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Avaliações de Sandals Grande Antigua - ALL INCLUSIVE Couples Only

5 out of 5
Sandals Grande Antigua - ALL INCLUSIVE Couples Only
Dickinson Bay, St. John's, Antigua

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 208 de 391 avaliações" "
Nota 8 - Boa. 108 de 391 avaliações" "
Nota 6 - Ok. 38 de 391 avaliações" "
Nota 4 - Insatisfatória. 18 de 391 avaliações" "
Nota 2 - Terrível. 19 de 391 avaliações" "

8,8/10

Limpeza

8,6/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

sylvia, sao paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Resort super agradavel!!
Hotel otimo, super bonito, agradavel, serviço muito bom, apenas a comida é que deixa um pouco a desejar!!

10/10 - Excelente

fabio, Rio de Janeiro

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Top dos top
Hotel top. Porém, não está muito preparado para receber viajantes que não americanos ou canadenses. Hotel com comida top, praia linda, quarto excelente... Único porém é que não tem funcionário que fale outra língua sem ser inglês e internet não funciona em toda extensão do hotel e Sushiman Nathanael não é simpático nem cordial.

10/10 - Excelente

Collette

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property went beyond our expectations! This was our first stay at any Sandals. We had a five day stay. We decided we needed just to relax. We did just that. The staff were very friendly and helpful. The property and the rooms were kept immaculate. The choice of restaurants were excellent. The pool and beach were beautiful ❤️
Hospedou-se por 5 diárias em mai. de 2024
Resposta de HP em 22 de mai. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Richard

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything about the trip was great . Only negative is in some restaurants the service was very slow
Hospedou-se por 4 diárias em abr. de 2024
Resposta de HP em 30 de abr. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Ishmael, Ft. Lauderdale

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing! Top quality.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de HP em 10 de abr. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Daiva Lugauskaite

We had the best time in Antigua in this Sandals resort! Beautiful beach, very attentive resort staff, excellent food choices and the many restaurants to chose from!
Hospedou-se por 5 diárias em abr. de 2024
Resposta de HP em 10 de abr. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Gorgeous work great staff
Hospedou-se por 5 diárias em mar. de 2024
Resposta de HP em 10 de abr. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 - Terrível

Stella

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Resposta de HP em 7 de fev. de 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The resort was excellent and our stay was very enjoyable. However because of the size of the resort, getting around was a challenge for me because I have a back injury. It would have been helpful to have access to a golf cart or a motorized wheelchair to get around.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Sara em 30 de jan. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Mellessia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were excellent and always willing to help. When we were lost on the grounds one staff member walked us to our destination vs just pointing us in the direction
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Sara em 30 de jan. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - Boa

Michael Edwin

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The grounds are beautiful. The beach is nice.
Resposta de HP em 22 de jan. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

8/10 - Boa

Farzad, Encino

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Every thing was good. There were a couple of staff, Dewey and Natasia at Pizzeria that went beyond the call of duty.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de HP em 17 de jan. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

James Robert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 9 diárias em dez. de 2023
Resposta de HP em 17 de jan. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Steve, Middletown

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em jan. de 2024
Resposta de HP em 12 de jan. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Stacey

Hospedou-se por 5 diárias em jan. de 2024
Resposta de Sara em 30 de jan. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Luaay

Hospedou-se por 4 diárias em jan. de 2024
Resposta de HP em 9 de jan. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 - Terrível

Tim

Hospedou-se por 6 diárias em dez. de 2023
Resposta de HP em 9 de jan. de 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 - Excelente

Whitney

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de HP em 9 de jan. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 - Ok

Nicole C

Hospedou-se por 4 diárias em dez. de 2023
Resposta de HP em 9 de jan. de 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 - Ok

William Joseph

Resposta de HP em 13 de fev. de 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - Excelente

Linette

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sandals food and service was worth staying. We have stayed at different resorts and nothing compares to Sandals food. I would stay at a Sandals resort again.
Resposta de HP em 7 de fev. de 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

SANJAY

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful location on the beach. Lits of fun using kayak abd sail biat etc. Good entertainment but riom for improvement fir a five star property. Overall very good.
Hospedou-se por 7 diárias em nov.. de 2023
Resposta de Sara em 1 de dez. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Maria

