Hotéis em South Wales, NY

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Ashley the manager is incredible! Always putting the guest first "

"Good place to stay for the price."

"I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others."

"Hotel sem luxos , mas impecavelmente limpo , ambiente agradável , com decoração atual e de bom gosto . Recepção cordial e prestativa . Café da manhã com o básico necessário . Custo / benefício aprovado ! "

"Clean and comfortable. Very nice breakfast."

"Clean and bright, no tea/coffee available 😁"

"The furniture in the room was worn out. The door to the bathroom was broken. The threshold into the bathroom had bare metal rails that could cut bare feet, the toilet was wobbly, the floors were dirty and the shower controls were hanging off the wall…I did not use the shower because of the poor shape the bathroom was in. All of the items were communicated to the front desk staff. The only redeeming aspect to the room was clean linens. I will never stay there again."

"Razoavel, nada de mais ou de menos. Tudo funcionava bem e só precisávamos de algumas horas de descanso. Ocorreu tudo bem e fomos bem tratados pelo pessoal."

"Very clean rooms."

"The hotel was great. Breakfast was good but we had to hit local spots, so we ate light :). All the front desk staff was friendly and welcoming!"

"Very disappointed in the Continental breakfast. There was no hot food. For a Hilton I expected more. Also they would not let me use my Hilton membership"

"The property is close to family that’s why we stayed there. It definitely needs updating."

"Nice and quiet stay! Fabulous! "

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"Outside looks fine. We arrived at 1am and was told the room is not available. Booked a room with 2 beds and got a king bed instead. On top of that, it was still cold out and there was no heat in room. Thermostat setting was to 75 and room temp was 61 the whole night. My kids got a bit sick the day after. Booked as its close to the airport. Big mistake, will not return."

"The room was fine But I needed a late check for about 1.5 out for work reasons and when I asked they said no."

"I asked for a 1st floor room they said yes, when I got there they said no. the railings on the stairs were lose and it did not feel safe walking up them. The first 2 nights there the heat was not working and the front desk was not answering when I called, had to call the 1800 number to speak to anyone to help. Housekeeping cane in and they did not close the door all the way when they left so the door was not locked and when I told the front desk he just shrugged his shoulders and went on with...