Praia particular, barracas de praia (sobretaxa), espreguiçadeiras
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Avaliações de SUNRISE Montemare Resort Grand Select

5 out of 5
SUNRISE Montemare Resort Grand Select
El Fanar Street, Hadebt Om El Sed, Sharm El Sheikh, South Sinai Governorate

Avaliações

8,6

Excelente

Nota 10 - Excelente. 132 de 216 avaliações" "
Nota 8 - Boa. 46 de 216 avaliações" "
Nota 6 - Ok. 15 de 216 avaliações" "
Nota 4 - Insatisfatória. 8 de 216 avaliações" "
Nota 2 - Terrível. 15 de 216 avaliações" "

8,8/10

Limpeza

8,6/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Paula

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Incrível
Hospedou-se por 3 diárias em nov.. de 2021
Resposta de Tito em 22 de mar. de 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

10/10 - Excelente

maria Caroline

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amei o resort
Atendimento dos funcionários impecável , todos muito solícitos , tudo lindo, a comida muito gostosa , amei
Hospedou-se por 6 diárias em ago. de 2021
Resposta de Tito em 22 de mar. de 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Staff mal educado sem respeito com clientes, recebemos o quarto que não foi o que tínhamos reservado e estava muito sujo, após duas noites nos trocaram para o quarto correto, péssimas opções de comida e bebida
Hospedou-se por 4 diárias em mar. de 2021
Resposta de Salah Mahdy FOM em 30 de abr. de 2021
Dear Customer First of all, we would like to thank you for choosing SUNRISE Montemare Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. Please, if you have any recommendations, we would be happy to know to improve in the future. We are taking to consideration each single recommendation in order to make corrective action and prevent in the future, details regarding negative subject mentioned in reviews, assisting us to understand in details what we need improve and to make immediately action. We are extremely sorry for not meeting all your vacation expectations. We appreciate all your comments and we will follow up the improvement with each concerned Department Heads. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Montemare Resort -Grand Select- and we are sure that you will notice big changes regarding your recommendations mentioned in review. With Best Regards, Team of SUNRISE Montemare Resort -Grand Select

10/10 - Excelente

evelin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em nov.. de 2019
Resposta de Guest Experience Team em 12 de nov. de 2019
Dear Ms Evelin, Thank you for rating our hotel. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Montemare Resort -Grand Select-. With Best Regards, Team of SUNRISE Montemare Resort -Grand Select-.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Inconveniente terrível
Infelizmente tivemos um terrível inconveniente é ao chegar em Sharm El Sheik, falaram que o hotel não estava atendendo por falta de hóspedes e nos mandaram pra outro hotel da rede,uma grande decepção ....ficamos perdidos.
Resposta de Samantha em 26 de mar. de 2016
Dear Valued GuestThank you for choosing SUNRISE Resort for your recent holiday and for taking the time to write your kind review. I am sorry for moving the hotel to other sister hotel jut we made this due to the lake number of guest for Montemare , I do hope we will have the opportunity to 'Welcome You Home' again in the very near future to make your next visit more comfortable

10/10 - Excelente

Anna

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was an amazing, luxurious, comfortable, enjoyable resort in the perfect location. All staff was extremely welcoming, helpful, hard working, makes you feel like at home.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de SUNRISE Montemare em 29 de fev. de 2024
Dear Anna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,SUNRISE Montemare

4/10 - Insatisfatória

Yi

Hospedou-se por 1 diária em jan. de 2024
Resposta de SUNRISE Montemare em 29 de fev. de 2024
Dear Guest,Thank you for rating your experience in our hotel. Your feedback is very valuable for us to keep improving the quality of your stay. Kind regards

8/10 - Boa

Patrick

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were lovely just the main restaurant were very dated Rooms were nice and the staff were amazing Overall 9 out of 10 would definitely recommend it
Hospedou-se por 7 diárias em dez. de 2023
Resposta de SUNRISE Montemare em 29 de fev. de 2024
Dear Mr Patrick,Thank you for your kind words. We value the feedback highly, will provide the compliments to our staff. Also we are in the process of renovating the rooms and look forward to welcoming you soon again. Kind regards

10/10 - Excelente

Camilla

Hospedou-se por 7 diárias em dez. de 2023
Resposta de SUNRISE Montemare em 29 de fev. de 2024
Dear Mrs Camilla,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 - Excelente

Tommaso

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Resort bellissimo, pulito, ogni cosa era eccellente, soprattutto la gentilezza del personale che ti fa sentire come a casa. Torneremo sicuramente
Hospedou-se por 7 diárias em dez. de 2023
Resposta de SUNRISE Montemare em 29 de fev. de 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in your home away from home !

