4/10 - Insatisfatória
Rebecca
26 de ago. de 2025
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
I chose this property bc of all the glowing reviews & I was looking for a room with close proximity to Ft Huachuca. I dont know how they got so many high ratings published. The grounds were neglected, the exterior needs to be painted. The interior was worn, from the carpet to scuffed walls & dirty grout lines. The actual room had such old furniture that I did not want to sit on it bc the fabric looked so old. The bedspread was gross, and was the old kind that obviously doesn't get laundered between reservations, had so many pulls & snags in it, it looked like it had been in a cat fight & lost. It needed to be burned. The bed sheets were clean, thankfully, although not a great quality and had a worn out blanket between the top & bottom sheet. Needless to say I didnt rest well with the state of that bedding. The wifi was all but nonexistent, although it was strong in the lobby (I was on the 3rd floor). One of the employees said it was probably due to the equipment getting wet from the leak in the roof. Seriously. Fortunately, I only booked one night & got out early the next morning. The breakfast, btw, is a weak attempt at a "spread", but the coffee was good - I'll give them that. (What a happy surprise to find the hotel & the rooms directly next door had been recently renovated so the next night I enjoyed a fresh, clean room with excellent bedding.) Clearly this hotel is in desperate need for better management, renovation or a bulldozer.
Rebecca
Hospedou-se por 1 diária em ago. de 2025