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Avaliações de Radisson Blu Waterfront Hotel, Jersey

4 out of 5
Radisson Blu Waterfront Hotel, Jersey
Rue de l'Etau, St. Helier, Jersey

Avaliações

8,6

Excelente

Nota 10 - Excelente. 508 de 1001 avaliações" "
Nota 8 - Boa. 342 de 1001 avaliações" "
Nota 6 - Ok. 97 de 1001 avaliações" "
Nota 4 - Insatisfatória. 42 de 1001 avaliações" "
Nota 2 - Terrível. 12 de 1001 avaliações" "

9,0/10

Limpeza

8,6/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

NELIA, Portugal

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Poderia ser um hotel excelente
A suite tem uma vista espetacular. Pequeno almoço fraco e repetitivo. Falta de cuidado na higiene do quarto, não limpavam o pó e as camas ficavam sempre muito mal feitas.

10/10 - Excelente

Ian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The location on the waterfront was stunning with the seaview room giving us superb views which constantly changed with the tide. Every member of staff we encountered was great --friendly and helpful
Hospedou-se por 5 diárias em mai. de 2024

8/10 - Boa

Charles

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location
Hospedou-se por 4 diárias em abr. de 2024

8/10 - Boa

Anthony

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff friendly and helpful
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Radisson Blu Team em 21 de abr. de 2024
Thank you, Anthony, for a brilliant feedback. We will be glad to welcome you in our hotel in the nearest future!

8/10 - Boa

Ian

Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Sharon

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We had a lovely stay at the Radisson. Have to mention the friendly and professional staff. Especially Miguel who was ‘amazing’.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Radisson Blu Team em 31 de mar. de 2024
Thank you for taking the time to leave such a lovely review of your recent stay at the Radisson Blu. We are delighted to hear that you had a lovely experience and that our staff, particularly Miguel, left a lasting impression on you. We hope to have the pleasure of welcoming you back to the Radisson in the near future, where we will strive to exceed your expectations once again. Thank you for choosing to stay with us and for sharing your positive experience with others.

8/10 - Boa

Christopher

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Radisson Blu Team em 21 de abr. de 2024
Thank you, Christopher, for a great score!

10/10 - Excelente

Jørn Skule

Hospedou-se por 1 diária em fev. de 2024
Resposta de Radisson Team em 24 de fev. de 2024
Thank you for your 10 out of 10 score. Hopefully see you again soon!

10/10 - Excelente

Helen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Radisson Team em 13 de fev. de 2024
Thank you Helen for you 10 out of 10 score.

8/10 - Boa

GOBIND

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice property. Went off season so dont know what its like when it is busy but we had a lovely stay. Nice Breakfast.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Radisson Team em 30 de jan. de 2024
Thank you for your review! We are delighted to read, that you have enjoyed your stay with us.

10/10 - Excelente

Michael

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Highly recommended
Good quality hotel with great service. Centrally located with good views over the harbour. Hotel arranged two adjoining rooms and two complimentary bottles of wine for silver membership. Highly recommended.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Radisson Team em 30 de jan. de 2024
Thank you for your review! We are delighted to read, that you have enjoyed your stay with us.

4/10 - Insatisfatória

Andrew

Viagem de negócios
Disturbing events
Looking forward to a two night stay, pleasant check in, bar and restaurant staff excellent. Rooms quite average although a little tired in places. During night one was awoken a 03-00 by a very loud shrill alarm, assumed it was a fire alarm. Upon establishing this was not the case, it was eventually traced to a small inconspicuous box just above the skirting below the air-conditioning controls. Called reception, a member of staff called with advice to evacuate the room asap, and a key for an alternative room to use for the remainder of the night. I returned in the morning to retrieve my things; the alarm was still ringing and could be heard some distance away, I would guess that is part of its function. I understand these events can occur, my criticism is that no explanation or apology was offered, and even upon serious enquiry I was only informed the the "gas detector was related to leaks from the air conditioning unit". Furthermore there was no attempt a any kind of goodwill gesture in recognition of what could have been a dangerous situation, and was at minimum a very disturbed night, spoiling the following day.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Radisson Blu Team em 30 de jan. de 2024
Thank you, Andrew, for taking the time to share your experience with us. We are pleased to hear that you had a pleasant check-in and enjoyed the service provided by our bar and restaurant staff. However, we are sorry to hear that your overall stay was not up to your expectations.We apologize for the inconvenience caused by the loud alarm that woke you up in the middle of the night. We understand how frustrating and disruptive this must have been for you. We take the safety of our guests very seriously and we have strict protocols in place to ensure that all alarms and detectors are functioning properly. We apologize for the lack of explanation and apology from our staff. Rest assured that we have addressed this with our team to ensure that this does not happen again in the future.Thank you for bringing this to our attention and we hope to welcome you back for a more enjoyable stay.

