2/10 - Terrível
Joyce, Coto de Caza
10 de mai. de 2026
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel did not match the photos or expectations set on Expedia. Room was dark, outdated, and had a musty odor. The carpet was old and unclean, and overall the property is worn down and poorly maintained.
The AC was loud, making it difficult to sleep. On top of that, there is a freight train directly behind the hotel, loud enough that the hotel provides guest rooms with ear plugs!
The bed was overly soft and dingy. There was only a rough sheet and an extremely thin cover that barely functioned as a comforter. No proper blanket was provided.
The bathroom was tiny and outdated. The elevator was very small and clearly very old. This property is not a hotel. It is more like an older motel or motor lodge, with room doors opening directly to an outdoor courtyard.
The biggest issue was safety and location. Downtown Spokane in this area felt unsafe, especially late at night, with a significant homeless presence nearby. Parking was off-site a couple blocks away, requiring me to drag luggage through the streets close to midnight.
Overall, the property felt rundown and insecure enough that I ended up placing a chair and luggage against the door while trying to sleep. It was the worst hotel experience I’ve ever had. I genuinely worried about cleanliness and left hoping I didn't bring home bed bugs.
I arrived around midnight and checked out as soon as the sun rose the next morning. I could not leave fast enough. Beware...this is not Ruby Suites Hotel or the Ruby River Hotel!!!
Joyce
Hospedou-se por 1 diária em mai. de 2026