10/10 - Excelente

ornella

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel bellissimo con spiaggia privata, giardino immenso curato nei minimi particolari. Il cibo è abbondantissimo e all' interno c' è anche il ristorante italiano e asiatico. Tutto il personale è gentilissimo e attento ad ogni bisogno del cliente. Un ringraziamento particolare a tutti i camerieri e soprattutto a Essam, che ci accoglieva ogni giorno con il suo bellissimo sorriso!

8/10 - Boa

raffaella

Viagem com a família
Pontos positivos: Comodidades
La struttura è molto bella e ben curata nel conplesso Curerei di più la pulizia nei ristoranti Abbastanza ripetitivo il buffet e difficoltà per prenotare ristoranti alternativi
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Yara em 13 de dez. de 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - Excelente

Mariana

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Yara em 13 de dez. de 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - Excelente

Irina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is excellent. The hotel area is very beautiful especially the beach. The hotel staff is very attentive and polite. We will definitely come back here.
Hospedou-se por 9 diárias em nov.. de 2023
Resposta de Ms.Yara em 8 de dez. de 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - Excelente

AYCA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Heşey mükemmel , aile olarak konakladık. Personel davranış bakımından iyi otel çok büyük değil bu yüzden çok yorulmuyorsunuz plaj oda restaurant arasında . Manzuka uzak doğu restaurantına mutlaka gidin. Havaalanı transfer 20 usd . Geliyorken bozuk amerikan dolarıyla gelin.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Ms.Yara em 8 de dez. de 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - Excelente

Huma

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The service provided by the staff was amazing in every capacity.
Hospedou-se por 1 diária em out. de 2023
Resposta de Ms.Yara em 19 de out. de 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 - Boa

Thomas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice Hotels that needs to improve few things
This Hotel is amazingly build with beautiful garden and poos with its own coral beach. The rooms were nice and big. When we arrived at the Hotel we had to wait almost three hours to check in as they couldn’t find our reservation.Nobody apologized for that. The food was just ok. Not so many things for vegetarians and we got Diarrhea from the food there. We were on the swim room, they are amazing and very close to the beach. But before 10am the Bars close to the beach and pools were closed. The only place to get a coffee is the Buffet place what is kind hard to get to from rooms close to the beach.It should be a coffee station open before 10 am. We would definetely stay again in this Hotel.
Hospedou-se por 5 diárias em set. de 2023
Resposta de Ms.Yara em 19 de out. de 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

2/10 - Terrível

Ahmed

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The worst experience ever I had , very aggressive staff tried to hustle us they wont accept the local currency to pay the hotel fees they ACCEPT only USD , very rude receptionists and their manager as well , i had to file a complaint to tourists police to solve my problems with them, i don't recommend anybody to go there at all
Hospedou-se por 2 diárias em set. de 2023
Resposta de Ms.Yara em 19 de out. de 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 - Boa

Charlotte

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de Ms.Yara em 19 de out. de 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 - Excelente

aiat

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023
Resposta de Ms.Yara em 2 de nov. de 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - Excelente

Alessio

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Struttura e location bellissima Cibo ottimo Uno staff eccezionale, gentilezza e disponibilità unica. Grazie a tutti i ragazzi che lavorano nei ristoranti, alla reception ed ai bagnini! Siete il top! Ci mancherete
Hospedou-se por 9 diárias em ago. de 2023
Resposta de Ms.Yara em 19 de out. de 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 - Terrível

Awad

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very poor welcome and they don’t appreciate returning customers
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Ms.Yara em 19 de out. de 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 - Boa

Marjan

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
We booked a swim up room as it was advertised adults only in the middle of our stay to our inconvenience discovered the rooms next door were given to very noisy families with crying kids who would do all sort in the pool & we were told websites yet to be updated The main restaurant very noisy & long queue as families would take a lot of food
Hospedou-se por 7 diárias em jun. de 2023
Resposta de Hisham Zakaria em 28 de jul. de 2023
Dear Marjan,Thank you for telling us about the arrangement you held with us.Naturally, we are so sorry if we did not live up to the standards you have come to expect during your stay with us. I’m extremely grateful that you took the time to tell us about it. we can assure you we take these problems seriously, and we’ll do everything in our power to make sure they don’t happen again. Once again, our sincere apologies for not living up to your expectations and we are sad we were not made aware in the resort of these issues in order to be able to put these issues right and improve the remainder of your stay.Thank youReception Manager