10/10 - Excelente

Denise

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fabulous hotel, great breakfast, pool, location and pleasant friendly staff. Sadly some of the customers at the pool were less considerate and rude, jumping and diving into the pool despite clear requests not to!
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Radisson Team em 17 de jan. de 2024
Thank you Denise for your review. Your feedback regarding pool has been passed to the owners of the leisure centre so they can improve them services for the future.

8/10 - Boa

Alan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great location
This hotel has a good location with amazing views. We had the superior room with an ocean view and it was very nice. The room had everything you needed and was clean and comfortable. The front desk was very friendly and welcoming. We had breakfast in the hotel on our last day. They offer an A la Carte menu for breakfast and we ordered this after getting a cooked breakfast from the buffet which was cold. The service overall in the restaurant was good but there was one member of staff who did not provide the same level of service as others which dampened the experience. Overall a good stay in a nice hotel. We would return here.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Radisson Team em 10 de jan. de 2024
Thank you Alan for your review. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 - Boa

DAN

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Cozy, quiet and a home from home
Just a few days visiting family and this is one of a few hotels we stay at. Was a nice quiet stay, made homely with the attentive staff whom were simply fantastic. Very comfy bed, plenty of space, and a nice cozy room given the storms happening outside!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Radisson Blu em 5 de jan. de 2024
Thank you Dan for your great review. We appreciate any feedback on our services, but the most appreciation for our staff engagement to work! We will be happy to welcome you again next time! See you soon!

8/10 - Boa

Robert Harry

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everyone thinking a smoker is a criminal. I found that going outside to have a smoke after it rained - wet seats (supply a cushion) - no ashrays - no warmth - and from the dining area - no way of getting back in again except to bang on window and call out Wilma. The shower - well for 83 it was difficult and dangerous getting out and the bath is so high the shower didn't work. Other than that everything was great, the best I've had in a hotel with its variety. Particularly the breakfat and the fish meals. Good lighting. Excellent staff. So a big 10/10 for that. Though i must admit it did cut out a few fags - which must be good, eh! We had a big reception there as a wake for my uncle Billy Reynolds that was well done and all enjoyed excellent wine.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Radisson Blu em 23 de dez. de 2023
Thank you, Robert for a lovely review! See you soon!

8/10 - Boa

Ben

Viagem de negócios
Pontos positivos: Serviço e funcionários e conforto do quarto
Pool area could do with modernisation. Changing rooms need a makeover
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Radisson Team em 16 de dez. de 2023
Thank you Ben for your feedback.

8/10 - Boa

Tim

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Radisson Team em 16 de dez. de 2023
Thank you Tim for your rating.

10/10 - Excelente

Steven

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very comfortable hotel within easy walking distance to the centre of St Helier and plenty of free parking available onsite. We previously stayed here 4 years ago and were critical of the terrible service in the hotel bar at that time. The hotel management has clearly addressed guest feedback on this issue and this time the service was excellent, with plenty of staff on hand to serve guests at their tables. We really enjoyed our stay here and will be back again
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Radisson Blu Team em 8 de dez. de 2023
Thank you, Steven, for your great review! We appreciate your feedback on the issues that you met in the past and as well we are glad that we managed to improve our service since then - what is our main goal - to keep our guests happy and satisfied. See you again soon!

8/10 - Boa

Jorn Skule

Hospedou-se por 2 diárias em set. de 2023
Resposta de Radisson Blu Team em 8 de dez. de 2023
Thank you Jorn, for your review!

10/10 - Excelente

T

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Every staff provided excellent customer service and went out of their way to accommodate us and made sure everything was to our satisfaction. They answered all our questions.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Radisson Team em 31 de out. de 2023
Thank you T for your review! I really appreciate your feedback about our lovely hotel staff. Our team works hard to make sure our guests are comfortable and receiving our best service and we are delighted with your appreciation.

