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Avaliações de Sunset Inn & Suites

2 out of 5
Sunset Inn & Suites
3629 Progressive Rd, Seward, NE

Avaliações

5,0
Nota 10 - Excelente. 9 de 144 avaliações" "
Nota 8 - Boa. 25 de 144 avaliações" "
Nota 6 - Ok. 32 de 144 avaliações" "
Nota 4 - Insatisfatória. 35 de 144 avaliações" "
Nota 2 - Terrível. 43 de 144 avaliações" "

5,4/10

Limpeza

5,8/10

Serviço e funcionários

4,4/10

Comodidades

4,6/10

Condições e instalações da propriedade

4,6/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Keith

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024

4/10 - Insatisfatória

Dea

Pontos negativos: Limpeza e condições e instalações da propriedade
When arriving went to our rooms comforters was just pulled up. Checked under them was hair on sheets bedding had not been changed. Went to office was given new room. Beds was made,bathrooms been cleaned but remote for tv was so dirty ,walls and doors looked like had never been cleaned. Outside had teash n, not big stuff but beer caps, wrappers cigarette butts.
Hospedou-se por 1 diária em abr. de 2024

2/10 - Terrível

Rex

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is by far the filthiest hotel that I have ever stayed at. I have pics if I could send them to you. Toilet hadn't been cleaned for awhile, a hair and filth on the bottom of the toilet seat, shower drain was filthy, long black hair on the bathroom floor. I had it reserved for two nights, but didn't even shower there, and left after one night. It was not refundable, but I definitely deserve a refund for at least the one night I didn't stay. I told the guy the next morning how bad it was, and that I would never stay there again.
Hospedou-se por 2 diárias em mar. de 2024

4/10 - Insatisfatória

Lynn

Viagem a dois
Old and bad condition no amenities
Hospedou-se por 1 diária em fev. de 2024

4/10 - Insatisfatória

Kaelin

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I stayed for one night and it served its purpose just to sleep. The heat in my room was not working great and several lights were not functioning. It seems a little over priced for the poor quality but ultimately it was bearable for one night.

8/10 - Boa

Samantha

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023

2/10 - Terrível

Pete

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This motel is poorly maintained, the rooms haven’t been cleaned, bed sheets not washed between costumers, towels we gray and too old, inside door lock broken 😡
Hospedou-se por 1 diária em dez.. de 2023

4/10 - Insatisfatória

CURTIS

Viagem de negócios
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Trash cans outside the door, heater didnt work. Lamp shades were old and dingy, no chair. Pillows were flar and cases look like they had been slept on. Will never stay here again. Did not match the picture on we bsite.
Hospedou-se por 1 diária em dez.. de 2023

2/10 - Terrível

Lisa

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
There was bugs, everywhere, holes in the wall
Hospedou-se por 1 diária em nov. de 2023

2/10 - Terrível

Jennifer

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The safety lock was broken floor dirty, very little hot water, holes in walls like no one cares for the property worse stay I’ve ever booked

4/10 - Insatisfatória

Nathan

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dirty bedding and bugs
Hospedou-se por 1 diária em out. de 2023

2/10 - Terrível

Amy

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade

4/10 - Insatisfatória

Brandey

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The toilet was plumped wrong and ran constantly. Tub faucet leaked causing water all over the floor when you showered. Housekeeping did not come in and clean up, only left towels on the bed and didn’t remove the soggy ones that were used to absorb the mess.
Hospedou-se por 2 diárias em mar. de 2023

2/10 - Terrível

Tonya

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The room had not been cleaned before checkin. Unmade beds and garbage from previous occupants. Got a room change and upgrade, but there were dead bugs all over the floor in the room and bathroom. Never found the remote to the TV, door lock did not work. Cobwebs everywhere. Rooms are not clean. Didnt even shower during my stay. Owner was nice and accomodating.
Hospedou-se por 2 diárias em dez. de 2022

2/10 - Terrível

lacy

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Stay elsewhere
The door was open, the room smelled of pot, Curtains not hung up, carpet was shredded near the door.
Hospedou-se por 1 diária em nov. de 2022
Resposta de th em 14 de nov. de 2022
the door was open do to the house keeper replacing the curtain the room had just been shampooed the wear in the carpet but thank you for your review

2/10 - Terrível

AJ

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hair on the floor, carpet was disgusting. No TV, worst place to stay. Spend the extra money and go to cobblestone inn down the road
Hospedou-se por 1 diária em out. de 2022

10/10 - Excelente

David ALEXANDER

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Available
Hospedou-se por 3 diárias em out. de 2022

4/10 - Insatisfatória

Linda

Pontos negativos: Condições e instalações da propriedade
Was clean other than lampshades. Door did not shut like it should as locks did not engage properly. Would be very easy to push open and very drafty in the winter. It was late when we got back to room and did not notice how bad the lock was until next morning. Older motel in need of repair.
Hospedou-se por 1 diária em out. de 2022

