Fachada

Avaliações de Baymont by Wyndham Spearfish

2.5 out of 5
Baymont by Wyndham Spearfish
323 S 27th St, Spearfish, SD

Avaliações

5,8
Nota 10 - Excelente. 122 de 894 avaliações" "
Nota 8 - Boa. 188 de 894 avaliações" "
Nota 6 - Ok. 189 de 894 avaliações" "
Nota 4 - Insatisfatória. 207 de 894 avaliações" "
Nota 2 - Terrível. 188 de 894 avaliações" "

6,4/10

Limpeza

6,6/10

Serviço e funcionários

4,2/10

Comodidades

5,4/10

Condições e instalações da propriedade

5,4/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Maureen

Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room smelled, towels had stains in them, couldn't get shower to have hot water. No one at front desk and had to look for someone to get checked in, poolwas not in working order and no water in pool. It was advertised as having a pool. Very very disappointed and the amount of money i spent for the 2 nights was disappointing. Should get some kind of refund. I will never stay at a Baymont hotel again. Please find away to refund at least part of my money. Thank You. Maureen Frost
Hospedou-se por 2 diárias em mar. de 2024

6/10 - Ok

Thomas

Hospedou-se por 1 diária em mar. de 2024

2/10 - Terrível

Mandy

Hospedou-se por 2 diárias em dez. de 2023

4/10 - Insatisfatória

Laura

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023

6/10 - Ok

Susan

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
Never again
Beds were terrible. Room was dusty. Haven’t cleaned behind nightstand in a long time. Haven’t washed the bed skirts in a while. Was trash under the mattress. Shower had some sort of funky hard water/soap buildup. Shower head height is for shorter people. I’m 5’7” and had to duck to use the shower head. Advertised as a suite and it was just a regular room.
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

William

Hospedou-se por 1 diária em set. de 2023

4/10 - Insatisfatória

Kelly, Aurora

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This property needs a lot of love. Plumbing was barely functional. The light switch in the bathroom didn't work. We tried to open a window because it smelled stale, but I was afraid the window would fall out of the wall.
Hospedou-se por 1 diária em set. de 2023

4/10 - Insatisfatória

REBECCA

Pontos negativos: Serviço e funcionários
Not a great place to stay
Check-in was fine. However the parking lot was very tight, pool was permanently closed, breakfast was the worst breakfast we've ever had during an overnight stay, and check-out was not to be desired. There wasn't one single employee around to check out and that was me standing there for nearly 5 minutes. I would not recommend this place to anyone.
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

RANDY

Viagem com a família
No elevator and older facility. Staff at front desk was not at all friendly
Hospedou-se por 3 diárias em set. de 2023

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023

2/10 - Terrível

Margie

Viagem com a família
We were not able to stay in the room because of the strong cigarette smell. We would like to request a refund
Hospedou-se por 1 diária em set. de 2023

4/10 - Insatisfatória

john

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Beds are shot and needs to be updated for the entire property. Pool and hot tub never to be used again.
Hospedou-se por 1 diária em set. de 2023

4/10 - Insatisfatória

Carolyn

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
The room wasn't bad, we were disappointed in the fact that you have to ask for housekeeping and out of the 6 night stay we only received housekeeping 1 time. We had to ask for clean towels every evening. Our bedding was never changed the whole time we were there. Our trash was taken out 1 time the whole time we were there. The pillows are extremely hard and uncomfortable. There isn't a microwave in the room. When we asked for towels 1 evening the young women at the desk told me she would bring me some towels to the room but never did. The gentleman who worked the late night shift was wonderful, he gave me towels and apologized for our room not being serviced and he left a note for the next day shift reminding them. They never serviced our room again. For the price we paid for the room all we actually needed was clean towels daily and clean linen once during our stay. The pool was out of service also.
Hospedou-se por 6 diárias em set. de 2023

4/10 - Insatisfatória

Donald

Viagem com a família
Pontos negativos: Limpeza
Couldn’t get room cleaned in 3 days. Couldn’t get clean towels in 3 days.
Hospedou-se por 3 diárias em ago. de 2023

2/10 - Terrível

Lawrence

Hospedou-se por 1 diária em set. de 2023

4/10 - Insatisfatória

Brita

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The cleanliness of our room was subpar at best. Their pool is permanently closed- which was never stated until we arrived and saw the pool and hot tub were both drained, which is unfortunate as it was one of the reasons we booked here.
Hospedou-se por 2 diárias em set. de 2023

10/10 - Excelente

Elizabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great hotel. No issues
Hospedou-se por 1 diária em set. de 2023

