The staff during our stay really went above and beyond for us. Check in was pleasant and easy, room and bed were comfortable and clean, rate was reasonable for the amenities offered. My only suggestion would be to offer more bread-free options for breakfast. We stayed two nights and were very happy. One of the nights, the hot tub wasn't hot at all, so we asked the evening receptionist about it and she found out how to adjust it as soon as she could. She was very friendly, helpful, and allowed us to stay in the pool area a little past the usual closing time since we weren't able to enjoy the hot tub like we anticipated. We greatly appreciated her quality customer service our whole stay!