Hotéis de esqui em Shutoken

"This is by far one of the best ryokan in Japan because of its exceptional service. Everything is so perfect here!"

"ロビーの雰囲気や展示物もゆっくりじっくり見たくなるような旅館でした。"

"Good"

"流石オータニ系。快適に過ごせました。夏の訪問でしたが、やや部屋が暑いのと大浴場は仕方ないかもしれませんが、天井見ると所々に"

"The proximity to the snow park was amazing but the service from the staff is what i will remember about the resort. They were all very lovely and welcoming! Excellent job team!!! 👍"

"The greatest retreat from the hectic streets of Tokyo, Osaka and Kyoto. After all those cities we came to this hotel in Minakami and never wanted to leave. We had the best time here. The people working at this hotel were always attentive and ready to help us with more than we could ask for and we hope to be back soon."

"Staff were all lovely, and very willing to help. They understood English very well and we're able to communicate to a good standard. The hotel is a brief walk from the Karuizawa train station, so it is in a desirable location for weary travellers. The room and bedding are comfortable, and an average size. The only negative I have is the use of keys for your room door. An upgrade to key cards would be something to consider for the future, and may also stop the need for handing in your key each...

"スタッフの方の真心ご伝わるサービスでした。"