4/10 - Insatisfatória

Ben

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Last Resort
I did not expect much: Small town motel at a low price, clearly. It a 4 start hotel. But goodness. It was not clean. The beds are very aged, linens poor quality and the pillows have seen better days. The aesthetics left much to be desired… like, hire a real handyman to insulate the air conditioner. We only stayed here because the other hotels were full.
Hospedou-se por 1 diária em set. de 2022
Resposta de TH em 6 de out. de 2022
THANK YOU FOR YOUR FEEDBACK

4/10 - Insatisfatória

Janet

Hospedou-se por 2 diárias em set. de 2022

10/10 - Excelente

Heather

Hospedou-se por 1 diária em set. de 2022
Resposta de TH em 1 de out. de 2022
THANK YOU FOR YOUR FEEDBACK

4/10 - Insatisfatória

Troy

Hospedou-se por 1 diária em set. de 2022
Resposta de TH em 30 de set. de 2022
THANK YOU FOR YOUR FEEDBACK

6/10 - Ok

Ray

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em set. de 2022

2/10 - Terrível

Janice

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My friend and I were terribly disappointed about this property. No care was taken to actually "clean" our room. Dirty mirrors, baseboards were nasty, towels were paper thin. Ever stay somewhere you were afraid you were bringing "bed bugs" home w/you? This was such a place. At the moment all is in the washer and all else is in the sunshine and I am googling how to prevent bringing unwanted critters in the household. (whether they had bed bugs or not I did not want to find out. I am taking precautions!!!!!
Hospedou-se por 1 diária em set. de 2022
Resposta de TH em 7 de set. de 2022
I am deeply sorry for you bad stay however when ask how your room was you reply that you were too tired when you got to it to notice rest assured we do take complaints at are front desk and when things are brought to are attention we do are best to correct them

2/10 - Terrível

Dezarae

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Understandably the hotel is privately owned. When i went to talk to the manager about stains on the sheets i was told id have to wait for the manager 45 mins to an hour. When the manager arrived he told me all the laundry is done onsite. And assured the room was cleaned, yet the restroom smelled stongly of urine. I felt uncomfortable and bullied since i asked for my money back. Instead of arguing with the owner i just left without a refund or being compensated. * manager also said since i had been in the room more than 15 mins that i couldnt get a refund which was not mentioned at the time of check in, since the daughter who doesnt work there was just volunteering. When i checked in i sat in the parking lot 15 mins before entering my room, and was only in the room for close to 15 min.
Hospedou-se por 1 diária em ago. de 2022

2/10 - Terrível

Jeffrey

Hospedou-se por 1 diária em jul. de 2022

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2022

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2022

8/10 - Boa

Rachael, Roy

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was friendly, nice and very easy to get a hold of. Incredibly helpful with towels and needed amenities.
Hospedou-se por 2 diárias em jun. de 2022

8/10 - Boa

Johnny

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was clean and quiet. The driveway needs attention and the surrounding area could be cleaned up and mowed. Overall it was a great spot for what I needed, a place to sleep while completing business in town.
Hospedou-se por 3 diárias em mai. de 2022

6/10 - Ok

Douglas

Pontos negativos: Condições e instalações da propriedade
My stay at this motel
A run down motel that was keep clean, but wasn't immaculate. Check in was out doors because the door in couldn't be open. It was windy and cold. The room was occupied with what seem to be second hand furniture or at least very worn furniture. The TV was difficult to figure out and has limited channels. Very sketchy looking place, may me be prepare to leave at moment notice.
Hospedou-se por 1 diária em mai. de 2022

8/10 - Boa

Sheila

Viagem com a família
Pontos positivos: Limpeza
The room was clean and beds comfortable. There were no cups available and no coffee pot. Check in is at one building and the room at a different building - a bit confusing.
Hospedou-se por 1 diária em mai. de 2022

2/10 - Terrível

Tammy

Viagem de negócios
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Felt unsafe, dirty.
Hospedou-se por 2 diárias em dez. de 2021

2/10 - Terrível

Ashley

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Nasty
Disgusting. The bed had poop stains and other stains we weren’t sure what they were! Disgusting.
Hospedou-se por 1 diária em nov. de 2021
Resposta de Manager em 27 de nov. de 2021
Guest was upset that there was a $25 deposit. Other than that the room was checked before returning deposit and there were no "poop" stains on our beds.