10/10 - Excelente

Corinne Simone

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wunderschöne Hotelanlage mit absolut hervorragendem Service (speziell Nabil, Amin und Mohamed). Sehr weiterzuempfehlen :-) Danke!
Hospedou-se por 7 diárias em abr. de 2023

10/10 - Excelente

Liudmyla

Hospedou-se por 7 diárias em mar. de 2023

10/10 - Excelente

Raphael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr freundliches Personal. Verschiedene Möglichkeiten für Verpflegung. Alles in Allem sehr gut.
Hospedou-se por 9 diárias em fev. de 2023

10/10 - Excelente

GIACOMO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2023

6/10 - Ok

Wolfgang

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 16 diárias em fev. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Honeymooners
My wife and i thoroughly enjoyed the resort. We will definitely recommend it and be back :)
Hospedou-se por 8 diárias em jan. de 2023
Resposta de Hisham Zakaria em 13 de fev. de 2023
Dear Guest, I would like to thank you for your very nice feedback regarding your holiday at SUNRISE Montemare Resort – Grand Select Resort Sharm El Sheikh I do appreciate your praising words and I will certainly share all your positive comments with all our team members. I’m looking forward to hosting you soon again at our own tradition of warm hospitality. Kindly accept our warmest regards from SUNRISE Montemare Resort – Grand Select

10/10 - Excelente

Adam

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Alles war perfekt. Vielen Dank an: Mohamed Hamid (Restaurant) / Mohamed (Gym) / Hosam (Restaurant).
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Hisham Zakaria em 11 de jan. de 2023
Dear Adam,I would like to thank you for your very nice feedback regarding your holiday at SUNRISE Montemare Resort – Grand Select Resort Sharm El Sheikh I do appreciate your praising words and I will certainly share all your positive comments with all our team members. I’m looking forward to hosting you soon again at our own tradition of warm hospitality. Kindly accept our warmest regards from SUNRISE Montemare Resort – Grand Select Front Office Manager

10/10 - Excelente

Muge

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing food, beautiful beach with corals, nice rooms..
Hospedou-se por 3 diárias em dez. de 2022
Resposta de Hisham Zakaria em 12 de dez. de 2022
Dear Guest,I would like to thank you for your very nice feedback regarding your holiday at SUNRISE Montemare Resort – Grand SelectI’m looking forward to hosting you soon again at our own tradition of warm hospitality.Kindly accept our warmest regards SUNRISE Montemare Resort – Grand Select.Front Office Manager

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Will be back!
Big area so we felt like in a Privat place. All the employee are so nice and trying to help in any way. I would like to thanks also to the Dive club team - Enjoy your professional and diving with Zizu.
Hospedou-se por 4 diárias em nov.. de 2022
Resposta de Hisham Zakaria em 25 de nov. de 2022
Dear MichaelI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select, it makes us very proud and glad to know that you had an amazing holiday with us. We are looking forward to the pleasure of welcoming you back to SUNRISE Montemare Resort – Grand Select, Sharm El Sheikh. Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wounderful stay
Luxurious resort,well maintained rooms,great service,very polite members,yummy varient food,it was really a wounderful stay,hope to be repeate it sooner
Hospedou-se por 4 diárias em out. de 2022
Resposta de Hisham Zakaria em 25 de nov. de 2022
Dear GuestI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

2/10 - Terrível

Nancy

Hospedou-se por 1 diária em nov. de 2022

10/10 - Excelente

Naomi

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was absolutely amazing from my first moment there until I sadly had to leave. The staff was so attentive and kind. Truly a magical experience.
Hospedou-se por 2 diárias em out. de 2022
Resposta de Hisham Zakaria em 25 de nov. de 2022
Dear NaomiI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 - Excelente

Steven Wayne

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The resort is beautiful, the sea is amazing and the entire staff were honestly extraordinary...service with a smile and a genuine handshake! Yasser, Hassan, Osama, Saide could become our friends for life!! We will miss them and all of the Sunrise crew. One of the finest resorts we've ever enjoyed!!!
Hospedou-se por 5 diárias em out. de 2022
Resposta de Hisham Zakaria em 25 de nov. de 2022
Dear Mr. Steven,I would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 - Excelente

Mostafa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent
Excellent
Hospedou-se por 2 diárias em out. de 2022
Resposta de Hisham Zakaria em 25 de nov. de 2022
Dear Mr. Mostafa,I would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 - Excelente

