Hotéis em Sorento, IL

"I booked pay at hotel with Expedia in late 2025. On January 5th I called the hotel to see if I could pay ahead of time. That request was accepted. I show up on April 20th, 2026 and at checkin, the lady helping me says I owe for the night. I told her that I paid already. Another woman working hears the conversation and says it’s not paid. I continue to explain the situation. Then I’m referred to another woman (owner), according to the original person assisting me. I briefly explain that the room...

"I booked and paid for a room for my husband for a 1 night stay on 4/18/26. He had traveled 9 hours to get to that destination. Upon reaching the front desk in late afternoon, he presented his driver's license and a card. He said he had a reservation. The front desk clerk said no reservation - almost gleefully. Really put him through the ringer to just check in. He said his wife made it. She kept pointing out things like there wasnt an address or phone number on file. He really didnt know...

"Clean and comfortable "

"The room is always clean and the staff always friendly. "

"The staff was very friend and helpful. Rooms were clean."

"Nice place to stay Nice breakfast better than most hotels nowadays "

"The room was clean, but the air conditioner in the room was really noisy and even when we turned it down it would not cycle off. We had to shut it off completly and then when the room got hot turn it back on. the exhaust fan in the bathroom had a high whine that was very loud. The toliet would not flush and was clogged most of our visit. The desk chair snapped while I was doing work and I landed on the floor hitting my head. My husband took the broken chair to the front desk where the young...

"The room was mostly clean... except the mirrors. They were gross!! I cleaned them myself. It looked like someone cleaned them with a greasy dirty rag. The floor was clean. Bathroom clean. Sheets clean. Good enough for a night's rest during long travel. The biggest problem was the window above the door with the brightest light shining thru. There's not really any way to cover it either, unless you have cardboard or tape or tacks. Bed was ok comfy but that light was so bright it was hard to sleep...

"Muito bom o hotel O colchão não me pareceu bom, mas aí é algo individual Ótima localização "

"Staff was wonderful but the lack of cleanliness really took away from our stay. I bought cleaning supplies and cleaned the room, scrubbed the surfaces that were covered in a film and dust. I bought extra sheets and covered all the linens, they smelled and were horribly stained. If they get the housekeeping under control - this would be a great place. "

"Everything was good. What should be expected "

"I haven't got my deposit back yet from when I stayed because she was gone from the office and so I didn't get my deposit back "