8/10 - Boa

kelly

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em out. de 2023
Resposta de Radisson Team em 31 de out. de 2023
Thank you Kelly for your score.

10/10 - Excelente

David

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Not sure what you mean by vip access? The room was lovely and the views stunning not much to do regarding the town centre
Hospedou-se por 3 diárias em out. de 2023
Resposta de Radisson Team em 31 de out. de 2023
Thank you David for taking time and share your review. We are delightful to hear you enjoy the view from your rooms.

8/10 - Boa

Leslie

Hospedou-se por 4 diárias em out. de 2023
Resposta de Radisson Blu Team em 19 de out. de 2023
Thank you Leslie for your rating.

4/10 - Insatisfatória

Thomas

Hospedou-se por 1 diária em out. de 2023
Resposta de Radisson Team em 31 de out. de 2023
Thank you Thomas for your score.

8/10 - Boa

Graeme

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were excellent. The island was suffering from a gas issue, so no hot water, but the staff kept us updated and provided solutions. The views are excellent over the marina
Hospedou-se por 2 diárias em out. de 2023
Resposta de Paulina em 16 de out. de 2023
Dear Graeme! Thank you very much for your lovely review. Hopefully we will see you again in the future!

10/10 - Excelente

Graeme

Hospedou-se por 2 diárias em out. de 2023
Resposta de Radisson Blu Team em 19 de out. de 2023
Thank you Graeme for your rating.

10/10 - Excelente

Mr W H Elvin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
First Class Hotel and Location
Really enjoyed the stay. The facilities are great and the location is very convenient to the centre of town with the added bonus of car parking which is vial in Jersey
Hospedou-se por 7 diárias em set. de 2023
Resposta de Paulina em 16 de out. de 2023
Hello!Thank you very much for your great review. we will be happy to welcome you again in the nearest future!

8/10 - Boa

Ramona

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel location and parking are perfect. Clean interior and rooms. Good WiFi. Service at the bar and restaurant is quite long.Recommendable
Hospedou-se por 2 diárias em set. de 2023
Resposta de Radisson Team em 20 de set. de 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 - Excelente

Paul kenneth

Hospedou-se por 4 diárias em set. de 2023
Resposta de Radisson Blu Team em 19 de out. de 2023
Thank you Paul for your rating.

8/10 - Boa

Mark

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice Stay
In a £300+ a night room a would have liked a mini fridge especially as was 25-28degrees all week. Otherwise, really enjoyed my stay, staff were great, food lovely and really liked sitting on terrace with a cold beer.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Radisson Team em 20 de set. de 2023
Thank you Mark for your review. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 - Boa

Marion

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Radisson Team em 19 de set. de 2023
Thank you Marion for your rating.

10/10 - Excelente

Angela

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent location
This hotel is in an excellent location, looks over the harbour and minutes to the huge sandy beach. We could see Elizabeth Castle from our window and is also walking distance when the tide is out or you can catch the ferry across. The outside terrace is lovely serving good food and cocktails overlooking the harbour. All staff were friendly and helpful. The bus station is five minutes away which was great to visit all over the island. Room was nice with sea view, bed was a bit hard for me but that’s personal taste. Very clean and modern, would stay again.
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Radisson Team em 20 de set. de 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 - Excelente

Jane

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location in St Helier great views. Hotel was lovely. Food facilities and service all great. Will definitely return
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Radisson Team em 20 de set. de 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 - Excelente

mary

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Third visit to this hotel and can highly recommend choosing this hotel for business or pleasure for your visit to Jersey.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Radisson Team em 20 de set. de 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 - Excelente

Celia

Hospedou-se por 6 diárias em ago. de 2023
Resposta de Radisson Team em 19 de set. de 2023
thank you Celia for your rating.

10/10 - Excelente

susan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quality at a cost. You get what you pay for.
Great hotel, great location. clean and friendly staff. As it should be for the cost. Food fantastic although everything a bit pricey. Personally I think a marina view room is better than a sea view room.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Radisson Team em 20 de set. de 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Rude Eastern European receptionist undermines the experience
Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Colin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em jul. de 2023

8/10 - Boa

Gerald

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good hotel with views of the harbour, staff were excellent, only reservation was the restaurant food which could have been better.
Hospedou-se por 4 diárias em jul. de 2023

8/10 - Boa

Leslie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Radisson Blu Team em 11 de jul. de 2023
Thank you Leslie for your rating!

