Thank you, Debra. We love getting to know our guests and interacting with them as well. We hope that your travels bring you back to stay again in the future.

Thank you, Dalen! We hope that you find more opportunities to come stay with us.

Thank you for taking the time to let us know you enjoyed the service of our staff and the pool and breakfast. These are definitely areas that we have been focused on improving and your feedback is encouraging. We look forward to hopefully another great stay in the future.

Thank you so much for your recent feedback regarding your stay. We are so pleased that we were able to provide you with clean and comfortable accommodations close to the Antique Center. We hope that you will return to stay with us again soon.

Thank you for taking the time to let us know about your recent stay. Please feel free to reach out to me with more feedback regarding what you feel we can continue to work on to get your next stay a 5/5 rating.

Thank you for letting us know that we were able to provide you with friendly service and a clean place to relax during your stay. Please let us know if you have any special requests for your next visit.

Thank you, Adrienne. We appreciate your review and kind words. We want to provide our guests with a comfortable stay when traveling through Springfield and hope that we get another opportunity to serve you.

Thank you for letting us know you enjoyed your stay. We are excited that our renovations are ending and that after all the hard work we have put into the hotel, that we are seeing positive reactions from guests like you! We hope you come again soon.

Thank you for giving us a 5 star rating! We appreciate your taking the time to let others know you enjoyed your stay and hope that you come to stay with us again.

We are so excited to see that our hot and fresh Hampton breakfast fit the needs of your family. We try to provide a variety of options to help make a great start to your day. We hope that you come back and visit us again soon!

Thank you for taking the time to let us know how you felt about your recent stay. Please feel free to let me know more details regarding what you would like to see improve so we can work to earn 5 stars in the future.

Our apologies that you had an unpleasant experience during your recent stay. I am happy to see that we were able to change your rooms, but unhappy to see that the second room was not to your standards. I will review your feedback with our staff and work to make sure we are doing better in the future. When booking through a third-party we typically don't print receipts since you get those through the website you book through. I have verified your reservation folio to ensure that your incidental hold was properly released after checking out and no actual charge should be seen in your account. If you need further assistance, please call the hotel front desk directly and we can send you a receipt verifying the incidental portion of your folio. Thank you for your feedback.

Thank you for the positive feedback. We appreciate our guests and are constantly looking to improve so that everyone can enjoy their stay as much as possible. We hope to serve you again.

We are so pleased to hear that you enjoyed your stay. We hope to be able to give you another great experience in the future with us.

Thank you so much for your review! We know that it is not usual for guests to give reviews unless there were issues with the stay, so we truly appreciate your time and hope to be able to see you again in the future.

Thank you so much for giving us a high rating. We appreciate your business and taking the time to provide feedback. We hope you come and stay with us again.

It was our pleasure Sheila. We are happy that you came to stay with us and hope that you return to stay again soon!

Thank you Rick for your feedback. Please feel free to reach out to us and let us know any details you would like to share about your stay. We hope that it is the first of many at our hotel.

Thank you so much for the great review. We hope that you enjoyed our efforts through our recent renovations and that your travels bring you back to visit again.

Thank you so much for not only taking the time to leave us a positive review but for the appreciation of our staff's efforts to try to make sure all guests can have an enjoyable experience when they stay. We value your business and your patience as we worked to resolve the situation.

Thank you so much David. We are pleased to know you enjoyed the hot breakfast included with your stay and that our staff were all friendly and accommodating. We hope to see you again!

Thank you for your taking the time to leave us a review. We look forward to your hopeful return in the future.

Thank you so much for recognizing the efforts of the staff in making sure you were comfortable here with us. We hope to have the opportunity to welcome you again soon!

Thank you so much for the high praise. Please let us know if you have any special needs for future travel so we can help make your stay memorable again.

Thank you, Debbie, for letting us know we were successful in making you feel welcomed and valued as a guest. We hope to make all our guests feel that way and truly value you taking the time to let us know we did a good job!

Thank you for taking the time to let us know you enjoyed your stay. I hope that your future travels are all pleasant experiences.

Thank you Juan. Please come stay with us again sometime soon.

Thank you so much for taking the time to leave a review. We hope that we are able to serve you again in the near future.

Thank you for your review. We have shared the issues with your room with our staff and we hope you stay again soon.

Thank you for your review. We apologize for your wait for breakfast, but happy to know you were patient and were satisfied. We hope you stay again soon.

Thank you for your review. We hope you stay again soon.

Thank you so much Michael. Positive reviews really help the staff stay motivated to continue to provide that friendly and genuine service to our guests. I will be sure to let them know that their efforts are being appreciated.

Thank you so much Kipp for letting us know the areas we can focus on in order to get a 5/5 review from you next time you stay with us. I will provide this feedback to my staff so we can address the corners and shower door issue. Have a wonderful week!

Michael, we appreciate your acknowledgment of the efforts made to provide a clean and comfortable stay. Please feel free to contact us with any special requests you have on your next visit.

Thank you for letting us know that we were a 10/10 for your last stay. We hope that we can continue to earn that high ranking if you return to stay with us again in the future.

Thank you for the 5 star feedback. We hope you return to stay with us again!

Thank you so much for taking the time to let us know you enjoyed your stay here. We are working hard at making sure we try to provide a great experience for our guests. We hope you return to visit again!

Thank you for acknowledging our efforts to update our hotel and providing great service to our guests. We look forward to hopefully seeing you at our hotel again.

Thank you for taking the time to give us a great rating on your last stay. We hope that you return again soon.

Thank you so much for sharing your rating with us. We are happy to see that we were able to meet your expectations and hope to be able to host you again in the future.

Thank you for your review. We hope you stay again soon.

Our sincere apologies that your room was not adequately inspected prior to your check in. I assure you that this is not the standard we expect of our team and the issue will be addressed with our housekeeping supervisors since clean comfortable rooms are what we aim to provide all of our guests to match our friendly service. Please give us another chance to show you and stay with us again.

Thank you for providing valuable feedback to us regarding your stay. We are happy to know that our recent renovations were appreciated by you and hope that you continue to come stay with us.

Thank you for taking the time to rate your recent visit with us. We hope that you continue to stay with the Hampton brand for your future travels.

Thank you so much for your kind words. We continuously are working on improving our housekeeping standards to ensure you have a great stay. Please let us know if we ever fall short of that in the future so we can fix it for you.

Thank you so much for providing us with your feedback. We love and look forward to hosting our Antique Extravaganza guests every year. We look forward to your next stay.

Thank you so much for your positive review. We hope that we are able to host you again when you come into our area.

Thank you so much for your feedback regarding your recent stay. I am mortified at the fact that you found a toenail in your bathroom and sincerely apologize for that and the feeling you had that your sheets were not changed. This is not the expectation we have for our guests to experience at our hotel and I will be sharing your feedback with our staff to ensure that they are all paying closer attention including the housekeeping inspectors.

Thank you so much for your kind words regarding your experience staying at the Hampton Inn Springfield. We appreciate your business and hope that we continue to earn more of it in the future.

Thank you so much for your positive review William. We are happy that you were pleased with your service and the cleanliness of our hotel during your stay. We are also looking forward to hopefully opening up our pool soon and making sure that all safety precautions are in place to make it an enjoyable safe experience for everyone to enjoy.