Mostafa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent
The hotel in general is more than wonderful, the room service is excellent, the food is delicious and very varied, the Wi-Fi and the Internet are available and good throughout the hotel. The staff at the hotel are very helpful and friendly and they deserve thanks and appreciation
Hospedou-se por 3 diárias em out. de 2022
Resposta de Hisham Zakaria em 25 de nov. de 2022
Dear Mr. MostafaI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 - Excelente

Markus

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 14 diárias em set. de 2022
Resposta de Hisham Zakaria em 25 de nov. de 2022
Dear MarkusI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 - Excelente

Hany

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice clean place very helpful and friendly staff away from the crowd
Hospedou-se por 4 diárias em set. de 2022
Resposta de Hisham Zakaria em 25 de nov. de 2022
Dear Mr. Hany,I would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 - Excelente

Pritika

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall lovely experience with Sunrise, we went for our honeymoon and were treated really lovely and felt very special. The pool area was really chilled and the food was amazing!
Hospedou-se por 3 diárias em set. de 2022
Resposta de Hisham Zakaria em 25 de nov. de 2022
Dear Pritika,Dear GuestI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

6/10 - Ok

antonio

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Overrated.
We stayed 5 days in September 2022.I will start with the most important and the reason of our trip to Sharm el Sheik that is its amazing undersea life,it is simply a wonder in this planet,the hotel's house reef is not big but beautiful and healthy,my only complaint about it was the always crowded jetty stair with people only taking social media pictures.The hotel's architecture and grounds are very nice,the lobby is lovely with a nice lemongrass scent,the room was comfortable with good aircon but furniture is showing its age ,also many loose floor tiles either at access alleys.The hotel which is rated five stars is far from it,lacks of details,food is ok but not elegant,paper napkins at every meal,cheap glassware and silverware,plastic coffee spoons,dirty and sticky tables,etc.I believe that this is a massive operation rather than exclusive.Finally,the use of paper and plastic is outrageous,thousands and thousands of plastic bottles consumed per day.
Hospedou-se por 5 diárias em set. de 2022

8/10 - Boa

Ben

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great place to stay and great staff. For an all inclusive - drinks are hard to come by and there is a lack of ice.
Hospedou-se por 3 diárias em ago. de 2022
Resposta de Hisham Zakaria em 9 de set. de 2022
Dear guest,It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts.Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future.Sunny regards SUNRISE Montemare Grand Select Team

10/10 - Excelente

Diana

Hospedou-se por 5 diárias em ago. de 2022
Resposta de Hisham Zakaria em 9 de set. de 2022
Dear guest,It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts.Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future.Sunny regards SUNRISE Montemare Grand Select Team

10/10 - Excelente

Angelo

Hospedou-se por 9 diárias em ago. de 2022

10/10 - Excelente

Obai

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
*Easy check-in, we arrived 13:00 yet we did not wait until check-in time. *We got a room upgrade twice! without paying any extra money ! *The food variety and quality is excellent, for dinner you get to choose from eight different restaurants and you can plan a special event dinners for free *The staff were very polite and professional. *The resort is super clean on all scales.
Hospedou-se por 3 diárias em jul. de 2022
Resposta de TiTo em 25 de ago. de 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare - Grand Select - Team

6/10 - Ok

Karim Mustapha Shousha

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hôtel en hauteur magnifique mais ne convient pas forcément en famille
Hospedou-se por 7 diárias em jul. de 2022
Resposta de Tito em 25 de ago. de 2022
Dear our valuable guest, we do apologize for the unexpected experience had been gotten at our hotel, we hope that you could change your mind to repeat your visit either to our hotel or to one of our sister hotels to remove the experience had been gotten Thanks Hotel Management

4/10 - Insatisfatória

Mohammed

Hospedou-se por 1 diária em jul. de 2022
Resposta de TiTo em 25 de ago. de 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare - Grand Select - Team

10/10 - Excelente

oktay

Hospedou-se por 5 diárias em jul. de 2022
Resposta de TiTo em 25 de ago. de 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare - Grand Select - Team

4/10 - Insatisfatória

Karin

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Not as accepted
Hospedou-se por 3 diárias em jun. de 2022
Resposta de TiTo em 29 de jun. de 2022
Dear our valuable guest, We do apologize for the unexpected experience had been gotten at our hotel, we hope that you could change your mind to repeat your visit either to our hotel or to one of our sister hotels to remove the experience had been gotten Thanks Hotel Management