10/10 - Excelente

Tomoyuki

Hospedou-se por 1 diária em jul. de 2023
Resposta de Radisson Blu Team em 11 de jul. de 2023
Thank you Tomoyuki for your rating!

10/10 - Excelente

Sian Alison

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent location for a visit to Jersey. All staff friendly and professional. Breakfast buffet was amazing and freshly cooked. Rooms were bigger than normal and the view of the sea and marina added to the experience.
Hospedou-se por 6 diárias em jun. de 2023
Resposta de Radisson Blu Team em 27 de jun. de 2023
Thank you Sian for taking time and write this review. It is lovely to read, that you have enjoyed your stay with us and that you appreciate our most welcoming hotel staff. We look forward to your next visit!

10/10 - Excelente

Andrew

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I booked one of the Panorama suites, and we were alocated 425 which was probably the best of the bunch having superb views over the harbour and beach. One of the main things we noticed was how quiet the room was - silent ! I had considered some of the other main hotels in St Helier, but on arrival these were right next to the busy main road which was very noisy, so glad I chose the Radisson as its away from the main road. The room was superb. I consider myself "fussy" but the room was perfect. The bed was HUGE - Super king meant my wife and I could sleep stretched out and have loads of room. The bed was comfortable firm foam and the aircon was excellent at keeping us cool (also whisper quiet). having a fridge and a decent coffee machine was great. Breakfast was probably one of the best I have had - everything you could wish for. TIP: if you want eggs other than scrambled - you ask for these on arrival. We ate in the hotel one night and the food was excellent - we dined in St Helier most nights. Superb hotel, wouldnt hesitate to recommend. Yes its a little more expensive, but for the views and peace - well worth it.
Hospedou-se por 5 diárias em jun. de 2023
Resposta de Radisson Blu Team em 22 de jun. de 2023
Thank you Andrew for your feedback and for taking the time to leave a review. I'm really pleased to hear you enjoyed your experience with us, enjoying the facilities and being looked after by the team. Hopefully we'll see you back again very soon.

4/10 - Insatisfatória

James

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Tatty rooms, poor condition
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Radisson Blu Team em 22 de jun. de 2023
Thank you James for writing your review. We are sorry you were not satisfied with the standard of your room. We will review the condition of the rooms with our maintenance staff to ensure our Guest rooms are up to our brand standards.

10/10 - Excelente

Antony

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fabulous hotel in a stunning location
Had a couple of issues on food not being as stated on the menu. This was quickly noted and resolved by your excellent reception Staff who could not have been more understanding and the result was to my satisfaction. ALL the staff were wonderful and made one feel special. We will be back. Great location, handy for the town. M & T Cook. Scotland
Hospedou-se por 7 diárias em jun. de 2023
Resposta de Radisson Blu Team em 22 de jun. de 2023
Thank you Antony for your feedback and for taking the time to leave review. It's great to hear you enjoyed your time with us and left feeling relaxed and refreshed. Also great to hear your coming back, looking forward to seeing you then!

4/10 - Insatisfatória

Julie

Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Staff were lovely and friendly and helpful. Food was sub par in both bar and restaurant. Aircon didn’t work and wasn’t fixed during my stay.
Hospedou-se por 5 diárias em jun. de 2023
Resposta de Radisson Blu Team em 22 de jun. de 2023
Thank you Julie for your review!

10/10 - Excelente

Adrian

Hospedou-se por 2 diárias em jun. de 2023
Resposta de Radisson Blu Team em 13 de jun. de 2023
Thank you Adrian for your review!

2/10 - Terrível

James

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
Tatty rooms
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Radisson Blu Team em 22 de jun. de 2023
Thank you James for writing your review. We are sorry you were not satisfied with the standard of your room. We will review the condition of the room, with our maintenance staff to ensure our Guest rooms are up to our brand standards.

10/10 - Excelente

Victoria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great Property, Fantastic Staff.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Radisson Team em 1 de jun. de 2023
Thank you Victoria for your review! I really appreciate your feedback about our lovely hotel staff. Our team works hard to make sure our guests are comfortable and receiving our best service and we are delighted with your appreciation.