4/10 - Insatisfatória

cheri

Pontos positivos: Conforto do quarto
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Stay anyplace but here! Never here again.
Desk clock non-working (reported -no offer of replacement), air conditioner knobs gone- only could On or OFF, top vents had mold on them. Maid service people didn't even speak enough English to understand a simple room service request. Pool out of service. Beds were comfortable, only good thing. Not even a small table or desk for using a computer etc, one small very short coffee table of no use--it contained the room coffee pot etc. and only could have served as working area if you wanted to empty it, then be humped over a short knee height table in front of you. Bathroom door was so tight and close to the toilet going in and coming out that a heavy set person would never had been able to get in the bathroom. Very poor design, luckily we are not heavy set people! Overall, very disappointing room rental--not recommended-cheap IS cheap for sure there. We visit Spearfish SD several times a year, never at the Baymont again. It was busy week in Spearfish: convening college and area Motorcycle Rally, everyplace was full. Ours was last minute reservation. Should have been hint as to quality: availability & few vehicles in the lot. Two desk gals not friendly, no hello, not even a kind greeting (to us or people ahead of us) one wearing a hijab didn't even smile. We certainly know why they had a room opening and were absolutely not full of patrons when everywhere else in town was booked. First room review I have ever written (in 50 years) but this place deserves a poor rating.
Hospedou-se por 2 diárias em ago. de 2023

2/10 - Terrível

Trevor

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Website shows a large pool, although the pool “has been drained for several years” great false advertising. Lights don’t work in the room. Refrigerator doesn’t work. Shower head is at chest height. Couch in the suite looks like a dogs been clawing at it. Cheapest tv in the world, scratchy, poor quality. Air conditioning doesn’t hardly work, lobby gave us a fan to blow the air towards the bedroom but the unit isn’t even making cool air to blow anywhere. Overall very disappointing, wish we would’ve gone to the super 8 down the road.
Hospedou-se por 1 diária em ago. de 2023

6/10 - Ok

Richard

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e comodidades
There was never any room service, no clean towels, no shampoo, no one made the beds. It was awful, the room was nice except the shower curtain was falling off and it smelled terrible.
Hospedou-se por 5 diárias em ago. de 2023

8/10 - Boa

Jacquline

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Not bad, good stay
Based on some of the reviews I have seen I was surprised. This hotel is fine. It's not fancy, but it's clean and the staff was friendly. It is dated and is in need of updates but that didn't bother us. Breakfast was ok, nothing elaborate but fine. The pool is closed so if you are planning on that you may want to keep looking
Hospedou-se por 3 diárias em ago. de 2023

4/10 - Insatisfatória

Gregory

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em ago. de 2023

2/10 - Terrível

Louis

Hospedou-se por 6 diárias em jul. de 2023

2/10 - Terrível

Wendy

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
The internet advertised this having a pool however when we arrived it says pool is permanently closed at the desk. The whole hotel is outdated by about 30 yrs and smelled like old smoke in our room. The room was supposed to have a pull out couch but only had a regular couch without a pullout and looked like it was pulled out of someone's basement. It was way overpriced for what it was in every way.
Hospedou-se por 1 diária em jul. de 2023

4/10 - Insatisfatória

Richard

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
I should have paid better attention to the previous reviews. The property looked presentable on the outside however the desk person hardly acknowledged us as we checked in. A note on the front door said the pool was permanently closed yet is says pool in the ad. The fridge was missing, the desk was gone, no table and chairs like pictured, the beds were the worst and the pop machine took my money. They told me it was not their problem and not their machine but it was in their building next to the ice machine. Air conditioner controls didn't work as one knob was missing and the other was stripped. We even heard other customers complaining about the condition of their rooms. Possible the worst place I've ever stayed.
Hospedou-se por 1 diária em jul. de 2023

6/10 - Ok

Marie D

Hospedou-se por 2 diárias em jul. de 2023

2/10 - Terrível

Tyler

Hospedou-se por 4 diárias em jul. de 2023

2/10 - Terrível

Alex

Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza e condições e instalações da propriedade
Tv didn’t work, no fridge in room even though it was listed as such, pool permanently closed, odor to the hotel. Will not stay again
Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Lora

Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

John

Pontos negativos: Limpeza e condições e instalações da propriedade
Toilet leaking all over the floor No microwave TV didn’t work and no remote control Shower head lower than code allows Not pleased at all with the property. Other people were also complaint of poor condition of their rooms! The gals at the desk were cordial.
Hospedou-se por 3 diárias em jul. de 2023

4/10 - Insatisfatória

Darlene

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
There were no cups in the room for the coffee machine. There was little toilet paper and no spare roll in the room. The pool was not available though advertised. No fridge in the room.
Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

Sharon

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pictures on the internet were nothing like what our room looked like. We booked a king suite, which showed a couch and recliner in a separate room. There were only 2 office type chairs and small end tables on each side. Tv had no remote in the living area. We had to ask for a small mini refrigerator. Bathroom sink leaked all over the counter every time you washed your hands. Room needed a good cleaning. Would not recommend this hotel. False advertising of pictures on the internet. Expedia should not even have them in their site.
Hospedou-se por 3 diárias em jul. de 2023

