Casas de Férias em Smolyan, 21

"Awesome place, right next to Trigrad river, which provided an outstanding background noise for falling asleep and helped with the quality of the sleep for sure. Break fast was good both mornings but I particularly like the mekitsi on Sunday, they were awesome. The food in the restaurant was very good and decently priced! I have only one complaint - I did not find the mattress very comfortable, but that could just be me, my wife found it comfortable and was fine with it. Other than that I really...

"The hotel wasn’t acting like a 5* hotel. The facilities are good but the staff was extremely rude and incompetent. We were welcomed with no toilet paper in our room (like none) and no hair conditioner. The biggest shock for me was the receptionist who supposed to receive a package which I phoned earlier about and it was rejected 3 times with no phone call to me. I was advised to pay a taxi from Smolyan (€20) to return it back to the hotel. We also tried to order from reception cutlery to our...

"It was very good. But the wifi is not. "