Hotéis com SPA em St. Thomas e St. John

"Paid for an ocean view and received a marina view which is partial. I was given a key and someone's had their things in the room. Went back and was given a room 2 doors down ,Still not an ocean view& Was told the hotel was booked for the night and I could be moved by 2pm next day. The next day I was moved to the seacliff tower ,over the pool and the room smelled like spilled coffee in the restroom, dirty towels, long strands of hair on the floor. We didn't get any new towels nor did...

"Minha experiência de check-in neste hotel foi extremamente decepcionante e muito aquém do padrão esperado de um Ritz-Carlton. Chegamos ao hotel por volta das 10h30 da manhã e, desde o início, o atendimento foi desorganizado e pouco acolhedor. Não havia ninguém para auxiliar com as malas, e a comunicação da equipe foi falha durante todo o processo. Apesar de termos uma reserva regular de uma diária , ficamos sem acesso ao quarto até aproximadamente 19h, sem explicações claras ou qualquer...

"Incredible experience all around!"

"We spent 7 days at the Saint. It was so relaxing. There are several small pools to hang out in. The main pool has a bar and a great view. We had Sunday brunch there and it was yummy, especially the mimosa with fresh squeezed juice. The staff was great too. Very helpful and informative."