Viagem com a família
Pontos positivos: Limpeza e comodidades
Very convenient
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de HP em 21 de nov. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - Boa

jeffrey

Hospedou-se por 5 diárias em out. de 2023
Resposta de HP em 7 de nov. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 - Ok

Ervin

Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Great beach good resort. The staff not so good. Very moody people . In every place we went especially the front desk we feelt like they dont want us there. I dont understand if you dont like to work in hospitality than dont work. I thought Sandals supposed to be a great place for vacation but the truth im very disappointed.
Hospedou-se por 4 diárias em out. de 2023
Resposta de HP em 10 de out. de 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 - Excelente

Chantel

Hospedou-se por 4 diárias em out. de 2023
Resposta de HP em 31 de out. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 - Ok

Ervin

First day the room was not cleaned or change towels. Service in the beach was very good and the bar as well. Front desk was not friendly or meet our needs. Our flight was at 5 and the check out at 11 no late check out whatsoever. They say you have to go to the Mediterranean side to change and come back again to the Caribbean side for the car. We had to walk all round with suitcases. But overall was ok.
Hospedou-se por 4 diárias em out. de 2023
Resposta de HP em 10 de out. de 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - Excelente

James

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good 👍
Hospedou-se por 4 diárias em set. de 2023
Resposta de Sara em 26 de set. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Samantha

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pros/Cons (a real review):
Pros: - beautiful beach with amazing shells and sea glass - free scuba diving for certified divers (it was awesome!) all gear is included, too, besides a wetsuit - amazing food at all locations (so many options) - free shuttle to and from the airport - use of Departure Lounge (showers/hair dryers/soap/towels/etc. all provided here if you have a late flight- it was absolutely amazing, so we were able to enjoy our day and get cleaned up before leaving) - grounds/landscaping was beautiful - room was very spacious and comfortable (the double vanity was amazing) - included watersports were so fun (we took out the Hobie quite a few times) - Adults-only - Top-shelf liquor - Lots of different pools with fun activities in the main pool all day - nightly entertainment - not crowded at all, which was amazing - friendly workers - Samson and Delilah (their resident parrots were adorable in the main lobby) Cons: - Food service to your room ended too early at 10:00 (we wish it went until midnight) - Room keys weren't wristbands like a lot of other resorts we've stayed at. We prefer not carrying the key around with us. Wristbands make it easier. Tips: - We liked staying at the Mediterranean side better. It's of course a personal preference, but it was right at the main pool. - Order a Hummingbird and Cool Runnings Our trip was absolutely amazing! We highly recommend going to Sandals Antigua. It is totally worth the money!!
Hospedou-se por 6 diárias em ago. de 2023
Resposta de HP em 19 de set. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - Boa

Gary Ganesh, San Fernando

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Macaws at the check in area needs a bigger aviary as it’s to small for two large Macaws. They are also not fed timely and water is not changed or topped up! When events are being held in that area, the Macaws should be moved to another location, the loud entertainment would have the birds stressed.
Hospedou-se por 3 diárias em set. de 2023
Resposta de HP em 12 de set. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - Boa

Juan Dejesus

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Bed was very uncomfortable . Staff were very polite and friendly
Hospedou-se por 8 diárias em ago. de 2023
Resposta de HP em 5 de set. de 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - Excelente

Jeannie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked everything about the property. I do think the breakfast places should be open at 7am. (early risers) I was all so thinking about maybe a miniature golf on your property. My suggestion- I would like more of a dancing place with mix music for older couples and younger couples. I think you should put in fans at some of the eating places, it was very hot couldn't enjoy the food as much.
Hospedou-se por 6 diárias em ago. de 2023
Resposta de HP em 31 de ago. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - Boa

Kernisha

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 3 diárias em ago. de 2023
Resposta de sara em 21 de ago. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 - Insatisfatória

