8/10 - Boa
Anne T.
19 de out. de 2025
Pontos positivos: Limpeza
The apartment has a beautiful view and is conveniently located about a 15-minute walk from the station and 5 minutes from grocery stores and restaurants. The host was consistently responsive via VRBO messaging, and their assistant met us at our planned arrival time.Some practical issues affected our stay. The water filter was not operational, the toaster did not work, kitchen cabinets were cluttered, and showers were sometimes inconsistent with hot water. On our last morning, we realized there was no hot water at all. A gas service company replaced the gas canister within an hour of notifying the host, but this was at 9:30 AM on checkout day, so six adults could not shower before leaving for our train. When we requested a partial refund for the inconvenience, the host declined, stating we should have informed them sooner. It would be helpful if future stays included better monitoring of gas levels to ensure sufficient hot water.Additionally, there was no guest book, no instructions for apartment equipment like the TV or stereo, and no checkout instructions.Overall, the apartment offers a beautiful view and a good location, but basic interior amenities and hot water issues affected our experience.
Anne T.
Hospedou-se por 3 diárias em out. de 2025