2/10 - Terrível

Kay

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
There was NOTHING acceptable for human lodging at this facility!! The room was a dirty, no appropriate furniture in the so-called "Suite" we ended up in. No table and chairs in the dining area. They fouled up my original reservation, then tried to do an up charge for the horrible little room we were in! There is black mold all over around the base of the shower, water leaking from what appeared to be the pipes in the shower stall and soaked carpeting in front of the bathroom door as well as all the way around the outside wall that surrounded the bathroom on the side of the shower stall. There was a full sized refrigerator in the "dining" area....the freezer worked but the lower compartment of the unit did NOT work, so I called and they brought in a tiny fridge. OK . The room was filthy, the parking lot was a complete joke! Very difficult to get into and out of the lot....the breakfast promised online consisted of generic dry cereals(4) a few cut rate pastries and bread for toast. The waffle iron was the ONLY redeeming quality, but the syrup was....i don't know what...inedible! All in all, I plan to contact the health board and report this motel.... the black mold, water leaking onto the carpets, falsely advertised, over priced HOLE! Next time I'll just stay at the Holiday Inn in Spearfish SD, it very nearby and always perfect
Hospedou-se por 5 diárias em jul. de 2023

4/10 - Insatisfatória

Jean

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Disappointing
Couldn’t access building, key access broken. Room had no desk or fridge. Room was clean but furnishings were old. No holder for toilet paper. Beds were hard with heavy coverlets. No pool . ..sign said closed permanently.
Hospedou-se por 2 diárias em jun. de 2023

6/10 - Ok

Jennifer

Viagem com a família
Pontos positivos: Serviço e funcionários
We paid way to much for a place that needed updated badly. They have a pool but it closed. They need a elevator.
Hospedou-se por 1 diária em jul. de 2023

6/10 - Ok

Viajante verificado

We had
Hospedou-se por 1 diária em jun. de 2023

6/10 - Ok

Chad

Hospedou-se por 1 diária em jun. de 2023

6/10 - Ok

CURTIS, Watertown

Hospedou-se por 1 diária em jun. de 2023

2/10 - Terrível

Alex

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Terrible experience
Hospedou-se por 1 diária em jun. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was a great experience, the owners or workers were AMAZING it seemed they might be a "family" but regardless they were amazing. The place was very clean, no complaints will be back if I'm in the area again.
Hospedou-se por 2 diárias em jun. de 2023

2/10 - Terrível

Sarah

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Do not stay here. Not safe for families. Expedia should not be offering this as an option to book. No staff on premises and pool closed permanently. Never stayed here, and called corporate to get a full refund.
Hospedou-se por 1 diária em jun. de 2023

2/10 - Terrível

Chad

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
I booked the room for 2 days specifically for area and that they had a pool and hot tub. Checked in late Friday night we got there around 11PM. Saturday went to our activity we were in town for and got back around 5PM. Went to ask about ice machine & saw pool & hot tub closed. Said sorry it was like that yesterday…We planned to swim for the evening. Said well Hampton Inn down the road has one if you want to check them I will refund you the day. Got a room at Super 8 more than what we paid, but now have the amenities. He then says oh since you booked from Expedia you have to cancel with them!! What? So now here I am and I cant get ahold of anyone through Expedia either!! NOT Happy with Baymont INN or Expedia!!! 😣 I will not revise anything that is my opinion!
Hospedou-se por 2 diárias em jun. de 2023

2/10 - Terrível

Clay

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Did not feel safe, no one available late evening h
Check in photocopied my ID and credit card. My bedroom window would not lock and nobody was available to address this in middle of night. Area around hotel and condition of hotel has not aged well. Pool closed permenantly.
Hospedou-se por 1 diária em jun. de 2023

4/10 - Insatisfatória

Cherri

Viagem a dois
This room was very outdated and in poor shape. No bar to hang clothes on. Bathroom door swung into a super small room. One at a time only. Pool was drained and permanently closed. Hair dryer didn’t work. Would not recommend for the price.
Hospedou-se por 1 diária em jun. de 2023

6/10 - Ok

jared

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Disappointed
When traveling with four children, we have to stay in the larger rooms. The room we had was quite spacious with two queens in one room and a sofa sleeper in the other room. The beds were ok. The sheets were clean and neatly made. The sofa sleeper was in poor shape. The cushions were nearly worn out. When extended, the foot of the bed was noticeably higher than the head. It sagged terribly in the middle. There were no sheets for the sofa bed. I recalled the website saying we had to pay extra per person for the sheets so we used our own linen. There was a TV in each room. One room had a brand new tv that still had the energy guide sticker stuck to it but it had not been hooked up. It was just sitting on the stand. The reception in both rooms TVs was poor. There were only three towels for a room that sleeps six. The most disappointing part was that it didn’t appear to have been vacuumed well. There were many small easily vacuumed items on the floor.
Hospedou-se por 1 diária em jun. de 2023

10/10 - Excelente

Patrick

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em jun. de 2023

4/10 - Insatisfatória

Jacob

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em jun. de 2023

2/10 - Terrível

Vernon

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No parking for vehicles pulling trailers. Front desk makes copies of your ID and Credit Card.

2/10 - Terrível

Vernon

Pontos negativos: Limpeza
Be careful, they make copies of your license and credit card.
Hospedou-se por 1 diária em jun. de 2023

2/10 - Terrível

Stephanie

Hospedou-se por 2 diárias em jun. de 2023