4/10 - Insatisfatória
Rick, Highlands Ranch
Viagem de negócios
9 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All the 10/10 reviews are silly and must be fake. You can do a lot better than this place. Go somewhere else!
The photos are misleading. This is not a "boutique" hotel, whatever that is. It's just an old motel that needs a lot of work to fix it up. When I asked for a 2nd story room, reception said "the elevator isn't working." I wish I could should you photos of all the yellow tape - the elevator ISN'T THERE - it's just a big hole, and it looks like it has been that way for a long time. Also, my room had no ceiling light and no paint around the ceiling fan. The TV was mounted crooked, as was the bathroom mirror light.
I didn't feel safe when I saw the entire property is surrounded by gates with the following signs: "WE ASK THAT YOU PLEASE BE CONSIDERATE OF ALL OUR GUESTS (sic) SAFETY. PLEASE MAKE SURE THE GATE IS CLOSED AFTER ENTRY/EXIT. PLEASE DO NOT PROP THE GATE OPEN." There are a lot of auto body shops and other more industrial properties in the area.
I think this place has many long-term rentals and some of those residents may be less than neat/tidy. What else explains the sign in the bathroom saying, "We will be charging for any linen that is damaged during your time of stay"? Then it lists prices for everything from hand towels to comforters. The linens aren't that great to begin with. The towels are cheap/basic and the bed sheets are rough/scratchy. The room also has a rather large fridge - definitely not of the mini-bar type, but more for long-residents.
Rick
Hospedou-se por 3 diárias em mai. de 2024