4/10 - Insatisfatória
Inga C., Vaudreuil-Dorion, Quebec, Canada
31 de mar. de 2024
Pontos positivos: Limpeza
FRUSTRATING
Apartment Manager forgot to come to let us in. We had to call her. one hour late. out of 3 air conditioners, only one worked. shower not working in one bedroom. we addressed the problem right away. shower fixed on day 2. still no air conditioning after 5 days with numerous phone calls and emails, situation not rectified. large fan delivered on day 5 for one bedroom. bedroom with no air conditioning is very hot and roosters start crowing from 3.00am. View of ocean obstructed by mature trees. photo on vrbo misrepresents the actual view from the large balcony where one spend most of the time. Photo taken from 3 floor miniscule balcony. owner stopped communicating with us by Day 5 after we requested discount.. apartment manager arrived at 9.30am on check out day when check out is at 11.00 am. Manager of the property is the owner's mother and is VERY forgetful. the apartment is located at one end of town surrounded by bars and restaurants. a great location. owner needs to have her air conditioning working in all the areas, bedrooms and living room, as it is a very HOT house/apartment.
Inga C.
Hospedou-se por 7 diárias em mar. de 2024