"Très mauvaise expérience du début à la fin de mon séjour. Dès mon arrivée, la réceptionniste m’a parlé de manière très froide et irrespectueuse. Son attitude a changé dès qu’elle a vu que j’étais Mexicaine et non Tunisienne. On ne m’a même pas donné le bracelet d’accès, puis un agent de sécurité m’a arrêtée en me demandant pourquoi j’étais dans l’hôtel alors que j’étais cliente.
Les mauvais traitements ont continué jusqu’à mon départ, surtout avec le personnel de la plage. J’ai constaté une...
"Great hotel in a good location within Sousse being near the beach and also the Medina. The staff were nice, the location was quiet just off a main street and the air con worked pretty well. The only issue was the small bathroom, whereby the shower intruded on the space of the sink and toilet."
"Dirty room all around.Bed sheets were never replaced.You have to beg to get towels & toilet tissue replenished!
Huge potential for the beach & it’s decent atm.
Food served at the restaurant are always from previous meal & recycled.
The worst is cleanliness & hygiene .Cockroach & flies are everywhere.
No one is prepared to help or do their job as per description!"
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