Marisa

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Sandals resort was just fine, the reason I gave it an overall rating of only 2 stars is for my Expedia experience…our room reservations were wrong, we were two couples traveling together and our rooms were supposed to be side by side in one of the little cottages but when we arrived our room was in one of the cottages and our companion’s room was in whole different building/location. Needless to say we were not happy about this and although the Sandal’s team were not responsible since we booked through Expedia they did make it right and upgraded us to be next to our friends free of additional cost. Sandals stepped up when Expedia failed. Will definitely book through a hotel’s website directly rather than Expedia from now on!
Hospedou-se por 7 diárias em jul. de 2023
Resposta de HP em 7 de ago. de 2023
Hello,Please note that this is exclusively regarding your stay with the resort but thank you for this information. We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Justin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great people and beaches.
Hospedou-se por 5 diárias em jul. de 2023
Resposta de HP em 7 de ago. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Edwin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a fabulous time. Everything was perfect, the room, food, drinks, entertainment and service were great!
Hospedou-se por 5 diárias em jul. de 2023
Resposta de HP em 31 de jul. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Erica Leigh

Hospedou-se por 4 diárias em jul. de 2023
Resposta de HP em 16 de ago. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Matt

Hospedou-se por 7 diárias em jul. de 2023
Resposta de HP em 16 de ago. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 - Ok

Chantel

Viagem a dois
This Sandals resort has certainly seen better days. We stayed on the Mediterranean side on the 3rd floor. The room was adequate. The air conditioner leaked, the refrigerator was noisy, there was mold visible in the shower, broken ornate piece missing from the mirror. What we really liked was the included shuttle service and amenities. We sailed and snorkled which was great to not have to pay additional fees to enjoy these experiences.
Hospedou-se por 6 diárias em jul. de 2023
Resposta de Sara em 22 de jul. de 2023
Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 - Excelente

Amanda

Viagem em grupo
Pontos positivos: Serviço e funcionários
This resort was so beautiful and peaceful. Perfect for a getaway. I had such an amazing time and everyone was so nice and accommodating. The room service was fast and the dining options were wonderful. The food was delicious including the buffet. I definitely will be returning!
Hospedou-se por 6 diárias em jul. de 2023
Resposta de HP em 17 de jul. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 - Ok

Johanna, CORAL SPRINGS

Viagem com a família
Towels smell damp and moldy making your skin smell the same. Not completely all inclusive, if you’re not in a certain area you don’t receive all privileges, like for example room service, we called room service and they said that our building belonged to the tier that does not receive room service
Hospedou-se por 4 diárias em jul. de 2023
Resposta de HP em 12 de jul. de 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 - Boa

George

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Staff is great, resort is dated and could use some renovation. Room didn’t have a alarm clock/ radio or TV guide. My only major complaint is expedia has room service list as limited. I assumed this is limited hours or menu, it’s limited rooms.
Hospedou-se por 7 diárias em jun. de 2023
Resposta de HP em 11 de jul. de 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 - Boa

Gabriella

Hospedou-se por 4 diárias em jul. de 2023
Resposta de HP em 31 de jul. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - Boa

Tracey

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
The decor needs a revamp upon a closer look. The staff was excellent. The candlelight beach dinner was very romantic if you can stand the sand flies. But wirh that being said we would definitely visit another Sandals resort in the future.
Hospedou-se por 4 diárias em jun. de 2023
Resposta de HP em 6 de jul. de 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - Excelente

Claudette

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful scenery- beaches, pools
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Sara em 28 de jun. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Jadranka

Hospedou-se por 7 diárias em jun. de 2023
Resposta de HP em 11 de jul. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Eugene

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff in French restaurant took 2 hours bring dinner and brought wrong thing and manager said sorry that’s all we have without any good excuse and kitchen was closed for desert because they took so long to bring wrong think
Hospedou-se por 8 diárias em jun. de 2023
Resposta de HP em 20 de jun. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Cornelia, Middle Village

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great property with a very beautiful beaches, good food and top shelf drinks.The rooms are old and dated but clean, the housekeeping are excellent.The massage we had was not worthy it for the money we paid. We had a great vacation !
Hospedou-se por 7 diárias em jun. de 2023
Resposta de HP em 20 de jun. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Excelente

Maria

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful beach and resort
Hospedou-se por 7 diárias em mai. de 2023
Resposta de HP em 1 de jun. de 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 - Ok

Rafael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mai. de 2023
Resposta de HP em 22 de mai. de 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards