"Paid for 5 nights, stayed for 1. Host ignored multiple messages, phone number wouldn’t connect. Pillows and pullout mattress beyond unsanitary. Overpowering odour throughout property. Weirdly, there was attention to detail in some areas. Beautiful setting, well maintained garden, great location. Such wasted potential from an uncaring host. Had to book another accommodation for the remainder of my trip. Wasn’t expecting luxury but at the very least, basic hygiene standards and beds which could be...
"Our room looked out to the cathedral. It was spacious, a great bathroom with shower, and a copper bath in the bedroom. Staff here are outstanding, and Ely itself is compact, picturesque and very interesting indeed.
Fabulous location to explore everywhere on foot, no vehicle required !"
"WOW! What a stunning place! Which we highly recommend a stay here.
From when you initially arrive at the property and travel down the drive you can see the wonderful gardens and beautiful views.
We were checked in by Millie, who showed us to our room, which was amazing
Unfortunately the restaurant wasn’t open, but they did do meat and cheese boards, which we shared one of each, and certainly were not disappointed by the taste and variety.
The staff are friendly and attentive, without being over...
"Really clean room & the gentleman in reception on arrival was really helpful and polite. The breakfast offered has a great selection however there wasn’t anybody in reception to greet me in the morning so was unsure on the process. My bed had a hole in it where the springs had dropped through meaning I barely slept all night. Reported this to the lady in reception in the morning who said ‘thanks for telling us’ and didn’t apologise for the inconvenience. Really nice property and would stay again...
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