2/10 - Terrível
Elaine G.
21 de jul. de 2025
Pontos negativos: Limpeza
SpicewoodHill Country Retreat
1.Had 4pm check inarrived at 5:15pmstill cleaning propertysaid they needed 15 minutes more to finishwe returned to property laterthey were still not finished2.Discovered there were no sheets on king bedI found what I believed to be the sheets dirty along with some dirty damp towels in a basket in laundry roomtoo late to wash themhad to sleep on top of quilt. After washing them the next day I discovered there was a king flat sheet & queen fitted sheet3.The door to the upstairs sleeping unit would not stay lockedtried numerous times & it continued to unlock by itselfhad 2 frightened young girlsdid not feel safe sleeping up there with an unlocked door hence we ended up having 3 people sleep in the king bed with sheets that did not fit the bed, 3 people sleeping in the queen bed & 1 on couch with no sheets4.Not nearly enough clean towels for 7 people5.Took 2 days to get door lock codes to workhad to leave property unlocked with valuables inside6.Water pressure in hall bath was a trickle 7.Blinds brokenmissing parts8.I did speak with Mike several times who said he was in contact with the property owners but never received a call back, apology, or compensation from themvery disappointed
Elaine G.
Hospedou-se por 3 diárias em jul. de 2025