10/10 - Excelente

Jennie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Country Comfort
It was easy and comfortable. Very close to our venue, within a short distance of restaurants and Walmart! Quiet and peaceful. Everyone we met there was friendly and we made some new friends, exchanged email, phone, and addresses. Weather was great, just a bit windy! But I am from Kansas so wind is a way of life. Thank you everyone!!
Hospedou-se por 1 diária em nov. de 2021
Resposta de TYLER em 12 de nov. de 2021
THANK YOU FOR THE POSITIVE REVIEW AND WE LOOK FORWARD TO SERVING YOUR LODGING NEEDD"S

4/10 - Insatisfatória

Patti

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room wasn’t clean, floor was not vacuumed and the bathroom was awful.
Hospedou-se por 1 diária em out. de 2021

6/10 - Ok

Ronald

Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
Hospedou-se por 1 diária em out. de 2021

10/10 - Excelente

sabrina, Oxford

Pontos positivos: Limpeza
Hospedou-se por 1 diária em out. de 2021

4/10 - Insatisfatória

Eric

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Old and expensive
Old. Has not been kept up. Not worth the price.
Hospedou-se por 1 diária em ago. de 2021

4/10 - Insatisfatória

Viajante verificado

Viagem em grupo
I didn’t like anything except the man who worked there; he was cordial.
Hospedou-se por 1 diária em ago. de 2021

4/10 - Insatisfatória

Terry

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Stay for concert in Lincoln
No bottom sheets on both beds. Bed comforter was on the floor. Looked like someone had been sleeping on it. Kleenex on floor under comforter. No extra blankets but did bring us some towels.
Hospedou-se por 1 diária em ago. de 2021
Resposta de Manager em 16 de ago. de 2021
This is completely inaccurate. The rooms were made & checked prior to your arrival. Also, after check-in an employee even came to your room to ask if everything was okay and you confirmed it was.

2/10 - Terrível

Lori

Viagem em grupo
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Need refund
We checked into this hotel and one room was a non smoking but reeked of smoke. The other room had bugs all over the floor. We did not stay and the guy running said I needed to go though you to get my refund.
Hospedou-se por 1 diária em ago. de 2021

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Do Not Stay Here. Negative reviews accurate.
Motel was very dirty. Lots of hair in bathtub. In general disrepair. Door lock wouldn’t work. Windows falling apart. Mattresses very old and sketchy. Smelled heavily of smoke with ashtray in room even though room was marked non smoking. All negative reports are accurate. Do not stay here.
Hospedou-se por 1 diária em jul. de 2021

2/10 - Terrível

Viajante verificado

Viagem com a família
Got confirmation from Expedia drove there and was told they were over booked
Hospedou-se por 1 diária em jul. de 2021
Resposta de Danny Jones - Manager em 16 de jul. de 2021
We apologize for the overbooking error. We are taking steps to ensure this does not happen again.

2/10 - Terrível

Viajante verificado

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The red hot tub and décor was dated. It was obvious it was not cleaned before our stay. My husband refused to take a shower because it was disgusting. We contemplated sleeping in our car rather than the bed.
Hospedou-se por 1 diária em jun. de 2021

6/10 - Ok

Viajante verificado

Hospedou-se por 1 diária em jun. de 2021

6/10 - Ok

Oscar

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2021

2/10 - Terrível

Curtis

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Disgusting
We arrived approximately 11:30 pm and checked in. Discovered at check in that breakfast was not being served due to the lobby closed for COVID restrictions. that's fine, but would have been nice to know when I booked the room. We go to our room... supposedly non-smoking. Not so... the hallway and room smelled of cigarette smoke and our room even had odor of cigarette smoke and urine. The room was disgusting. the microwave had proably never been cleaned since new out of the box. The bedding was dirty. The pillows were stained. The bathroom was dirty and not wiped down. Trash. Cigarette ash in and on the night stand. no toilet paper - I'm serious, none on the roll and no extra rolls. and I have pictures to prove it. So.... we ended up sleeping in the pickup. 39 degrees cold and raining. one for the memory book.... I remember two things when I was booking a room that night online: 1. This place stated it was doing extra measures to clean and sanitize for COVID. 2. on the search this was the only place supposedly in Seward, NE to stay. Come to find out - neither one of those statements are true. Obviously I shared how dirty it was. And two...there is a Cobble Stone Hotel and Suites 2 blocks away and East Side Inn and Suites. We plan to travel back to Seward in the future and I know where not to stay. Very frustrated; and frankly would like my money back on this one.
Hospedou-se por 1 diária em abr. de 2021

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2021

2/10 - Terrível

dan

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
We did not stay even though we had prepaid. When we arrived it was dark and dirty. It appeared that there were people in the parking lot engaging in illegal activity. We left and found somewhere else to stay.
Hospedou-se por 1 diária em mar. de 2021
Resposta de Danny Jones - Manager em 19 de mar. de 2021
We have not had anyone named Dan stay here for the entire month. We only had a few workers staying at the hotel. Nothing was brought to management's attention in regards to any illegal activity. This is a very nice neighborhood. We have not received any complaints before; but if something is brought to our notice, we would have definitely taken action. Since we did not have anyone named Dan stay here, please specify the date if/when you did stay. We will do further investigation.