I didn't pay at the hotel as confirmed and we could not stay in an unsafe enviroment
Hospedou-se por 1 diária em ago. de 2018

2/10 - Terrível

Anthony

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
NEVER AGAIN. THEY SHOULD PAY US FOR RENTING.
TERRIBLE..ROACHES EVERYWHERE. IF U DO BOOK GET NONE SMOKING WITH NO CARPET. U STILL R GOING TO HAVE ROACHES IN AND ON REFRIGERATOR ROACHES RACING U TO UR DOOR NO ICE UGH..SAVE MONEY THEY R RUDE ITS A MOM N POP HOTEL. TALK TO SON HE MITE BE ABLE TO HOOK U UP IN ONE ALRIGHT ROOM. I HAD A MOVIE BUT CAN ONLY DOWNLOAD PICS SORRY
Hospedou-se por 1 diária em jun. de 2017

8/10 - Boa

Deon

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2017

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2017

2/10 - Terrível

Lyn, Stockton

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
American Inn
The worst place I have ever stayed. Management rude. $20. 00 required for the key. Motel it's self is ok but carpet badly stained. The place was full, fight both sides of our room. Lots of permanent residence. NO breakfast as advertised ( full breakfast) I felt unsafe. Be wise read all reviews I didn't. Never stay in this area.
Hospedou-se por 1 diária em jun. de 2017

2/10 - Terrível

Gary

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Drop this place!!!
This was hands down the WORST hotel in the 25 yrs I have been renting hotel rooms. The rooms are absolutely filthy, customer service is horrid!

8/10 - Boa

Mikaela

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
No free breakfast or free wifi.
Nice updated rooms. But it does say it comes with breakfast and everything for breakfast is out in front office but I was informed they are under NEW MANAGMENT AND NO LONGER OFFER BREAKFAST OR FREE WIFI.

6/10 - Ok

Jose R.

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários
Weekend stay
The room was clean, the bed comfortable. No problem whatsoever with the room. The only problem I found was in the morning when I went to have breakfast and I asked for a glass of water the employee that was there told me he did not have water and the only excuse he gave me was that he was the new manager. Well for a new manager he is not managing the place well.

2/10 - Terrível

BOB, SEATTLE

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
BAD LOCATION UNCLEAN AND UNFRIENDLY
WE FOUND THIS LOCATION TO HAVE A HOSTILE MANAGEMENT TEAM,,, HOMELESS DRUG USERS IN THE PARKING AREA AND FILTHY DIRTY LINEN AND ROOM...EXPEDIA DID NOT PROVIDE ADEQUATE SOLUTIONS TO THE ISSUES...EXPEDIA DID NOT MITIGATE OUR DILEMMA...

8/10 - Boa

Smokey123456789

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Fantastic Staff - nice clean motel - rooms recently remodeled
The motel is located in a struggling city, and the local neighborhood is a bit rough on the edges, however, the motel is nice and clean! The rooms are relatively new.. The staff is great, and the locals around the area are super friendly. There are restaurants and a couple small grocery stores all within walking distance. There are homeless and beggars in the neighborhood, but all were friendly and respectful to me, I never felt threatened. If you need a place to stay in Stockton I would recommend this hotel as a clean, safe and cost effective place to stay....

8/10 - Boa

soso

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice people, front office staff are very helpfull.

8/10 - Boa

Kelly M.

Pontos positivos: Limpeza e conforto do quarto
Family trip
The hotel was really newly remodeled like it was mentioned. Hotel was really nice. I only found a spider in the room no roaches, I was able to kind of deal with that.

2/10 - Terrível

Teresa , Salem, OR

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
False Advertising
I did my research before booking and decided on this place because it had ask the requirements I was looking for at a reasonable rate ... However ... many things were NOT as advertised. 1. The pool was shut down by the city so we could not use it. (After traveling over 9 hours in 100+ degree temperatures to get there, my 10 year old was NOT happy ... And he wasn't the only one! ) 2. Our room may have been cleaned before we arrived, but there was only 1 towel in the bathroom. When we asked for more, the manager argued with us and said they always put two in the bathroom. After arguing with us, he literally came to our room to look in the bathroom and see if we were telling the truth. Then he didn't want to give us 4 towels - even though we were booked accurately as a party of 4. 3. When we got there, the A/C wasn't on in the room, and it was about 95 degrees INSIDE the room. 4. The "breakfast" was a joke. Cold cereal and bread ... I will never stay here again, and furthermore, will think twice (at least ) before starting at ANY Days Inn.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Nice and peaceful
The staff were absolutely wonderful with their warm hospitality; there's stores for just about anything you can think of nearby; peaceful. If I had to say one bad thing about my stay is the room access. The door to the room had issues reading the key that was given to me. It was 2am and I had to call the front desk; even though I woke up the guy that worked there out of a dead sleep, he wasn't bothered or irritated.

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Conforto do quarto
Pontos negativos: Serviço e funcionários
no i won't recommend this hotel to a friend er3e23e defedre3e32e23e

6/10 - Ok

Viajante verificado

Pontos negativos: Serviço e funcionários
Not bad
The manager is crazy! He was almost abusing me for using Hotels.com to book the hotel saying something about having to pay commission. The hotel was nice, got a nice queen bed. We were comfy. Nice clean towels, coffee machine and hair dryer actually works in this hotel, for a change.

6/10 - Ok

Glenn

Pontos negativos: Condições e instalações da propriedade

4/10 - Insatisfatória

mgv, LA

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Rude staff
Stopped on my way to Sacramento. I ask the staff for a room they said they didn't have any. I went on line and booked a room at the same hotel. I checked in and I asked the lady why she was not renting the room, she didn't reply. The hotel was half empty. The room was not clean and the furniture was ruined.